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How can we improve ProtonMail?

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  1. Browser Quick Login with PIN

    I would like a similar experience in the browser that we have with the mobile app. Set an expiration where the user can still unlock quickly with PIN.

    A trusted computer browser stores the main logon cookie with no expiration. But this cookie only has an encrypted blob that cannot access the mailbox alone. The 2nd cookie set to expire in X minutes/hours must be combined with a user supplied PIN, and that will decrypt the non-expiring main cookie blob, which logs the user back into the mailbox.

    536 votes
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    • Accept Bitcoin on the Lightning Network!

      The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

      432 votes
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      • SMTP/IMAP dedicated Subscription

        It would be great to support SMTP/IMAP with a dedicated and a very low fee plan.

        Or maybe with a one-time fee, only for this feature.

        22 votes
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        • SpamAssassin: set required level for each user separately

          It would be great if each user could modify the default level required in SpamAssassin (4) to another value (e.g. 5 if too many legitimate mails land in the spam folder).

          168 votes
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          • SpamAssassin: default required value for all users

            As long as my other idea (https://protonmail.uservoice.com/forums/284483-feedback/suggestions/34132327-spamassassin-set-required-level-for-each-user-sep) is not yet implemented:
            Set required level in SpamAssassin more conservatively as suggested by SpamAssassin:
            https://spamassassin.apache.org/full/3.1.x/doc/Mail_SpamAssassin_Conf.html#user_preferences
            Default (for single-user setup) is 5 - for ISPs they suggest that "you should probably set the default to be more conservative, like 8.0 or 10.0". ProtonMail sets the value to 4 for all users! That is too low!

            137 votes
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            • Labels Rework (with pictures!)

              Current way Labels work and look are counter intuitive and neither good for casual users as well as on a company productivity level. Therefore I have the following suggestions:

              1. Overwork label design (Picture with suggestions: https://imgur.com/a/qtZ9c1V )

              2. Don't collapse multiple labels. Labels are there for a first quick look, instead of hovering over to expand them first.

              3. Remove directories and add sub-labels instead (also see: https://imgur.com/a/qtZ9c1V)

              Current label design is not good. Colors don't have a function aside from the sidebar, since a thin border+text on current labels in inbox view are not visually distinctive enough.…

              13 votes
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              • 7 votes
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                • End-to-End Encrypted for Outside - Reply Securely

                  I am having a heck of a time convincing non-protonmail users to use the "Reply Securely" feature. For some reason they seem to be so technically challenged, I have not managed to convince a single one to even view my end-to-end encrypted message via the "View Secure Message" button.

                  No matter how easily I describe it, even in labelled 3-4 steps as explanation, for some reason they seem to be totally "allergic" to using/replying with Proton's Reply Securely feature. They seem to be afraid it is either a phishing scam, or either don't take the time to fully read/comprehend your…

                  9 votes
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                  • Make working with themes / css easier

                    I like that I can edit the CSS, but it takes a lot of work.

                    There seems to have been a selection of themes in v1, and on https://protonmail.com/blog/protonmail-themes you write "stay tuned for updates regarding themes in ProtonMail 3.0."

                    I found https://amdelamar.com/pm-theme, which should work with v3 (haven't tried them myself), and Detchem from here https://github.com/scastiel/pm-inbox-theme still mainly works, but the CSS is too long for the few things I want to change.

                    Please make working with themes / CSS easier and/or add a place where people can post their CSS and screenshots of how the result looks.

                    3 votes
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                    • forgot my password and recovery email what to do

                      i for got my password and recovery email what to do

                      4 votes
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                      • Setting to choose between fullscreen and smaller composer window

                        It'd be great if we could go into our settings and pick "fullscreen" or "small" as our preferred way to display the composer window.

                        4 votes
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                        • Configurable placement of the "ProtonMail Signature" within the "Signature"

                          I want to place the ProtonMail Signature within my customized Signature so that it is not always my signature followed by a blank line followed by the ProtonMail Signature. The blank line does not fit with the formatting of the rest of my e-mail's text.

                          4 votes
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                          • 1 vote
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                            • Encrypt attachment only

                              I often have to send sensitive information to third parties like banks and payment processors. These attachments are at times a copy of my passport or proof of ID.

                              The feature I would love to see is the ability to send an email that the body text is readable, that I could ad information such as: Call this number so I can give you the password code for the attachment.

                              As it stands I always have to call ahead and explain and also cordinate that I get the right person in the department to open the email so that things…

                              1 vote
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                              • Removal of ProtonMail adverts on 'home page'

                                Removal of ProtonMail adverts on 'home page' - for paid members using ProtonMail for business, we aren't keen on all our staff seeing the ProtonMail adverts when logging in i.e. ProtonMail is the highest rated app, also, the ProtonMail shop is now open....etc etc

                                This looks a little unprofessional, and we would ideally like the option to remove it for our paid accounts. Thanks.

                                3 votes
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                                • “Move to Inbox” ability in the app from other folders

                                  Right now, in the app, when one wants to move an email from one folder to another they can, expect for the inbox. There are times I’ve swiped the wrong way and my email goes to trash. I want to put it back in my inbox but cannot on the mobile app, only on the computer site where it is an option. It would be great if you could add that availability in the mobile app as well, which would be a very simple fix on your end.

                                  3 votes
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                                  • Authorize more contacts when sending an e-mail

                                    Could you authorize to include a bit more contacts when sending an e-mail? I'm sending press releases from time to time and 25 isn't enough... Something like 50 or 75 would be much better so I wouldn't have to write 3 messages or so. And I can assure you I'm not spamming anyone in doing so.

                                    Thank you very much!

                                    1 vote
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                                    • Authorize more contacts when sending an e-mail

                                      Could you authorize to include a bit more contacts when sending an e-mail? I'm sending press releases from time to time and 25 isn't enough... Something like 50 or 75 would be much better so I wouldn't have to write 3 messages or so. And I can assure you I'm not spamming anyone in doing so.

                                      Thank you very much!

                                      1 vote
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                                      • Mailspring support for ProtonMail Bridge

                                        ProtonMail Bridge has bugs integrating with the Mailspring email client. The Mailspring team have expressed interest in working together to get these issues resolved. If the bugs could be fixed and the Bridge could get working with Mailspring it would be a great productivity booster!

                                        3 votes
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                                        • Auto Repplier Improvement

                                          Really self explanatory, as a pro user I have 5 email addresses on a single account and I think it would just be better if I was able to use the auto replier for each email address individually instead of having a global auto replier for every address on my account. I wanted to do this today and couldn't believe this wasn't possible already so here is my suggestion.

                                          9 votes
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