How can we improve ProtonMail?

Ability to choose which identity to keep when going back to a free plan.

Please add the feature to allow paid users to decide which identity they get to keep if they return to the free plan.

I signed up with a protonmail.ch address but found myself mostly giving people my protonmail.com address. I want to go back to a free plan now but not being able to change my primary identity to the .com address is a problem.

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    dvuir shared this idea  ·   ·  Admin →

    4 comments

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      • kgbme commented  · 

        Right, unable to edit the previous comment(s):

        Emailing from ProtonMail finds the second domain (alias?) which I had NOT signed up for, however when using Gmail - it's returning "Address not found @protonmail.com". Heh. :-/

      • kgbme commented  · 

        Oic., I take it back; sending email @protonmail.com does arrive @protonmail.ch inbox! xD

      • kgbme commented  · 

        Yeah, well, trying to create a (free) .com account I get a "Username already taken" message and trying to log in with it, I get: "@protonmail.com does not exist. Did you mean @protonmail.ch?"

        ^^ Ofc., I've regged -that- username @protonmail.ch only, I have no idea how you were able to get to where you are. :)

        Guessing that it's, somehow, a paid feature - although it is not listed under: "Our PLUS accounts includes", when viewing the web site signup.

        P.S. That's not a typo, it's incorrectly written on the site. Should be: "[..] accounts include".

      • Jus commented  · 

        Yes this is a must have!

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