Accounts & payments
276 results found
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Make referal link work on a existing account
Proton is mainly for the people who strive for privacy and security.
The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.1 vote -
Add message to add Network fees while making Crypto payments
Since we are all new to Crypto payments , as a normal user we tend to make payments as displayed on screen. Proton could add an additional message saying to add network fees in addition to the amount displayed on screen. Also you can add Network address used for Crypto transaction, otherwise some may lose their transfers by making use of wrong network address
1 vote -
Payment methods in Iran
Please find an easy way to make payments in Iran
2 votes -
Allow Purchasable Permanent Options
I've brought this suggestion up before I knew about this feedback forum. I think allowing free users the ability to purchase permanent options such as additional storage at 1GB increments and additional calendars would be great for those looking to add more features without upgrading and potentially losing the "bonus" space when you downgrade.
I am grateful that there was a recent upgrade from 1 calendar to 3 for free users, but I think an additional permanent purchase option would be helpful to both the customer and business sides of Proton.
2 votes -
More free filters
Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.
61 votes -
visionary lifetime after some years
Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.
Maybe Visionary plan can Evolve today.
first visionary members are already lifetime visionary member.
New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.
So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.
Proton grow Up this feature will have low effect on Proton economi.
7 votes -
Military Veterans/Disabled Veterans Discount
Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!
5 votes -
Pay monthly with Crypto for existing plans
Add a crypto direct payment options and allow it of monthly payments and existing plans
1 vote -
Separate login option for vpn and mail ! not good for security
It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.
19 votes -
4 X Payement
Offer payment in 3X/4X, in particular via paypal
3 votes -
please provide a clearly accessible cancellation function
please provide a clearly visible cancellation function
3 votes -
Add users-Family Plan-Shared Plan
Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.
Each additional user would add $1-$2 each.
9 votes -
provide real refund, not a credit that will not be used if one has cancelled/downgraded.
give users their money back rather than keeping it.
5 votes -
Direcionamento.
Disponibilize nos sites de busca a página (HTTPS) para a inserção do código de alteração de senha.
1 vote -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
13 votes -
Share ProtonMail Plan for a family with multiple users
It would be nice to share my Proton Unlimited plan with my family.
Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.
It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…
9 votes -
refund
how can i use the credits in protonvpn to get a refund directly to my debit card
3 votes -
Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union
-- FR --
Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.
-- EN --
The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.Support a new invoice format, valid in the European…
4 votes -
Seperate ProtonMail & ProtonVPN usernames
PROTONMAIL PLUS USER
I can't believe I have to ask ProtonMail for this!
Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.
Instead of going in that direction, ProtonMail does the opposite, but far worse.
As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.
Issues:
1. If you use ProtonVPN, this means you are using ProtonMail too.
2. Imagine…33 votes -
Proton Plus upgrade tier
Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.
Thank you
8 votes
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