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Accounts & payments

109 results found

  1. Scoped account logins/workspaces

    For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account…

    6 votes

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    2 comments  ·  Accounts  ·  Admin →
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  2. security practice or training in a safe environment

    Proton has a security review page which is great. https://account.proton.me/u/0/pass/recovery

    A feature allowing people to practice recovering an account in a safe space is appreciated. Then I can feel more comfortable with the process without harming my existing account.

    Perhaps this could be part of an education / setup / review / training system.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  3. default 2fa setting

    Allow the user to set the default 2fa, with the effect that the default 2FA is displayed first. I use 1Password password manager. For Proton, I use both a security key and an authenticator. Proton insists on prompting for a security key and showing authenticator as an alternative. I almost never use the security key; it is my backup. But this behavior by Proton, prompting for the security key, prevents my password manager from getting me logged all of the way in automatically.

    I currently have to click the authenticator tab. When I do that, my password manager takes over…

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  4. Customer service phone number h

    I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

    8 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. Reactivate an account that had been deactivated due to inactivity

    I signed up for ProtonMail a while ago, but I never got around to using it. Now I want to use that email address for a subscription account. How can I reactivate it?

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  6. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    9 votes

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  7. Be able to hide user name and email from ios/android app

    Be able to hide user name and email from ios/android app

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  8. Forcing 2FA when signning up for email

    Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.

    3 votes

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  9. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  10. signed-in reset

    Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  11. Allow disabling recovery phrase nag messages

    Allow a user to permanently dismiss the recovery phrase nag messages.

    The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.

    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  12. Change primary email

    The ability to swap the primary default used email under a user e.g in Joe he has joe@exp.com and moe@exp.com, Joe accidentally set his default email to what he had at the time moe@exp.com but now wants to use his new joe@exp.com, is it possible for Joe to change this

    61 votes

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    2 comments  ·  Accounts  ·  Admin →
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  13. Cheaper accounts for low end users.

    It is good to see Proton Duo, but it is too much and way too expensive for our needs.

    We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.

    An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)

    16 votes

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    2 comments  ·  Accounts  ·  Admin →
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  14. Mozilla Account - "Log in with Proton"

    That.
    Mozilla and Proton joining forces.

    19 votes

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    1 comment  ·  Accounts  ·  Admin →
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  15. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    167 votes

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    8 comments  ·  Accounts  ·  Admin →
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  16. Allow transfer of primary admin role in Proton Family

    There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.

    27 votes

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    2 comments  ·  Accounts  ·  Admin →
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  17. proton rewards

    the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters

    26 votes

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    1 comment  ·  Accounts  ·  Admin →
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  18. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    149 votes

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    1 comment  ·  Accounts  ·  Admin →
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  19. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    25 votes

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    4 comments  ·  Accounts  ·  Admin →
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  20. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    496 votes

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    14 comments  ·  Accounts  ·  Admin →
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