Accounts & payments
92 results found
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Longer Paid Plans - say 3 and 5 Years options
Provide LONGER PAID PLANS, 3 and 5 years options would be nice.
Pricing should of course be decreasing the longer the purchased plan.
This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.
121 votes -
I would very much like to have My preferred icon rather than mere initials on My account.
All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.
55 votes -
Allow security key 2FA without setting up OTP 2FA
I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.
44 votes -
Unusual login notifications
If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.
78 votes -
Show the Proton account creation date in the settings
To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D
29 votes -
Picture for your account
For Your Proton Account you should have a custom profile picture and you can keep it blank if you want
10 votes -
Proton Uservoice add button to login with Proton Mail :)
Here in the User voice forum, I should be able to have a button for Proton Mail!
Not Facebook or Google!
10 votes -
Long Plans
You should offer Life Long Plans
95 votes -
Expert mode for security/recovery
I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.
Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…
17 votes -
Disable login for aliases
Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.
11 votes -
Paid plans should provide option to hide promotional ads
Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.
90 votes -
Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )
With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.
Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.
…
223 votes -
Mix and Match Paid Services
It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.
6 votes -
Allow transfer of primary admin role in Proton Family
There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.
5 votes -
Forgotten password options vulnerability
I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.
Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.
All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password
This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…
19 votes -
Mozilla Account - "Log in with Proton"
That.
Mozilla and Proton joining forces.4 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
9 votes -
proton rewards
the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters
4 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.8 votes -
Temporarily disable/deactivate account
I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.
5 votes
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