General ideas
418 results found
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You’ll then be signed-out of all your apps and devices that use the same Proton Account.
Please make this more explicit and include this phrase in all the places it is applicable, e.g. prompts while changing password, and instruction pages for changing or resetting your password. The current language and instructions do not make this clear. This should be included on the instruction pages and in the prompts of each of the apps: Proton Calendar, Proton Drive, Proton Mail, Proton Pass, Proton VPN, Proton Wallet, and any future Proton apps. I should have seen this while changing my Proton Mail password but only see the phrase in this instruction page for Proton Pass (https://proton.me/support/pass-extra-password).
1 vote -
Proton Calendar unhelpful default view
When I launch Proton Calendar the default view around 3am who does that help? Nobody.
1 vote -
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Multiple CloudFlare websites block ProtonVPN
CloudFlare often treats ProtonVPN as a denial of service attack, blocking the user from accessing websites. Including homepages. Including support pages.
Yall need to contact CloudFlare and work out a better deal so that ordinary users stop getting blocked for low level technical reasons.
PSACard is one such website that blocks ProtonVPN users. There was a second website as well, but I'm finding too many bugs to keep track of them all.
1 vote -
Proton Mail keeps changing the favicon
Please stop dynamically changing the favicon every time the page loads. That's visually disorienting.
Either provide an option to disable that, or go ahead and disable that altogether.
1 vote -
Creating Proton account with both proton.me and protonmail.com domains using same Account username.
It would be great to be able to create email adresses using one account username like Microsoft gives an opportunity to new users to choose which domain they want to use.
User could create two adresses with same username (prefix) to manage different purposes.
Ok, Microsoft have bought Hotmail but that doesnt mean anything here, Proton could give us more freedom to customize our internet identity.
For example, user can create one email adress for private security and second one for public sharing (same username, same provider - Proton but different domains).1 vote -
Easier and faster login to different Proton accounts, and an expansion like Checker Plus for Gmail
Easier and faster login to different Proton accounts with an ONLY one click, as well as an expansion that notifies you of different Proton Mail accounts where you can see messages in a preview from each of your Proton Mail addresses with a simple click, something like what Checker Plus does for Gmail by Jason Savard
1 vote -
Proton Calendar data glitch
Proton Calendar has begun corrupting data. When creating all day events, it keeps forcibly extending one day events into two days.
Update: This glitch coincides with a general tendency for Proton Calendar to force events created late at night to veer into the event's following day.
Proton Calendar tries to be too smart, defaulting the start time of new events to the following current hour rounded up, the end time an hour after that, and 24 hours past that for all day events.
DON'T DO THAT.
Just default the start time and end time for all events to Noon -…
1 vote -
Bad Proton Drive integration with macOS startup items
I recently cleaned up a lot of junk startup entries deposited in my macOS startup items over the years, using
sfltool resetbtm. After running that macOS system command, then Proton Drive becomes corrupted and fails to re-register itself as a login item.By comparison, some other Proton platform applications such as Proton VPN work fine. So whatever code Proton Drive is trying to use to integrate with startup items is failing, and should probably be replaced with the equivalent logic from Proton VPN.
1 vote -
Bad placeholder image for Proton Mail
The placeholder image presented while Proton Mail loads, makes it appear like the inbox is teeming with very many email conversations, even when the inbox is empty. This happens with the Unread filter active, for example. When Proton Mail finally finishes loading, then it suddenly rips off the placeholder to reveal an empty inbox. I find this misleading, confusing, and visually jarring.
Please select a more neutral placeholder image, such as simply the Proton logo.
Google Chrome, macOS.
1 vote -
Stop resetting preferred Proton Mail view
Unlike Gmail, Proton Mail does a terrible job persisting preferences about the default view, specifically the preference to restrict results to Unread.
Every time I visit the website it forgets the preference.
Every time I hit the Proton Mail refresh button it forgets the preference.
Every time I relaunch the mobile app it forgets the preference.
Frankly this platform is beset by hundreds of simple UX screwups that management evidently cares not to fix. Don't use Proton use a competitor.
1 vote -
Proton Calendar: Time picker UI keeps forcing AM
On iOS, Proton Calendar's hour picker UI for events keeps automatically flipping the event to AM every time the hour "12" is selected. STOP DOING THAT. The vast majority of "12" events occur at noon not midnight.
At least present an option to select the default.
1 vote -
What is the correct sequence to log into the Proton apps?
I use Proton Mail, Pass, Cloud and VPN. My login requriements are slightly different depending on which Proton app I chose to log in first. Is there a recomment sequence for opening your Proton account?
What I find
Method A
1. Select Proton VPN from Taskbar than Quick Connect
2. Select Proton Pass and it opens without entering a passphrase.
3. Select Proton Mail from Proton Pass, site opens, credentials automatically loaded.
4. Select Proton Mail from the list of available Proton apps, mail opens, and Proton clover leaf reveals all Proton apps.From here if I choose to open…
1 vote -
Proton Pass broken on Reddit
Reddit.com is a popular social network whose credential fields fail to autofill properly with Proton Pass, particularly on some desktop browsers such as Google Chrome. For exampe, the username field fails to autocomplete on macOS.
1 vote -
Proton Mail: Show the unread count in brackets not the total message count
Proton Mail appears to show an unhelpful, distracting value in brackets. Unread messages occurring in an email conversation chain show "[T]" where T is the total email count. That's not a particularly helpful value. Intuitively, many users would assume such a number indicates the unread count. So the total makes it look like a storm of fresh, new emails have been queued.
Please update the formatting in the inbox list of conversations view to show the unread count not the total count.
1 vote -
Please provide MSI versions of Installers for Automated Deployments
The configuration management solution that I have available only supports MSI deployments, but the available Proton installers only come as .exe files.
Providing a standard MSI packaging format would help me tremendously. I know there is also the MSIX format, but I am not sure how well that would work with the Proton products because they also use sandboxing technology and could be a problem for things like Proton VPN. I am also not sure if I could use MSIX, but will verify that.
I know that I could wrap the .exe into an MSI file, but not being part…
1 vote -
Bad placeholder text for unread count
The placeholder text for Proton Mail unread count is not the best. It says "0" during the loading process. That's often inaccurate. Instead, it should hide the counter until the data has finished loading.
This applies to the iOS app. This applies when using the unread filter. It likely applies in other scenarios as well.
1 vote -
Unify/obfuscate account login error message.
Upon trying to log in to a Proton account, make sure to obfuscate incorrect login information. Currently, trying a correct email address and an incorrect password outputs the following error message.
"The password is not correct. Please try again with a different password."But instead it should be, no matter what instances:
"The and account or password is not correct."
Helps to obfuscate an existing Proton account holder. Showing either the account or password is not correct if login attemp fails.
(this was observed in ProtonPass)
1 vote -
"UNREAD" button in mail views for web version
I really like the one push button to view "unread" mails only in the "all mail" view on android. Would be nice if you could also implement that in the web version - in stead of the current drop down menu for that.
1 vote
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