The pricing structure has a GIANT $4/month while hidden underneath some where is that is the yearly price, so you have to pay one time a year at $48, well some small business people honestly cannot afford that right now, so when you want to upgrade you hit your customer with monthly payments are $5, totaling $74 a year. That is such a huge difference, I at one time truly liked you email but If you cannot allow me to pay $4 a month when on a monthly basis I will just have to not use your service. Outlook is much more practical.