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How can we improve our accounts settings, payments or plans?

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79 results found

  1. Protonmail is too expensive. Offer the option to buy features for life

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    5,618 votes
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    109 comments  ·  Plans  ·  Admin →
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  2. Family Plan

    Visionary is way too much of space, addresses and domains!
    Normal family would use not more than 1GB per user and no more than single custom domain.
    Main points for improvement:
    - Increase the users to 10
    - Decrease storage to 5GB total
    - Decrease custom domains to 1
    - Remove ProtonVPN

    And then have price around 10EUR/month to be truly affordable.

    804 votes
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    Under review  ·  110 comments  ·  Plans  ·  Admin →
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  3. A €1/$1 per month membership that would just give one pm.me email address.

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    690 votes
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    49 comments  ·  Plans  ·  Admin →
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  4. Lifetime Subscription

    I'm sure I'm not alone when I say that I like to keep my number of subscriptions minimal. It's just healthy. Basically. I would pay a good amount to get a lifetime subscription on plus / pro. Thoughts?

    554 votes
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    32 comments  ·  Plans  ·  Admin →
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  5. Share ProtonMail Plan for a family with multiple users

    It would be nice to share my Proton Unlimited plan with my family.

    Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

    It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…

    328 votes
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    22 comments  ·  Plans  ·  Admin →
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  6. Desktop bridge for free users.

    I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!

    300 votes
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    59 comments  ·  Plans  ·  Admin →
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  7. Multi user too expensive

    1 user, 1 domain = 48€/year
    If you need 2 users, 1 domain = 150€/year
    Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

    Best regards

    184 votes
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    19 comments  ·  Plans  ·  Admin →
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  8. more free filters

    Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.

    98 votes
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    21 comments  ·  Plans  ·  Admin →
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  9. ProtonMail "basic" plan for non-profit organizations

    Hi,

    I'm part of a non-profit organization which can't afford a ProtonMail Plus plan.

    We just need more labels and more storage than the free tier allows. We don't need aliases, custom domains, or IMAP. I'm sending it here because I can see in our mailbox that we're not the only non-profits using Gmail.

    I should also highlight that some "non-profits" are probably illegal with repressive governments. (Then they're not, on the legal field, non-profit, but they deserve encryption no less than myself.)

    So various ideas could come up. Non-profits could have more labels and more storage for free. ProtonMail…

    76 votes
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    4 comments  ·  Plans  ·  Admin →
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  10. A barebones plan

    A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.

    The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…

    57 votes
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    3 comments  ·  Plans  ·  Admin →
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  11. Custom plans

    Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
    Some may only want more space, without the other extras, or something else

    53 votes
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    2 comments  ·  Plans  ·  Admin →
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  12. IMAP/SMTP for FREE in the basic version

    I hope the users will be able to download e-mail (using IMAP/SMTP) unless paying for premium. This is crucial in my opinion (to be able to use the service longterm). If not, 500 Mb becomes rediculous after some time...

    40 votes
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    2 comments  ·  Plans  ·  Admin →
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  13. Cloud storage plans

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    39 votes
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    0 comments  ·  Plans  ·  Admin →
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  14. Familly offer/bundle

    Hi,

    I have a ProtonMail Plus account, and happy with that.
    My wife is also using Protonmail (thanks to me :) ) but only the Free account.
    She would love to have the Plus features, but the price tag is high, especially when your are in the same household...

    Is there a way to offer a "family bundle"?

    The perfect bundle for me would be a Plus account, where another person can share your storage plan (I have 10 GB, so let's say we split in two or I decide how to allocate space), but the other person has a…

    36 votes
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    1 comment  ·  Plans  ·  Admin →
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  15. Another paying plan.

    Add another paying plan between "FREE" and "PLUS", only one account, 1Gb storage and VPN protection.

    32 votes
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    13 comments  ·  Plans  ·  Admin →
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  16. Pro version should have 5 emails + 5 users

    I have been a protonmail for less than a week and I love it! So much so that I upgraded to pro so that I can give my wife an email account where we can communicate and share private info.

    To my surprise, the 5 emails in pro are only that, 5 emails. I cannot manage or assign additional users the emails that I have created.

    This was very frustrating to me because if I want to create users I have to upgrade to visionary, which I will not do for a family of 2.

    I would like to request…

    31 votes
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    3 comments  ·  Plans  ·  Admin →
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  17. An additional lower cost pricing tier

    Another pricing tier for those who have austere budgets but could afford to pay a bit would be nice. Say $20/year for 1.2 GB storage, 2 addresses, 120 labels, and so forth. Or something like that.

    31 votes
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    3 comments  ·  Plans  ·  Admin →
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  18. Pricing plan for personal use

    As a personal ProtonMail user, I think the plus plan has too many features (and therefore, too expensive). I would suggest a similar pricing plan but without some of its features:
    - 5 addresses (since it's for personal use only, 1 is enough);
    - Custom domain (usually most common users are ok with using the email provider's domain, however there could be a drop menu allowing the user to add a custom domain to the plan);
    - Autoresponder (this feature looks useful on enterprise plans when you need to show some instant feedback when contacting support for example, doesn't look…

    25 votes
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    3 comments  ·  Plans  ·  Admin →
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  19. Family Plan for Mail and VPN with Parental Control

    As everyone is already asking for a Family plan I don't have to repeat this. I would be up for a Familyplan including VPN and then add a Parental Control function. Changes needed:
    - Family plan for up to 6 Persons 2 of those are "Grown Ups" and 4 are Child-Accounts
    - VPN Client that can be forced and not turned off for the Child-Accounts
    - Family filter or at least Surf-report for Parents of the Child VPN Access
    - Family Filter or Report for Child Mail Accounts

    I really like Proton and its Plans and think this would be…

    23 votes
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    0 comments  ·  Plans  ·  Admin →
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  20. Maybe a “Lite” plan?

    I thought that a plan between free and plus would be nice.

    Idea:
    Storage: from 1 to 5 GB that you can choose.
    Addresses: 2
    pm.me address: yes
    Messages per day: 150 (same as free)
    Folders/Labels: 20?
    Custom Domains: no
    Email Filters: yes
    Autoresponder: yes

    This would be perfect for me.

    20 votes
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