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Accounts & payments

117 results found

  1. Proton Plus upgrade tier

    Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.

    Thank you

    14 votes
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    1 comment  ·  Plans  ·  Admin →
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  2. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    37 votes
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    1 comment  ·  Accounts  ·  Admin →
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  3. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    134 votes
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    20 comments  ·  Accounts  ·  Admin →
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  4. One time payment Storage Upgrade

    One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)

    10 votes
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    1 comment  ·  Plans  ·  Admin →
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  5. €1/$1 per month membership - provides 1 pm.me email address

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    715 votes
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    44 comments  ·  Plans  ·  Admin →
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  6. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    30 votes
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    3 comments  ·  Accounts  ·  Admin →
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  7. Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    12 votes
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    0 comments  ·  Plans  ·  Admin →
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  8. how can i merge my old free address with my plus account

    i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses

    5 votes
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    1 comment  ·  Accounts  ·  Admin →
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  9. Nano payment option

    Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!

    10,409 votes
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    312 comments  ·  Payments  ·  Admin →
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  10. Monero payment option

    I would love to be able to create a truly anonymous email account so I would like to be able to pay for premium accounts with Monero or Bitcoin.

    7,654 votes
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    316 comments  ·  Payments  ·  Admin →
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  11. personalized pricing plan

    An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
    I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.

    There is already the option to get more addresses or more domains, its only missing the option for less of those.

    8 votes
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    0 comments  ·  Plans  ·  Admin →
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  12. Duo Plan - 2 users too expensive

    1 user, 1 domain = 48€/year
    If you need 2 users, 1 domain = 150€/year
    Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

    Best regards

    268 votes
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    26 comments  ·  Plans  ·  Admin →
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  13. Exclusive ProtonVPN servers for Visionary Plans

    I think that ProtonVPN should offer exclusive servers for Visionary Plan users. I am a big advocate for everyone having access to a secure and private internet and communications, whether they can afford access or not. However, as a Visionary plan subscriber, I use Proton services for both personal use, as well as my business. Recent issues with ProtonVPN regarding with high loads for U.S. servers, due to people downloading video games, streaming netflix, etc., are very frustrating, especially when using the kill switch.

    Visionary plan subscribers should have access to servers that free and plus accounts should not have…

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  14. Shared inbox

    Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)

    1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared…

    481 votes
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    37 comments  ·  Accounts  ·  Admin →
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  15. Offer discounts for long-term commitments.

    I love protonmail but I am poor. $4.50/month is too much

    1 year premium is €40. Offer 2, 3, 5 year plans for more discount.

    I would buy five years upfront for $2/month

    17 votes
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    0 comments  ·  Plans  ·  Admin →
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  16. Vertcoin payment option

    Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!

    1,587 votes
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    38 comments  ·  Payments  ·  Admin →
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  17. Litecoin payment option

    Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.

    4,216 votes
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    147 comments  ·  Payments  ·  Admin →
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  18. Lightning Network Bitcoin payment option

    The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

    695 votes
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    52 comments  ·  Payments  ·  Admin →
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  19. Offer White labelling for Proton Mail

    I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com

    Or to quote one of your main competitors:

    "When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."

    37 votes
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    2 comments  ·  Accounts  ·  Admin →
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  20. Bitcoin Cash payment option

    Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.

    Kind regards.

    2,349 votes
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    236 comments  ·  Payments  ·  Admin →
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