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Accounts & payments

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How can we improve our accounts settings, payments or plans?

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34 results found

  1. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  2. 4 X Payement

    Offer payment in 3X/4X, in particular via paypal

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  3. Tether Payments

    Payment method with TRC-20 Tether

    6 votes
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    0 comments  ·  Payments  ·  Admin →
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  4. Billing Role

    Proton have member and admin roles but it does not have a billing role.

    I'm proposing the creation of the billing role giving permission to:

    1. Manage payment media (ex: add/replace credit card)
    2. See and download bills

    Nice to have: Option to send by email bills directly to billing contacts

    Why?
    Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.

    6 votes
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    0 comments  ·  Payments  ·  Admin →
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  5. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    4 votes
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  6. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    4 votes
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  7. Payment methods in Iran

    Please find an easy way to make payments in Iran

    3 votes
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  8. Pay monthly with Crypto for existing plans

    Add a crypto direct payment options and allow it of monthly payments and existing plans

    3 votes
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  9. Please display a QR-code of your payment address when making a donation via bitcoin

    A little quickie: Please display a QR-code of your payment address when making a donation via bitcoin. An online QR-code generator can make the jpeg for you.

    3 votes
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    1 comment  ·  Payments  ·  Admin →
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  10. Allow paying a fixed amount of money to prevent account deletion

    I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.

    Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…

    3 votes
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  11. please provide a clearly accessible cancellation function

    please provide a clearly visible cancellation function

    2 votes
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  12. Add message to add Network fees while making Crypto payments

    Since we are all new to Crypto payments , as a normal user we tend to make payments as displayed on screen. Proton could add an additional message saying to add network fees in addition to the amount displayed on screen. Also you can add Network address used for Crypto transaction, otherwise some may lose their transfers by making use of wrong network address

    1 vote
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  13. Proton unlimited trial

    Proton unlimited trial

    1 vote
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    1 comment  ·  Payments  ·  Admin →
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  14. الدفع بواسطةمحفظةالبريد Mail Wallet Payment option

    يتم انشاء محفظةخاصةبلبريد الالكتروني وبموجبها يستطيع العظو ان يستقبل المدفوعات وكذالد يستطيع الدفع بموجب المحفظة

    0 votes
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