How can we improve ProtonMail?

Multi user too expensive

1 user, 1 domain = 48€/year
If you need 2 users, 1 domain = 150€/year
Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

Best regards

38 votes
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  • Tim commented  ·   ·  Flag as inappropriate

    This is very much needed. I misunderstood the options when I signed up (which I can accept is on me) but without this feature, I'm leaving.

  • Hallo commented  ·   ·  Flag as inappropriate

    I hope you read this comment but the real cost for you it's the storage.
    On the "Plus" account we have right to 5 emails address so please let the "admin" user adjust storage size for each user and define a password for each email. Like that "admin" user can choose storage size for each account instead of 5GB for all.

    The problem is simple if size should be modified the user lost all emails because new storage size require encryption of the volume so lost all.

    So just need to add one option storage size for the user with a warning about data lost if size is modified. Change nothing on your side always the same storage space used.

  • wilm commented  ·   ·  Flag as inappropriate

    I'd like to move my domain to Proton, but it's just not realistic without such a 'family' option.

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