Accounts & payments
136 results found
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Option for Anonymized Account Splitting
It would be great if we had the option to split up a service, i.e. ProtonPass. The split-up service should disappear from the original account & have, from now on, its own login.
By the nature of Proton, we tend to store a lot of sensible / important data in one place & protect it with one login. This is insecure because if that one login gets compromised, a lot of important data is lost or leaked. It should not be possible to trace back the split-up service to the original account.
4 votes -
Private Firefox (& other browsers) sync server
Should be great to also rely on Proton Account to sync our current browser (Firefox, ...) settings instead of default sync server (Mozilla, ...)
6 votes -
Make smart phone
Make your own smart phone with full privacy and all your app already installed in it with premium access
1 vote -
My wife & I each have proton account expiring Dec I just upgraded my account to DUO. How do I move my wifesaccount iinto our DUO account
My wife & I each have proton account expiring Dec 24 I just upgraded my account to Black Friday DUO. How do I move my wifes to new DUO account??
1 vote -
Set Automatic Account Deletion
Ensure our Proton account is deleted after die or very long period logout.
40 votes -
"Dashboard" is ambiguous
I found "Dashboard" is ambiguous and I always get confused to find this page. It might be better for this page to be named as "Payment", "Plans", or etc.
https://account.proton.me/u/0/mail/dashboard
https://account.proton.me/u/0/drive/dashboard
https://account.proton.me/u/0/calendar/dashboard2 votes -
Temporarily disable/deactivate account
I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.
5 votes -
Complete Log of account: Plan Type- $ amount paid- subscription Begin and End Dates
I've been looking for days trying to find what my Current Plan IS and when the Subscription Ends, It seem to be a guarded secret.
Through an OLD Help email I linked to an offer from Proton that showed my current Plan AND I could RENEW MY CURRENT PLAN.
Why is RENEW your current plan NOT AN OPTION? Seems all Proton wants is to UPGRADE you to a more expensive Plan, even if you are already ON the plan.
Take the coffee pot out of the advertising departments break area.
or Switch to Decaf (just don't tell em)1 vote -
1 vote
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Secuirty 2nd authentication with Email I serisouly advice a security code to the phone each time someone logs in i dont feel safe with email
I just been hacked on facebook and hotmail and it was basically due to email and data breaches i securtiy think 2nd authentication login in each time with email is a safer approach as once they are in your email they can take your person idea info accounts bank accounts everything.
1 vote -
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
1 vote -
A La Carte As You Go
Paying customers start with a Basic Plan, and as their needs grow, they can add items; i.e., Storage (100 GB, 200 GB... 500 GB, etc...), more VPN connections, more high-speed VPN connections, etc...
One click, and it is done instantly.
2 votes -
Ability to save preferred app choice on login menu
Hello!
Earlier this year, I noticed that after entering my account name and password on the login page, instead of going directly to my email, I've been directed to a page where I can choose which Proton app I want to use (email, calendar, etc.). I love that Protonmail is creating more features with security as their cornerstone; however, I use email 95%+ of the time, and it would be nice if I could check a box to select my preferred app so I don't have to visit the app menu every time I login.
Thanks for considering my suggestion!
2 votes -
Allow deletion of primary payment method when credit balance exceeds subscription renewal cost
Enable users to delete their primary payment method if their available credit balance is greater than the automatic renewal cost of their subscription.
1 vote -
admin takeover additional precautions
When an account has more than one admin, allow the primary admin to set an additional security precaution or set the second/third/etc... admin to secondary/third/etc... admin, such as an additional password, or 2FA code. This would protect the original account holder, incase the second/third/etc... admin tries to take over the account of the original account holder.
2 votes -
Allow 2F Security Keys for Password Reset and Account Recovery
One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…
4 votes -
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
1 vote -
Account switch
It would be faster to switch accounts when the drop down menu (top right) already contains all active account logins.
1 vote -
Make Visionary accounts transferable
Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.
5 votes -
Incorrect Password lock
I have a feature request for Proton that I think could greatly enhance account security, especially against brute force attacks.
Feature Details:
Optional Lockout: Users can enable or disable this feature based on their preference.
Customizable Attempt Limits: Users can choose the number of incorrect password attempts that will trigger a lockout (e.g., 2, 5, or 10 attempts).
Customizable Lockout Duration: Users can set the duration of the lockout period (e.g., 1 hour, 10 hours, 24 hours, or 48 hours).
Device-Specific Lockout: The lockout will apply to the specific device where the incorrect attempts were made, preventing further access from…1 vote
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