Accounts & payments
154 results found
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dedicated subscription tab/page
- How about some navigation jump links at the top of the all settings page to let people know there is more on the page.
subscription options>
current subscription level>
payment methods>
credits>
gift code>
Invoices>
Notifications>
Export/Import> (or security and privacy settings page)
cancel> (or security and privacy settings page)- At the top of the dashboard, the subscription comparisons should indicate current level.
6 votes -
Multiple Account Registration
Currently, we are unable to register multiple accounts or change payment accounts. Please implement a specification change.
4 votes -
Make Proton Mail optional or more functional for Proton Pass & SimpleLogin user
I purchased the lifetime plan primarily for Proton Pass and SimpleLogin. However, I’ve noticed that using a Proton Mail account is currently required to log into these services.
If Proton Mail is going to remain a mandatory part of the login system, I would appreciate it if the account came with more practical functionality—such as email forwarding, around 10GB of mailbox storage, and access to Proton Mail Bridge.
At the moment, the Proton Mail account feels somewhat underutilized and doesn’t offer much value for my use case.
If providing these features isn’t feasible, I would kindly suggest reconsidering the requirement…
10 votes -
Unusual login notifications
If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.
198 votes -
Add a Confirmation Prompt for System-Wide Password Changes
Changing a password on a single Proton service (e.g., Proton VPN) can unexpectedly change the password for all connected Proton services, including Proton Mail and Proton Pass. This can lead to users being locked out of their accounts, especially if they have not set up a recovery method.
This is particularly confusing when using an alias. A user might assume the password change only affects the specific service tied to that alias, not the entire Proton account. I experienced this firsthand; I was lucky enough to get all my data back after a reset.
4 votes -
emergency kit
I'd like to see a sheet like the one provided by 1password with login information for emergencies.
11 votes -
Account recovery with timelock (relative or absolute)
Allow to decide whether the recovery phrase can be used at any time or only after a certain period (relative or absolute). For example:
- allow to recover the account with the recovery phrase after X months of inactivity;
- allow to recover the account with the recovery phrase after timestamp X.4 votes -
Option to check Security Phrase
Right now we can only generate new Recovery Phrase.
It would be very helpful to have an option to check the Recovery Phrase.This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.
13 votes -
Authentication on https://account.proton.me/de/reauth reveals password by default
Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.
6 votes -
Allow transfer of primary admin role in Proton Family
There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.
30 votes -
Scoped account logins/workspaces
For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account…
6 votes -
Hiding ip address is good, in same way hiding the mobile network for police/telecom providers also
Implement in a short time, it will be a immediate feature
5 votes -
Proton for Business - Enforce Security Key 2FA Policies for Organization Users
As more organizations move towards embracing physical security keys (e.g. Yubikey) for authentication security, please consider introducing policy controls at the organization administrator level to:
(1) Enforce 2FA by security key for all users (specifically require security key 2FA to login, not just TOTP or other forms of 2FA in general).
It is noted that a related request of "Allow security key 2FA without setting up OTP 2FA" is already in place here (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/48368117-allow-security-key-2fa-without-setting-up-otp-2fa).
(2) Restrict user-account 2FA enrollment/deactivation/modification to organization admins only.
Please allow the organization to determine whether users can make such privileged changes themselves, or…
2 votes -
proton rewards
the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters
28 votes -
Cheaper accounts for low end users.
It is good to see Proton Duo, but it is too much and way too expensive for our needs.
We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.
An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)
20 votes -
view entries grouped by domain URL
to be able to display entries grouped or sorted by the domain of the access URL
2 votes -
Mix and Match Paid Services
It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.
31 votes -
Paid plans should provide option to hide promotional ads
Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.
293 votes -
security practice or training in a safe environment
Proton has a security review page which is great. https://account.proton.me/u/0/pass/recovery
A feature allowing people to practice recovering an account in a safe space is appreciated. Then I can feel more comfortable with the process without harming my existing account.
Perhaps this could be part of an education / setup / review / training system.
6 votes -
Allow disabling recovery phrase nag messages
Allow a user to permanently dismiss the recovery phrase nag messages.
The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.
5 votes
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