"Accounts that are inactive for over 3 months may be automatically deleted." Please consider altering that policy.
"Accounts that are inactive for over 3 months may be automatically deleted."
Please consider altering that policy. Three months is way too short a time!
Why not 1-2 or more years instead of 3 months?
As of early 2022, the 3 month period was extended to 12 months. For full details, please visit: https://proton.me/support/inactive-accounts
Please note this policy only applies to free accounts (paid plans are exempt) and logging in once a year will ensure that your account remains active.
-
John Smith commented
Please, don't delete inactive accounts!
-
Ore commented
Please do not use violent words!
I agree with this point of view, clear data is enough, account should not be deleted (extended to at least two years). -
Guver commented
It is really stupid. And nobody cares. One thousand humans agree. Nobody cares again.
-
John commented
Please, don't delete accounts. A lot of your users with accounts linked as recovery/two-factor e-mail will be left completely locked out. Wipe content or allow re-activation instead.
-
Azumi commented
Totally agree. Do not delete our accounts!
-
Droidnius commented
I think must be deleted after of 2 years since log out.
-
Mike commented
Dear proton team,
I am free plan user. And I see your user’s opinion. I need to have an official reply from you. This situation and your solution is really dumb. Please, remove content in account if it is inactive, but NEVER delete whole account. -
Anonymous commented
Before - if at all - deleting an inactive account, try to - is that technically possibe? - reach the recovery email. Remove the content, for example, but do not delete.
-
Anonymous commented
Before - if at all - deleting an inactive account, try to - is that technically possibe? - reach the recovery email. Set it to the free plan, for example, but do not delete.
-
Zack commented
I think we should solve it in other ways. They shouldn’t delete anything, but it is really not nice. I am disappointed in Proton.
-
Fabuno commented
I am really sorry but will we have official comments?! It is fucking 580 votes!
-
Greg commented
It is really stupid! What a fuck? We don’t need another email that wants to control us. We want only email that providing freedom at all. We don’t want to have a paid plans. If you want to have paid plans please provide lifetime payment. I don’t want to have a subscription. I don’t want to use banks. WTF Proton?
-
Anonymous commented
What the fucking shit? Have you ever heard about process of thinking? Who that asshole that did it?
-
Anonymous commented
Can you please stop deleting?
-
Anonymous commented
Fucking policy! Suck off! It is ridiculous!
-
Kuffen commented
What a horrible policy?! Pissed off!!!
-
Anonymous commented
I just have no words… Too bad.
-
Luka commented
Wow. 367 votes. Proton, is there a stupid SMM?
-
Agreste commented
Can you explain why had this bullshit decided?
-
Jessi commented
I wish they will toss away that employees that decided to THIS.