Accounts & payments

  1. do not use google recaptcha

    Seriously ... I HATE GOOGLE RECAPTCHA! Because I actively try to prevent Google tracking me (I've disabled practically every Google domain I can find using my /etc/hosts file), Google is not really aware I exist on the net. As a result, I HAD TO SOLVE TEN--count them--TEN DAMNED CHALLENGES to sign up for this site! (I'm given to understand the following things about ReCAPTCHA: 1) Google does not present as many challenges if it has seen your IP address often, which it won't for me because I actively block them; and 2) the ReCAPCHTA code sometimes presents challenge after challenge…

    1,057 votes
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    50 comments  ·  Accounts  ·  Flag idea as inappropriate…  ·  Admin →

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  2. change name

    We really need the ability to change our username! after purchasing proton vpn i realized anonymity is key and this is hard when user names are linked to other user names an option to change username would be excellent

    1 vote
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  3. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    43 votes
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  4. Cloud storage plans

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    1 vote
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  5. Ajouter Don anonyme par paypal, sans relier avec mon compte Protonmail

    Bonjour, premièrement, merci pour votre service protégeant notre confidentialité. Deuxièmement, je vous suggère d'accepter le don anonyme au lieu de faire la liaison entre mon compte ici avec mon compte bancaire. Parce que je veux vous supporter lorsque mon budget me permet de temps à l'autre mais je ne veux pas associer mon compte ProtonMail avec mon compte bancaire, il y a de plus en plus de tyrans dans le monde, aussi les gauchistes big tech....

    Merci

    1 vote
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  6. Adding XHV (The Haven Protocol) cryptocurrency as a payment method

    The Haven Protocol is a 100% privacy-focused cryptocurrency.

    Alongside it's private native token (XHV), the Haven Protocol have created the world's first private stablecoin, xUSD.

    On 12th April, 4 more 'xAssets' will be released: xEUR, xCNY, xGOLD and xSILVER.

    Switching from XHV to any of the listed xAssets is done within the unbroken privacy of your vault (wallet) and can be transacted between one another and elsewhere.

    This will allow privacy-focused crypto users to subscribe to/renew their Protonmail subscriptions in a variety of 100% private currencies.

    72 votes
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    7 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  7. One time payment Storage Upgrade

    One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)

    4 votes
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  8. Pricing on Basic Account

    The pricing structure has a GIANT $4/month while hidden underneath some where is that is the yearly price, so you have to pay one time a year at $48, well some small business people honestly cannot afford that right now, so when you want to upgrade you hit your customer with monthly payments are $5, totaling $74 a year. That is such a huge difference, I at one time truly liked you email but If you cannot allow me to pay $4 a month when on a monthly basis I will just have to not use your service. Outlook is…

    1 vote
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  9. Protonmail storage tiers

    I am a protonmail free user who would find more storage space very important but do not need/want all the additional benefits of protonmail plus (like multiple accounts etc). I was wondering if there could be such an option between the product tiers of protonmail free and protonmail plus, wherein users pay only for the extra storage they need.

    1 vote
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  10. Crypto payment method besides Bitcoin

    Bitcoin and ethereum have way too high of transaction fees for them to be a good method of payment. I ask that you accept a crypto currency that has cheaper transaction fees. My bitcoin transaction fee costed me ~$14. Litecoin, Monero, Binance Smart chain. Anything with reasonable transaction fees please.

    36 votes
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  11. A deferit option for late payments

    who know's, there might be an occasion where someone looses access to their accounts and their only method to regain access and secure them is through a Protonmail set-up, they likely would have set up a paid account, however under severe cyber attacks they may not be able to access there usual avenues to pay their arranged debts, therefore a deferit option provides not only the option to show goodwill that you are going to make the payment, but also a safety net and sometime to regain access and secure what needs to be.

    Thank you

    2 votes
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  12. Allow Tor account creation without personal information

    I tested this past weekend. A phone number is still required to create a new account over Tor. This is not sustainable. Proton must support new account creation over Tor without disclosing personal information.

    4 votes
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  13. New Payment Plan

    i'd suggest addding a single payment option to your upgrade plan options...as in a one time payment either without automatic renewal or having the option as opt-in instead of having upgraded users having auto-renewal enabled by defualt

    1 vote
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  14. Stellar Lumens (XLM) for alternate crypto payment

    can proton team consider crypto Stellar Lumens (XLM) for alternate payment subscription, our community prefer use stellar for crypto because its simple, fast and low-fee

    maybe your team can check it further. we hope this can be realize in near future

    1 vote
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  15. New Payment Turkey

    Current pricing for Turkey is equivalent to 430 units per year due to very expensive exchange rates. Can you apply a special pricing policy for Turkish lira or Turkey?

    2 votes
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  16. Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    4 votes
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  17. Add Litecoin Payment method

    You should add additional crypto payment methods for protonmail plus

    Example of coins which have a low fee and a good anonymity level:

    • Litecoin (litecoin.org)
    • Piratechain coin (pirate.black)
    1 vote
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  18. PayNearMe payment option

    Could you please add PayNearMe for your VPN/mail payment option?

    3 votes
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  19. Accept Bitcoin SV as payment option. Also consider building own services on this blockchain network.

    There is in my assessment overwhelming evidence to suggest that both in terms of closeness to the original whitepaper released by Satoshi Nakamoto, but also by verifiable functionality that Bitcoin Satoshi Vision (BSV) is in fact the genuine Bitcoin closest to that original vision. There is also, again I can only say in my assessment, serious merit to the claim that the main driver behind this project, Craig Wright, is indeed Satoshi Nakamoto and therefore the primary inventor of this technology. This would suggest that the developers of BTC are falsely attempting enrichment and credit for this invention because of…

    3 votes
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  20. Protonmail Vs Payment "PAYPAL" Registration

    Can I register PayPal using a protonmail account?

    During this time I used a Google account to register PayPal.

    Now there have been many websites and applications that offer ways to get paid via the internet / online and recommend withdrawal of funds using a PayPal account.

    At the moment I still get a little information about the flexibility of this Protonmail account for online payment registration (Paypal, Payeer, Uphold, and others).

    Please confirm about my question. Thank you

    1 vote
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