PLEASE make it easy for me to tell ProtonMail that a message is NOT Spam
It is already annoying when ProtonMail dumps a valid message into the spam folder. You refuse to give users the option to turn off the spam filter (Why???? - Why take that choice away from users?)
I want a single button that I can immediately select that says (THIS IS NOT SPAM!) As far as I can tell, I have to go hunt down the spam interface, re-learn your UI, and manually type in the email address (and it is NOT EASY to cut-and-paste an email address) and go through a bunch of awkward steps.
Please address this problem --- somehow! If you are going to force users to use your spam filter, and if you are not giving us the choice not to use it, please don't make it so hard to un-spam an email address.
(sorry for expressing frustration - I love ProtonMail otherwise)
Thank you,
-Jeffrey
Jeffrey
shared this idea
-
khrabull
commented
Proton Mail spam filter is really annoying. Nearly every mail I receive is considered as a spam and I missed a lot of mails before going to the spam folder and see an ocean of mails for which I asked correspondants to send to another email adress because I never saw them in my mailbox.
Please give us an option to desactivate the spam filter in Proton Mail.