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How can we improve our accounts settings, payments or plans?

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121 results found

  1. Allow Purchasable Permanent Options

    I've brought this suggestion up before I knew about this feedback forum. I think allowing free users the ability to purchase permanent options such as additional storage at 1GB increments and additional calendars would be great for those looking to add more features without upgrading and potentially losing the "bonus" space when you downgrade.

    I am grateful that there was a recent upgrade from 1 calendar to 3 for free users, but I think an additional permanent purchase option would be helpful to both the customer and business sides of Proton.

    2 votes
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    1 comment  ·  Accounts  ·  Admin →
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  2. Add 3 additional custom domains for EACH family member on family plan

    The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.

    However, the big glaring omission is that the custom domains do not go up for family plans.

    Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...

    Each member should get an additional 3 custom domains options just like the primary account.

    All of the other metrics go up with a family plan except for the custom domains, so this…

    9 votes
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    0 comments  ·  Accounts  ·  Admin →
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  3. 1 custom domain for each member of family plan

    Hi Proton team,
    It you be really nice to have 1 custom domain enabled for each member of the family plan !
    Thank you,
    Florent

    16 votes
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    1 comment  ·  Plans  ·  Admin →
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  4. الدفع بواسطةمحفظةالبريد Mail Wallet Payment option

    يتم انشاء محفظةخاصةبلبريد الالكتروني وبموجبها يستطيع العظو ان يستقبل المدفوعات وكذالد يستطيع الدفع بموجب المحفظة

    0 votes
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    0 comments  ·  Payments  ·  Admin →
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  5. More free filters

    Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.

    123 votes
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    22 comments  ·  Plans  ·  Admin →
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  6. Pay monthly with Crypto for existing plans

    Add a crypto direct payment options and allow it of monthly payments and existing plans

    3 votes
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    0 comments  ·  Payments  ·  Admin →
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  7. 4 X Payement

    Offer payment in 3X/4X, in particular via paypal

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  8. Log in to User Voice with Proton Account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then…

    43 votes
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    4 comments  ·  Accounts  ·  Admin →
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  9. Large family plan

    Hi,

    I currently administer a domain for my extended family (50 members) and we are on the free services from google and have enjoyed their services for 15 years+.
    I would really like to switch to Proton, but find no plan that fits.
    I would love to see a plan for "Large Families", that could go up to 50 members and i believe it could still be done within the 3TB of space in the current family plan.
    If it could be done at the same price as well, it would be great, as USD19 per month is still quite…

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  10. Payment methods in Iran

    Please find an easy way to make payments in Iran

    3 votes
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    0 comments  ·  Payments  ·  Admin →
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  11. Purchase additional storage

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    93 votes
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    6 comments  ·  Plans  ·  Admin →
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  12. Military Veterans/Disabled Veterans Discount

    Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!

    3 votes
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    2 comments  ·  Plans  ·  Admin →
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  13. please provide a clearly accessible cancellation function

    please provide a clearly visible cancellation function

    2 votes
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    0 comments  ·  Payments  ·  Admin →
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  14. Direcionamento.

    Disponibilize nos sites de busca a página (HTTPS) para a inserção do código de alteração de senha.

    1 vote
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    0 comments  ·  Accounts  ·  Admin →
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  15. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    15 votes
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    2 comments  ·  Accounts  ·  Admin →
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  16. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    8 votes
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    0 comments  ·  Payments  ·  Admin →
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  17. Separate login option for vpn and mail ! not good for security

    It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

    23 votes
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  18. visionary lifetime after some years

    Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.

    Maybe Visionary plan can Evolve today.

    first visionary members are already lifetime visionary member.

    New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.

    So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.

    Proton grow Up this feature will have low effect on Proton economi.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  19. provide real refund, not a credit that will not be used if one has cancelled/downgraded.

    give users their money back rather than keeping it.

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  20. Switch from .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    20 votes
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    3 comments  ·  Accounts  ·  Admin →
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