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Accounts & payments

133 results found

  1. Only allow login with single/main address/username

    Do not allow that you can log into the account with every address.

    If my account name is john.smith then only allow login with john.smith or john.smith@protonmail.com. Not with finance.john.smith@protonmail.com or any other address.

    Perfect would be if you would have the choice what address can be used in order to log into your account.

    With the current way you have to give away your login username in order to send emails. Hiding the username from the public would be an advantage, since they would have to guess your username and the password. Not only one of them.

    558 votes

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    77 comments  ·  Accounts  ·  Admin →
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  2. Integrate with PGP keystore for 'to' addresses

    Allow us to provide public keys for our contacts, letting us encrypt emails to people without using protonmail "secure" email with password.

    Additionally offer search functionality for one of the well known keystores (MIT, etc) to find public keys for people you're sending emails to.

    362 votes

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    10 comments  ·  Accounts  ·  Admin →
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  3. Duress Password that wipes emails

    A password which can be entered in times of coercion to reveal the mailbox password. When used a security mechanism (eg. wiping the mailbox) can be employed

    320 votes

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    Under review  ·  33 comments  ·  Accounts  ·  Admin →
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  4. Shared inbox

    Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)

    1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared…

    266 votes

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    49 comments  ·  Accounts  ·  Admin →
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  5. Temporarily store 2-step verification

    As it’s already (welcome) extra work to enter two passwords, could 2-step verification be implemented so that known devices would only need to be verified again every 30 days or so?

    At the moment, with 2-step verification enabled, even a page reload triggers triple authentication, which makes the added security a poor experience.

    261 votes

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    52 comments  ·  Accounts  ·  Admin →
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  6. Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )

    With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.

    Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.

    260 votes

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    22 comments  ·  Accounts  ·  Admin →
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  7. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    239 votes

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    6 comments  ·  Accounts  ·  Admin →
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  8. Dead mans switch / legacy settings / post mortem / data inheritance

    set something up where if your account goes inactive (no log in etc) for a settable period of time a preset email will be sent to a preset address.

    example i set up something so if i dont log in in 3 or 14 or 30 or 90 days etc (let us choose how long) a message i have already set up for this will be sent..

    this would have a few uses and is also a pretty decent fallback to losing your account info if you dont set a 2nd account.. you could even send yourself your own forgotten…

    225 votes

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    39 comments  ·  Accounts  ·  Admin →
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  9. Allow login username to be different from email and aliases

    You can effectively make your login username a barrier from even giving hackers a starting point to get into your account. Since with this feature they would need to know your username first. This should squash any determine hacker and allow great protection to long term protonmail accounts for years to come. Thoughts of "working on hacking this account may take time" is diminished wouldnt ya say?

    190 votes

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    38 comments  ·  Accounts  ·  Admin →
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  10. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    185 votes

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    40 comments  ·  Accounts  ·  Admin →
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  11. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    139 votes

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    Started  ·  9 comments  ·  Accounts  ·  Admin →
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  12. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    125 votes

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    3 comments  ·  Accounts  ·  Admin →
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  13. Remove the .ch domain

    All accounts ProtonMail bring by default the domain .ch and .com

    We don't all live in Switzerland

    So we don't want to have there the domain .ch

    121 votes

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    Under review  ·  67 comments  ·  Accounts  ·  Admin →
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  14. Wrong password limit

    I suggest to add incorrect password limits.

    a) For IP - eg. 5 incorrect passwords in 20 minuts from one IP will block logging in to ANY account from that IP for eg. 30 minutes.
    b) For account (configurable in account settings) - X incorrect passwords in Y minutes/hours will block logging in from ANY IP not added to whitelist (in account settings) for Z minutes/hours and send notification to recovery email.

    c) After successful login show warning if there were any login attemps (invalid password).

    117 votes

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    2 comments  ·  Accounts  ·  Admin →
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  15. Long Plans

    You should offer Life Long Plans

    112 votes

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    6 comments  ·  Accounts  ·  Admin →
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  16. Delete (unlink) aliases from ProtonMail account

    To protect ProtonMail user privacy and anonymity, we need an option to permanently unlink (delete) aliases from ProtonMail accounts.

    Address counter can stay incremented, but the deleted identity (alias) should not be linked to the main account any more. Unlinked e-mail address should stay permanently disabled to prevent address recycling.

    A 7, 14 or 30 day deletion waiting time can be implemented to prevent spammers from abusing ProtonMail aliases.

    99 votes

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    10 comments  ·  Accounts  ·  Admin →
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  17. Recycle temporarily used/delete usernames

    Recycle usernames that were only used for a short period before being deleted.

    On a lot of websites common usernames are used up by people who sign up to try the service out and just delete the account.

    Please consider making these usernames available once again.

    98 votes

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    11 comments  ·  Accounts  ·  Admin →
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  18. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    97 votes

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    1 comment  ·  Accounts  ·  Admin →
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  19. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    95 votes

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    24 comments  ·  Accounts  ·  Admin →
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  20. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    83 votes

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    1 comment  ·  Accounts  ·  Admin →
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