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Accounts & payments

135 results found

  1. remove an email

    How can I move an email from one account to another in the Duo offer?

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  2. Proton for Business - Enforce Security Key 2FA Policies for Organization Users

    As more organizations move towards embracing physical security keys (e.g. Yubikey) for authentication security, please consider introducing policy controls at the organization administrator level to:

    (1) Enforce 2FA by security key for all users (specifically require security key 2FA to login, not just TOTP or other forms of 2FA in general).

    It is noted that a related request of "Allow security key 2FA without setting up OTP 2FA" is already in place here (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/48368117-allow-security-key-2fa-without-setting-up-otp-2fa).

    (2) Restrict user-account 2FA enrollment/deactivation/modification to organization admins only.

    Please allow the organization to determine whether users can make such privileged changes themselves, or…

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  3. view entries grouped by domain URL

    to be able to display entries grouped or sorted by the domain of the access URL

    2 votes

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  4. Balancing delete account now vs have time to review the destructive action

    There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.

    For example, deleting an account.

    Some people may want to delete the account immediately to remove any trace.

    Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.

    Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. Libravatar support

    Instead of a 2 letter for avatar support for libravatar

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  6. Dedicated Account Management Link and/or App

    Dedicated Account Management Link and/or App

    As a proton user,
    I want navigate directly to the account management section from the https://account.proton.me/apps landing page or via a dedicated mobile application
    So that I can quickly manage my account settings without the intermediate step of loading a specific service (like pass or mail) first.

    *this will save a lot of time when needing to make security and other related changes.

    1 vote

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  7. Account Recovery Option Obfuscation (Decoy Interface)

    Account Recovery Option Obfuscation (Decoy Interface)
    As a Proton user with hardened recovery settings,
    I want the "Forgot Password" flow to always display all possible recovery methods (Email, SMS, Phrase) regardless of which ones I actually have active,
    So that a malicious actor trying to brute-force my account cannot deduce my exact security configuration based on what the UI shows.

    Acceptance Criteria (AC)
    AC 1: Standardized Interface Response
    When a user clicks "Forgot Password" and enters their username, the following screen must display the generic tabs/buttons for Email, SMS, and Recovery Phrase.

    AC 2: Blind Failure for Fake Options
    If…

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  8. Safeguard Preferred Email on Downgrade

    Safeguard Preferred Email on Downgrade

    As a Paid Proton User,
    I want to change my primary account username to any other active Proton alias I own,
    So that my preferred email address remains the permanent, primary identifier for my account even if I downgrade to the free tier in the future.

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  9. Allow to verify and recover from multiple email addresses and/or multiples phone numbers

    Currently, you can verify and recover from one email address and/or one phone number.
    I wish to be able to verify and recover by multiples of both.

    To clarify, I'm not looking for a 2 of 2 multisign solution like Phone 1 AND Phone 2, but from Phone 1 OR Phone 2. The same for external email addresses, while we are here.

    Why this? Because I live between two continents with 2 relative phone numbers. One almost doesn't work in one continent; the other almost doesn't work in the other one.

    1 vote

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  10. Grace period for deliquent accounts

    My credit card company got swallowed up by a larger company and as a result my credit card number was changed. As a result auto-renew failed. Instead of deleting delinquent accounts perhaps put them in stasis for a month or two?

    1 vote

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  11. 1 vote

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    1 comment  ·  Accounts  ·  Admin →
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  12. Allow usage of Proton account for posting here

    I'm not able to post ideas here using my proton.me or protonmail.com
    If I log in with Google it works.

    1 vote

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    1 comment  ·  Accounts  ·  Admin →
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  13. Bulk Actions for the Spam, block, and allow lists

    Currently maintainance of these lists is tedious. Add a checkbox column before the address column in the spam block and allow lists. Once a checkbox has been clicked, a new bulk action menu appears that has a dropdown for spam, block, and allow. Add buttons for de/select all and delete all items in this new bulk action header. Also add pagination size in increments of 25.

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  14. Family Plan for 5 family members.

    A trapped plan like your American counterpart Google.
    Lower in space Lower in Price
    Possibility to have 2 domain names coupled to mail adres

    This ill help to get a email adress with own name. Like Jef@connors.be and Marie@Janssens.be

    Lower in space Lower in Price 200GB Total 10 EURO/month
    Mid in space Mid in Price 500GB 16 EURO/month
    High in space 1TB 20 EURO/Month
    Extreme 3TB 29 EURO/month

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  15. Ticket, Testphase und einfacherer Support

    Ich habe den kostenlosen Accout getestet und möchte nun unlimited testen. Noch nicht abonnieren. Ich finde es befremdlich, dass der ganze Support auf englisch ist. Auch weil es ein Schweizer Unternehmen ist. Es ist für mich befremdlich, dass es kein Ticketsystem gibt, wo mir geholfen wird. Diese Lösung hier ist für ein Unternehmen ressourcensparend, aber wenig Userfreundlich, weil umständlich. Primäre Frage war: Ich möchte meinen kostenlosen account auf unlimited upgraden um ihn kostenlos 8 Tage zu testen. Geht das?

    1 vote

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