Accounts & payments
79 results found
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Protonmail is too expensive. Offer the option to buy features for life
I find paying 4 euros per month too expensive.
I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.5,618 votes -
Access to all features
That would be more helpful for your potential customers to have access to all features of the full version for a period of time to exercise them. With minimum access to minimum features they cannot decide if protonmail is the right choice for them.
Currently, I'm using G-suite and thinkg about moving to another service provider. This is the first time I'm trying protonmail. Although it looks promising and I like the overal design, I need to make sure it is right for us before migrating from another service provider. Your free version is not enough to help me to…
2 votes -
A barebones plan
A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.
The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…
57 votes -
Option to buy only Protonmail Bridge
Protonmail Bridge is a great tool as it can make the possibly worst part of a free protonmail account, losing access to account and losing all emails when renewing the password. But I am not in a place to provide monthly fee, and honestly do not like monthly payment system. I also do not need many benefits of paying customers, but I would love access to Bridge. Is it possible you introduce an option to buy only Bridge by 1 time payment?
12 votes -
Pricing plan for personal use
As a personal ProtonMail user, I think the plus plan has too many features (and therefore, too expensive). I would suggest a similar pricing plan but without some of its features:
- 5 addresses (since it's for personal use only, 1 is enough);
- Custom domain (usually most common users are ok with using the email provider's domain, however there could be a drop menu allowing the user to add a custom domain to the plan);
- Autoresponder (this feature looks useful on enterprise plans when you need to show some instant feedback when contacting support for example, doesn't look…25 votes -
12$ Annual Plan & 24$ Annual Plan
Why not have a bit cheaper plans for people who don't want all the features and storage? 48$ seems way to much to pay for email annually.. Maybe Let people upgrade only the bits they desire, like I see you do with storage. Might encourage more people to pay into the system, Although it could backfire and your current customers may pay less.
18 votes -
VPN - Gratuit durant les vacances (min 2 mois) = sert ainsi de promotion pour ce produit
Bonjour,
merci de permettre aux utilisateurs connus (ProtonMail) de pouvoir utiliser ProtonVPN durant leurs vacances (min 2 mois) et ce chaque année.
Cela sert ainsi de promotion et d'évaluation qui va très certainement attirer des clients pour ce produit. Et même si ce n'est pas l'aboutissement obtenus, ces clients seront tellement content sur du long terme qu'il l'adopteront ;-)
La raison est simple, je suis parti 2 mois de l'autre côté du monde, j'ai manque profiter de la promo ProtonMail+ProtonVPN, mais cela reste cher pour moi et ce d'autant plus que j'aurais également le besoin que ma femme restant 6…
2 votes -
IMAP/SMTP for FREE in the basic version
I hope the users will be able to download e-mail (using IMAP/SMTP) unless paying for premium. This is crucial in my opinion (to be able to use the service longterm). If not, 500 Mb becomes rediculous after some time...
40 votes -
If we were able to buy single addresses for ProtonMail. For example, you could set it like; Buy 1 address for $5.00 - One time payment.
If we were able to buy single addresses for ProtonMail. For example, you could set it like; Buy 1 address for $5.00 - One time payment. It would be really helpful instead of those who don't need 5 addresses but only 1 extra address.
7 votes -
Custom plans
Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
Some may only want more space, without the other extras, or something else53 votes -
50 cents for 500 MB
Many have already written about better pricing. From what I read, it was either too complicated (option of many choices, for eg. for tags and so on) or the choice was too basic. What I suggest is, everyone should pay what they "can" and "need". For every 50 cents, the user should get more space and for the sake of simplicity, please make the tags available for all paying users.
Ofcoarse, paying 50 cents is a very small about, but a yearly charge would translate to 6$ a year. If that is yet too small, make it 12 $ for…9 votes -
An additional lower cost pricing tier
Another pricing tier for those who have austere budgets but could afford to pay a bit would be nice. Say $20/year for 1.2 GB storage, 2 addresses, 120 labels, and so forth. Or something like that.
31 votes -
Practicale mirgration for basic users Free fails paid to expensive for what's needed.
Average person, maybe?
Need POP to download emails to Thunderbird (Bridge, is for paid)
Less than 150 emails per month/Not day, actual about 20 for me.
500Mb storage since I use POP and delete from the server is more than enough 1-2GB would be best
Email filters (for spam I assume, so it should be free)
5 email addresses.I know that 48 Euros may not be much but it's alot for POP and 5 email addresses with maybe 1-2 GB storage.
You need an inbetween, call it the FreePLUs1Euro. At 1Euro per month for something basic as I need…1 vote -
Payment/Subscription options for poor countries - Alternative Plans
It is pretty hard for those who live poor countries to support protonmail, nevermind the taxes for sending money overseas.
I suggest you to create cheaper plans with less features
or Give limited-time benefits (pre-paid phone style) for sporadic donations.Thanks for listening
3 votes -
Easy access to Proton and VPN
I know you guys work out the figures but as a stand alone punter it would be beneficial to me to pay a £5 per month fee for both my email and a VPN. When you start asking for lump sums this will put peopler off. I'm also confused as to just how safe Protonmail is and who could possibly access my account. Chris
1 vote -
Pro version should have 5 emails + 5 users
I have been a protonmail for less than a week and I love it! So much so that I upgraded to pro so that I can give my wife an email account where we can communicate and share private info.
To my surprise, the 5 emails in pro are only that, 5 emails. I cannot manage or assign additional users the emails that I have created.
This was very frustrating to me because if I want to create users I have to upgrade to visionary, which I will not do for a family of 2.
I would like to request…
31 votes -
A new plan and different service.
Hi,
It's been told very hundred times but a plan between Free and Paid allowing one account to be used with own domain for a more affordable price. And second feature I'd ask would be Swiss hosted (aka government doesn't ask handing over of data too easy) hardened classic email service because not every account in a website needs utmost privacy since communicates with regular emails mostly. (for example a customer service email). And using IMAP and SMTP would be plus for these accounts.
3 votes -
Hello! I like my protonmail, i want pay... But 48 € is expansive for me. You must have a chip payment with small upgrade for keep long time
Hello! I like my ProtonMail, i want pay... But 48 € is expansive for me. You must have a chip payment with small upgrade, for keep a long time this mail !
Thank you everybody
Me.
1 vote -
Allow more than one emailadress for an account
Allow us to save more than one emailadress to an account.
7 votes
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