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How can we improve ProtonMail?

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  1. Only allow login with the username/main address, not with every address.

    Do not allow that you can log into the account with every address.

    If my account name is john.smith then only allow login with john.smith or john.smith@protonmail.com. Not with finance.john.smith@protonmail.com or any other address.

    Perfect would be if you would have the choice what address can be used in order to log into your account.

    With the current way you have to give away your login username in order to send emails. Hiding the username from the public would be an advantage, since they would have to guess your username and the password. Not only one of them.

    142 votes
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    • One Off Purchase. 100 Euro for Plus, 200 Euro for Pro. Lifetime Subscription?

      I'm sure I'm not alone when I say that I like to keep my number of subscriptions minimal. It's just healthy. Basically. I would pay a good amount to get a lifetime subscription on plus / pro. Thoughts?

      3 votes
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      • Own PGP keys

        Add ability to upload own PGP key (normal or e.g. RSA 4096 or ECC).

        548 votes
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        • Alias on standard account

          Give the possibility to normal account (free account) to have 2 or 3 alias please

          8 votes
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          • More actions to filters

            Hi.

            Actions like reject (return reject code to sender and don't save the message), delete (accept message, but don't save it), mark as spam and never mark as spam should be added to filter's options.

            19 votes
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            • Please (For God's sake) move the "ALL MAIL" folder far away from the TRASH folder!

              Please (For God's sake) move the "ALL MAIL" folder far away from the TRASH folder! You have it directly underneath the Trash folder and I've accidentally emptied/deleted "all mail" twice now thinking I was emptying my Trash folder. So now I all my inbox mail is permanently gone.

              9 votes
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              • Stop using JAVascript for your new onion link. JavaScript undermines the anonymity of TOR

                The name says it all really, stop using JavaScript for the onion site as it can completely undermine the security The Tor Project provides, I know for a fact there's a community that wouldn't use it due to that.

                272 votes
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                • Do not auto delete expired message

                  Currently the expired messages are also automatically deleted from user's 'sent' mailbox, which is not necessary and could stop a lot of customers consider using your services, such as medical industry, where history record is required by law to be kept for years.

                  Most of the time, nobody wants to delete sent emails from their box. If anybody wants, he/she can always manually delete.

                  Please don't auto delete expired message.

                  9 votes
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                  • 2 votes
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                    • Make greater the paginator of mails in the dashboard, to 10. 50. 100

                      Just give us the possibility of see more elements per page in the mail paginator

                      4 votes
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                      • Provide option for 2FA that hassles me less often

                        Having to grab my phone and get a code from Authy every time I want to check my mail is a major PITA. Google only asks for your second-factor authentication

                        A) every 30 days or
                        B) when you use a new app to login or
                        C) when you use a new machine to login

                        B and C are obviously required. Now, Google's 30-day period before reauthenticating might be too long, but I think users should be able to select how often then want to be required to provide a second-factor code. Allow users to require 2FA every time if they…

                        12 votes
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                        • images are shown as attachments

                          It is pretty annoying when you are looking for a specific attachment and in Protonmail even embedded images are shown as attachments.
                          Embedded logos are not attachments. When you are receiving many emails from a specific email address and you want to filter only to emails with attachments then it is almost impossible to find the attachment you are looking for since all embedded logos of the company are also marked as attachments

                          4 votes
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                          • Donated $20 with the expectation of additional storage to go fro 500M to 1gig

                            Donated $20 with the expectation of additional storage to go fro 500M to 1gig. Have yet to see increase. Won't do that again. Guess protomail is okay with taking the cash and providing nothing, not even a thanks.

                            1 vote
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                            • Optimize performance for Tor browser

                              Please make ProtonMail faster in Tor.

                              I would expect that most ProtonMail users are security savvy, if not extremely so. Therefore I would expect that a sizable chunk of them are using the Tor browser. We all understand that Tor is slow due to the onion routing protocol. Nevertheless there are ways to optimize performance which could help us security wonks a lot and encourage us to stick with you.

                              On Tor, it takes roughly a minute to log in, sometimes even 10! A lot of that is consumed by just loading images (Matterhorn, etc.) and the UI code itself.…

                              3 votes
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                              • I would like to be able to print out my email....all of it, not just the first page of a two page mail.

                                Currently when I print out an email (using either your print icon or the
                                File' menu on Firefox) all I get is the first page...not good when its a two or three page mail.

                                1 vote
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                                • delete all trash

                                  Delete all from trash

                                  3 votes
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                                  • add option to turn off swipe gestures in mobile app

                                    Swipe gestures in the mobile app should have an on/off toggle. Common sense.

                                    1 vote
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                                    • Add Number of Sessions to the LOGs

                                      I would like to see a new column showing me the number of current sessions after I sign in to make sure that there is only one session of Protonmail running. This information should be added to the LOGs page.

                                      2 votes
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                                      • Fees do not add up...

                                        Why do your fees not add up? The amounts asked in Euros and in US dollars do not reflect actual exchange rates and are thus not equal. Why is one higher than the other? What are the fees in NZ dollars? I wonder.

                                        Step one of making a sale is having a clear price list!

                                        1 vote
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                                        • allow temporary email addresses with a - instead of a +. 2 banks refuse to accept email addresses with a + in them as "valid."

                                          allow temporary email addresses with a - instead of a +. 2 banks refuse to accept email addresses with a + in them as "valid." Everybody I have an account with has it's own Yahoo disposable address. Having a unique address helps authenticate any email they send me. If the banks believed emails with a + were valid, what you already have would be fine. But the bank sites say the email address username+thebank@protonmail.com is not a valid email address. Yahoo disposables all contain a "-" I've been using them for years. Note my recovery address contains a - here…

                                          1 vote
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