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Accounts & payments

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How can we improve our accounts settings, payments or plans?

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29 results found

  1. Offer discounts for long-term commitments.

    I love protonmail but I am poor. $4.50/month is too much

    1 year premium is €40. Offer 2, 3, 5 year plans for more discount.

    I would buy five years upfront for $2/month

    17 votes
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    0 comments  ·  Plans  ·  Admin →
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  2. Duo Plan - 2 users too expensive

    1 user, 1 domain = 48€/year
    If you need 2 users, 1 domain = 150€/year
    Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

    Best regards

    275 votes
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    26 comments  ·  Plans  ·  Admin →
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  3. Non-profit plans (basic)

    Hi,

    I'm part of a non-profit organization which can't afford a ProtonMail Plus plan.

    We just need more labels and more storage than the free tier allows. We don't need aliases, custom domains, or IMAP. I'm sending it here because I can see in our mailbox that we're not the only non-profits using Gmail.

    I should also highlight that some "non-profits" are probably illegal with repressive governments. (Then they're not, on the legal field, non-profit, but they deserve encryption no less than myself.)

    So various ideas could come up. Non-profits could have more labels and more storage for free. ProtonMail…

    81 votes
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    5 comments  ·  Plans  ·  Admin →
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  4. Free Trial for Protonmail Premium + cleaner tutorial

    I have turned several people on to proton mail and by far the coolest feature is organizing emails based on content/delivery. If you gave a one month free trial for Protonmail Plus I'm sure all of the people I recommended protonmail to would stay with it as their primary email.

    On top of that having a walkthrough for individuals using new premium features would help with adding more long term adoption.

    11 votes
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    0 comments  ·  Plans  ·  Admin →
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  5. Basic plan

    A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.

    The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…

    303 votes
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    48 comments  ·  Plans  ·  Admin →
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  6. Desktop bridge for free users.

    I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!

    317 votes
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    63 comments  ·  Plans  ·  Admin →
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  7. Free education account (Plus Plan)

    -> Free plus account for uni/post-secondary students

    • Can be featured in github's student pack (https://education.github.com/pack)
    • Account upgrade could simply expire at the end of educational term
    • Custom domain options allow students to use their EDU domain email with proton mail's superior service
    • Allows students to organize busy mail traffic without folder limitations
    • Increase storage capacity allows for multiple word documents and Comp. Sci projects
    666 votes
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    33 comments  ·  Plans  ·  Admin →
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  8. Lifetime plan

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    6,369 votes
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    153 comments  ·  Plans  ·  Admin →
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  9. Custom plans - make your own bundle (add-ons)

    Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
    Some may only want more space, without the other extras, or something else

    273 votes
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    25 comments  ·  Plans  ·  Admin →
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