Being able to create custom folders
You seem to believe that the ability to add folders is "Completed" by telling people to use labels. Color labels just don't cut it.
All the emails will still reside in my inbox or archive. Every other internet email service offers the option to create custom folders, why not Protonmail? This issue has come up again and again from the start.
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Peter commented
Protonmail seems to have their mind quite made up about this feature according to this suggestion: http://alturl.com/qftzn where they refer to this kb: http://alturl.com/ef6yf. But just in case they might change their mind about it, I suggest everyone move their vote to the suggestion with the most votes (and that hasn't been marked as "Complete") which seems to be this one: http://alturl.com/t8ef4
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Peter commented
Protonmail seems to have their mind quite made up about this feature according to this suggestion: http://alturl.com/qftzn where they refer to this kb: http://alturl.com/ef6yf. But just in case they might change their mind about it, I suggest everyone move their vote to the suggestion with the most votes (and that hasn't been marked as "Complete") which seems to be this one: http://alturl.com/t8ef4
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Peter commented
Protonmail seems to have their mind quite made up about this feature according to this suggestion: http://alturl.com/qftzn where they refer to this kb: http://alturl.com/ef6yf. But just in case they might change their mind about it, I suggest everyone move their vote to the suggestion with the most votes (and that hasn't been marked as "Complete") which seems to be this one: http://alturl.com/t8ef4
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Peter commented
Protonmail seems to have their mind quite made up about this feature according to this suggestion: http://alturl.com/qftzn where they refer to this kb: http://alturl.com/ef6yf. But just in case they might change their mind about it, I suggest everyone move their vote to the suggestion with the most votes (and that hasn't been marked as "Complete") which seems to be this one: http://alturl.com/t8ef4
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Peter commented
Protonmail seems to have their mind quite made up about this feature according to this suggestion: http://alturl.com/qftzn where they refer to this kb: http://alturl.com/ef6yf. But just in case they might change their mind about it, I suggest everyone move their vote to the suggestion with the most votes (and that hasn't been marked as "Complete") which seems to be this one: http://alturl.com/t8ef4
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Peter commented
Protonmail seems to have their mind quite made up about this feature according to this suggestion: http://alturl.com/qftzn where they refer to this kb: http://alturl.com/ef6yf. But just in case they might change their mind about it, I suggest everyone move their vote to the suggestion with the most votes (and that hasn't been marked as "Complete") which seems to be this one: http://alturl.com/t8ef4
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Rick commented
Sign me up for folders. I just recently became a paying customer of ProtonMail. I like the layout, like everything, but the lack of folders is challenging. I came here, to this forum, looking for a process to use labels to keep my life organized. Perhaps I will find it, but folders is what I'd love.
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Brian commented
Folders are really important for proper organization; labels are only a weak approximation of the utility of folders.
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KM commented
Notice ProtonMail admin staff won't even comment on this much needed feature?
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KM commented
Folders! How can Proton Mail get it 99% right and miss the boat on folders? WE NEED FOLDERS! Look at some of the features you are rolling out….most are nowhere near as important as FOLDERS! Stop dedicating time to these other esoteric feature when you don’t even have FOLDERS!!!!!! Its almost criminal that such a killer platform for email has such a major usability issue. Without “Folders” Proton Mail is not useable. I’m now stuck halfway in gmail and halfway in Protonmail with a huge mess. I have a premium subscription and am now forced with moving everything off of Proton Mail and cancelling my subscription. Why would you develope such a great system and just ignore a main featrure of ANY EMAIL SYSTEM…..FOLDERS! Can you please tell us when we will have FOLDERS!
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KM commented
Folders! How can Proton Mail get it 99% right and miss the boat on folders? WE NEED FOLDERS! Look at some of the features you are rolling out….most are nowhere near as important as FOLDERS! Stop dedicating time to these other esoteric feature when you don’t even have FOLDERS!!!!!! Its almost criminal that such a killer platform for email has such a major usability issue. Without “Folders” Proton Mail is not useable. I’m now stuck halfway in gmail and halfway in Protonmail with a huge mess. I have a premium subscription and am now forced with moving everything off of Proton Mail and cancelling my subscription. Why would you develope such a great system and just ignore a main featrure of ANY EMAIL SYSTEM…..FOLDERS! Can you please tell us when we will have FOLDERS!
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Anonymous commented
yeah we need to create folders
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Anonymous commented
Happy that the conversation view became an option in the latest release, but true folders are still needed before I sign-up for a paid account.
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Anonymous commented
New user here. I was under the mistaken idea, labels were folders.My bad.Thought I had moved several emails to these misunderstood folders. Emptied trash, the important emails are ALL gone.
The option to have folders, as other email providers do, would have helped.
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Reina commented
Like Jim mentioned on MAY 06, 2015
Create real customizable folders, not just labels.
I do realize that this is more "work" for you all, but AT LEAST - the VERY LEAST - make it available to your paying customers.
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Christopher commented
100% agree with all of the comments here. Labels are fine but, frankly, I'm still amazed that there aren't custom folders available. I'm a Plus user and I'd love the inclusion of them. Even with labels I've still got mails in my Inbox that I don't want Archived, but I'd love to be able to catagorise them properly and file them away in different folders. This needs to happen!
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Anonymous commented
enforcing clean practices, if that's what they're doing, by not allowing folders/subfolders and allowing only someone's idea of best practices by way of 'labels' is a bit harsh. or are we just waiting for a backlog item to get done? either way, this seemingly simple feature is standard and really hard to live without since we've all been using folders since....paper.
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Anonymous commented
agree, we need folders and subfolders, please!
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Anonymous commented
agree, we need folders and subfolders, please!
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Anonymous commented
Yeah, I agree with this one.