72 results found

1. Proton Fotos

   Ich würde es sehr begrüssen, wenn es ein eigenes Programm nur für Fotos geben würde. Ich finde das „Fotos“ auf Proton Drive ist wirklich unnützbar. Es gibt nicht einmal eine Vorschau der Bilder. Wie soll man da noch seine Fotos finden? Zudem finde ich es schlecht, dass Proton Drive keine RAW-Bilder u.Ä. öffnen kann. Das dürfte bei „Proton Fotos“ nicht der Fall sein. Zur Zeit habe ich meine Bilder auf Apple Fotos. Dort ist es sehr praktisch, finde ich. Mit den Alben, dass man einfach Bildinformationen einsehen und die Bilder mit Schlagwörter und co. beschriften kann und dass man in der App die Bilder einfach bearbeiten kann. Aber ich mache mir Gedanken über die Privatsphäre von Apple. Ich habe nicht ganz erfreuliche Nachrichten gelesen. Bei Proton habe ich das Vertrauen. Wenn ihr ein „Proton Fotos App“ erstellt, würde ich viel von Apple Fotos „abschauen“. Zudem würdet ihr mit folgenden Features noch Pluspunkte bei Fotoliebhabern bei denen die Privatsphäre nicht egal ist: Bei den Fotos bearbeiten sollte man auf einen Klick die Metadaten entfernen können und die Bilder benutzerdefiniert komprimieren können. Für solche Funktionen habe ich noch kein Programm. Ich werde für meine Fotos bald eine andere Lösung für meine Fotos suchen. Ich hoffe ich kann bald mich freuen, dass ich meine Fotos endlich Sorgenlos aufbewahren kann. Auf einer Cloud, die Datenschutzsicher ist.

   Liebe Grüsse
   Mischa

   Ich würde es sehr begrüssen, wenn es ein eigenes Programm nur für Fotos geben würde. Ich finde das „Fotos“ auf Proton Drive ist wirklich unnützbar. Es gibt nicht einmal eine Vorschau der Bilder. Wie soll man da noch seine Fotos finden? Zudem finde ich es schlecht, dass Proton Drive keine RAW-Bilder u.Ä. öffnen kann. Das dürfte bei „Proton Fotos“ nicht der Fall sein. Zur Zeit habe ich meine Bilder auf Apple Fotos. Dort ist es sehr praktisch, finde ich. Mit den Alben, dass man einfach Bildinformationen einsehen und die Bilder mit Schlagwörter und co. beschriften kann und dass man in… more

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   1 comment  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks for raising an issue on UserVoice, as per the rules on the homepage:

   Please ensure that your request and description are in English, use a translation tool if necessary

   You are welcome to raise your request again in English if you want to.

   Thanks

2. I'm using a tracking protection app on my mobile. This one finds some tracking from Adobe in the protonmail app everyday.

   Can you verify Adobe tracking is effective or not ? It would be a bad news

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks for your post.

   UserVoice is a space where you can share, comment, and upvote ideas for new services, features, and check status updates. It is not a support forum.

   Please contact support if you have issues with products: https://proton.me/support/

3. I am unable to access your Help center Form to report a hacking issue. The form disappears right after it appears.

   I actually need Help Center assistance with a hacking issue, but each time I access your Help Center form it immediately disappears. Also, when I phoned your Geneva phone number. the woman I spoke with only speaks French and could not locate someone who speaks English. Please have someone phone me @ 973-790-1731, or send me an email @ barhalo8@protonmail.com.

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Sorry to hear this; you can email us directly at support@protonmail.zendesk.com

4. Proton Uservoice Interface

   Dear Proton, I hope you guys can change the Proton uservoice interface. This site has an outdated design. I love design on other Proton services, but not for this site.

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   1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks for your request. UserVoice is a third-party service and, as such, this is not possible.

5. Add a check for updates button in desktop apps

   As it is right now, you have no way of knowing if the app is checking for updates or not.

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   2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   The apps are always automatically checking for and updating themselves (on Windows & macOS) -- if unsure you can always reinstall the app and compare version numbers before and after, however you will receive app updates regularly across all of our apps by default.

6. Fix Proton VPN!

   Proton VPN has consistently been down on my phone, my friends phone, my family's phone. Because Proton doesn't have a forum (that I'm aware of), I'm posting this here. I've emailed Proton and they do nothing. They Just send me troubleshooting tips. I can't connect to the VPN, if I log out I can't log back in, and I honestly can't use this VPN anymore if this is how it is. Dear Proton. Stop making AI chatbots (which no one asked for, by the way) and IMPROVE what you already have! Thank you! If anyone else is experiencing this, I hope you will vote that Proton should improve the VPN

   Proton VPN has consistently been down on my phone, my friends phone, my family's phone. Because Proton doesn't have a forum (that I'm aware of), I'm posting this here. I've emailed Proton and they do nothing. They Just send me troubleshooting tips. I can't connect to the VPN, if I log out I can't log back in, and I honestly can't use this VPN anymore if this is how it is. Dear Proton. Stop making AI chatbots (which no one asked for, by the way) and IMPROVE what you already have! Thank you! If anyone else is experiencing this, I… more

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   1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   We're sorry to hear you're having issues with Proton VPN. Support, which it looks like you've contacted, is the best place to ask. I'll include the link again in case.

   https://proton.me/support/

   As per the front page of this UserVoice instance:

   Please make requests specific and actionable, generic "improve" or "make x better" posts will be removed

7. Allow proton meet to connect with zoom/google meet users

   When using proton meet, allow the app to connect with zoom/google meet and vice versa. This would allow interoperability with these users.

   5 votes

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   0 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Apologies but this level of interoperability would require compromising on encryption and is therefore not possible.

8. Allow proton meet to connect with zoom/google meet users

   When using proton meet, allow the app to connect with zoom/google meet and vice versa. This would allow interoperability with these users.

   5 votes

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   0 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Apologies but this level of interoperability would require compromising on encryption and is therefore not possible.

   
   

   Please raise ideas once.

9. Better signatures

   The current signature feature in Proton Mail is insufficient for business applications.

   In addition to long requested features such as support for multiple signatures, or being able to switch between HTML and Plain signatures on different platforms, other features such as, but not limited to, the following would make Proton Mail a realistic option for larger businesses:

   • reply signature option (to avoid spamming a big signature block for every single reply in a thread),
   • authenticating signatures (signatures with some kind of validation token; unclear on how to implement),
   • a signature catalogue (browse multiple signatures and set for which address they apply as default for regular messages and which ones apply for replies), or
   • a signature composing tool (mostly for HTML signatures, would be nice if selectable [and modifiable] blocs were offered which include things like privacy notice language, unsubscribing instructions, holiday notice, etc.; this could be a business account feature exclusive)

   The current signature feature in Proton Mail is insufficient for business applications.

   In addition to long requested features such as support for multiple signatures, or being able to switch between HTML and Plain signatures on different platforms, other features such as, but not limited to, the following would make Proton Mail a realistic option for larger businesses:

   • reply signature option (to avoid spamming a big signature block for every single reply in a thread),
   • authenticating signatures (signatures with some kind of validation token; unclear on how to implement),
   • a signature catalogue (browse multiple signatures and set for which address they… more
   9 votes

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page, please stick to 1 idea per post for voting and discussion.

10. Proposal to build supporting infrastructure and unions for citizen involvement in privacy and security related politics

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can more effectively influence the democratic machinery. A lot of people are only involved in democratic process when it is time to vote. I have slowly learned that we have much more individual power than that.

    I believe that we need better educational tools to help people realize how this kind of individual democratic power actually works, and how to use it. We also need better tools to assist in coordinating our energy for the most important fights. Actually, a platform like this one, where users can choose a topic and submit proposals for what would be important, and then vote on the most important submissions, would be great.
    The impact of this effort could then be amplified by combing it with collaborative and community inclusive projects, moderated and lead by experts in the field, to gather information, and create more easily consumed knowledge with regards to these most influential proposals, informing on what a proposal with regards to background, stakeholders, impact on society on on different levels, while focusing on democratic health and individual rights. The idea of having readily available and easily consumable high quality materials available for the mechanics behind the process of decitionmaking feels like a high value proposal to me. Especially if it is based on open-information and open moderation with an open review kind of approach, where individual review or ratings are made by researchers and other equally competent people.

    Making a EU wide union with EDRi and others, who has the same agenda, would be great.

    My proposal is basically to support or create a better infrastructure for community involvement in politics, mixed with a community driven but expert moderated platform for education and for aggregating the best value per effort strategies for action.

    I would start on the topic of privacy and security as is relevant for Proton platform with acute attempts in EU to undermine the platforms foundation, which would have consequences for its global userbase.

    The big example right now, is the EU proposal ”retention of data by service providers for criminal proceedings”, for which, I believe, the deadline is on the 12th of September 2025.

    Exsisting ideas to support with regards to this example:

    EDRi's guide to answering the EU questionaire.
    https://edri.org/our-work/public-consultation-on-retention-of-data-by-service-providers-for-criminal-proceedings-answering-guide-for-civil-society-organisations-and-individuals/

    Tools for identifying relevant politicians with the power to influence the current proposal, such as the following:
    fightchatcontrol.eu

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can more effectively influence… more

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    While your request is likely something that would be of great use in the fight for privacy, it is out of scope for this forum.

11. Support users with knowledge for effectively fighting anti privacy and security regulations to protect these features for Proton users and o

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can moat effectively influence the democratic machinery. A lot of people are only involved in democratic process when it is time to vote. I have slowly learned that we have much more power than that when we just realize it and coordinate our efforts.

    I believe that we need better education tools to help people realize how this kind of individual democratic power actually works, and how to use it. We also need better tools to assist in coordinating our energy for the most important fights. Actually, a platform like this one, where users can choose a topic and submit proposals for what would be important, and then vote on the most important submissions, would be great.
    The impact of this effort could then be amplified by combing it with collaborative and community inclusive projects, moderated and lead by experts in the field, to gather information, and create more easily consumed knowledge with regards to these most influential proposals, informing on what a proposal with regards to background, stakeholders, impact on society on on different levels, while focusing on democratic health and individual rights. The idea of having readily available and easily consumable high quality materials available for the mechanics behind the process of decitionmaking feels like a high value proposal to me. Especially if it is based on open-information and open moderation with an open review kind of approach, where individual review or ratings are made by researchers and other equally competent people.

    Making a EU wide union with EDRi and others, who has the same agenda, would be great.

    My proposal is basically to support or create a better infrastructure for community involvement in politics, mixed with a community driven but expert moderated platform for education and for aggregating the best value per effort strategies for action.

    I would start on the topic of privacy and security as is relevant for Proton platform with acute attempts in EU to undermine the platforms foundation, which would have consequences for its global userbase.

    The big example right now, is the EU proposal ”retention of data by service providers for criminal proceedings”, for which, I believe, the deadline is on the 12th of September 2025.

    Exsisting ideas to support with regards to this example:

    EDRi's guide to answering the EU questionaire.
    https://edri.org/our-work/public-consultation-on-retention-of-data-by-service-providers-for-criminal-proceedings-answering-guide-for-civil-society-organisations-and-individuals/

    Tools for identifying relevant politicians with the power to influence the current proposal, such as the following:
    fightchatcontrol.eu

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can moat effectively influence… more

    3 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Your passion for this is recognised and appreciated, but please use UserVoice for functionality and/or feature requests relating to Proton products.

12. Focus on functionality and feature parity on existing products

    Proton should really focus on building with feature parity in mind. Most of their products work differently depending on the OS and that's not a good experience. Plenty of people use different OS (for example both Windows and Mac computers, the wife with Android, the husband with iPhone and the tech kid on Linux.

    STOP overmoderating, STOP spreading thin your resources and FOCUS.

    15 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks for posting an idea on Uservoice, as per the asks on the front page:

    
    

    Please make requests specific and actionable, generic "improve" or "make x better" posts will be removed.

    
    

    Different teams at Proton work on different products. There are still people working on improving Mail, Drive, Docs etc.

13. عمرو النقيب للزجاج البيركس الحراري

    بيع منتجات ان لاين

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    As per the rules on the front page, please raise requests in English.

    
    

    Feel free to re-raise your idea in English; use a translator if necessary. Please use the search functionality to see if it has already been raised before doing so.

14. A final note on user neglect - Goodbye (also unlimited disposable aliases)

    A final note on user neglect - Goodbye (also unlimited disposable aliases)
    (and also how to lose privacy conscious customers)

    This is the end of UserVoice for me, and I have no intention to continue posting without change.

    I’m a Visionary who’s used Proton for ages. But I can’t anymore.

    As many of you know, I have been attempting to highlight systemic issues with community engagement and transparency on this platform and others. My recent comprehensive post on "User Neglect" was officially

    DECLINED❌

    with a dismissive statement from a Proton Admin:

    "Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products."

    This response is a clear confirmation of my thesis. This platform is not a place for genuine critical feedback or accountability. It is a one-way suggestion box, curated by Proton for its own internal purposes.

    Through my research, I have discovered a pattern of behavior that shows this has been the case since the platform's inception. Proton Admins have been posting their own ideas on this platform for years, often leaving them to sit for years before being marked
    STARTED or COMPLETED✅. This suggests that UserVoice has been, and continues to be, more of an internal road-mapping tool than a true channel for two-way communication.

    This conclusion is further supported by the bizarre inconsistency in moderation, where a profane post can remain untouched while a detailed, evidence-based critique is immediately shut down. The problem extends beyond this platform, as I've found evidence of Proton moderators on Reddit issuing outright permanent bans (see here: https://www.reddit.com/r/addy_io/comments/1lhpmck/comment/mz6mlbt/)

    and removing content, directly contradicting public statements that they "don’t remove negative content" (a claim contradicted by this thread: https://www.reddit.com/r/ProtonMail/comments/1lct606/comment/my3dy8e/).

    Because this platform is not a viable channel for the kind of important discussion that needs to happen, this will be my final post here. I will continue my advocacy on platforms where my voice cannot be censored. I invite you to read my full report, with all of the evidence I have collected, and join the conversation there.

    Also, since this is my final post, I am sneaking something in: Can we please get unlimited disposable email aliases?

    Back to it, you might like to read the full report and join the conversation:

    My Full Report: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    Proton Internal UserVoice posts: https://protonmail.uservoice.com/users/65801207-proton?filter=my_open_feedback&page=2

    Thank you to those who have supported this effort. It’s time for change, and that change will happen elsewhere.

    Proton, I will consider coming back if things change. I want to support you, and I don’t want to support Big Tech. Know that before declining this post, I can help you out. Please.

    I hope that if this is declined, it's done with the empathy and care I believe a human-first company should show, not “Thank you, UserVoice is for feature requests”.

    But for now, this is the end of the road for me.

    Goodbye.

    SONG
    One day...
    Someone wearing a purple shirt.
    They don't know.
    What they're about to do.

    They open their P laptop.
    Click the UV icon.
    It jumps slightly.

    A notification.
    "Request for better standards."
    He clicks it.

    The person on the other side of the world is sleeping. His phone buzzes slightly.

    Back in Geneva, he reads. He finds no escape to the arguments.

    So he does the unthinkable.
    Breaks the laws.
    Gives six out of five stars.

    He moves his cursor shakingly to a button.
    And he clicks.

    All of the 2000 people around the world who clicked [Vote] are buzzed, whether in meetings, stay at home mums or schoolchildren.

    [STARTED]

    [STARTED]

    [STARTED]

    A final note on user neglect - Goodbye (also unlimited disposable aliases)
    (and also how to lose privacy conscious customers)

    This is the end of UserVoice for me, and I have no intention to continue posting without change.

    I’m a Visionary who’s used Proton for ages. But I can’t anymore.

    As many of you know, I have been attempting to highlight systemic issues with community engagement and transparency on this platform and others. My recent comprehensive post on "User Neglect" was officially

    DECLINED❌

    with a dismissive statement from a Proton Admin:

    "Uservoice is for raising feature requests; please focus on… more

    2 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products.

15. Proton Authenticator - Provide it's own section on this site, like the other proton apps

    The other proton apps have there own section for ideas and such. Why not implement the same for Proton Authenticator?

    3 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Authenticator is under Authenticator & Pass. Please raise anything for Authenticator there.

16. Proton Authenticator - Provide it's own section on this site, like the other proton apps

    The other proton apps have there own section for ideas and such. Why not implement the same for Proton Authenticator?

    3 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Authenticator is under Authenticator & Pass. Please raise anything for Authenticator there.

17. It's time for change. Is Proton listening?

    Quick look.

    As a long-time Proton user, I'm concerned by systemic "UserNeglect" and transparency issues. UserVoice ideas, like staying AI-free (425 votes), were [DECLINED ❌] just before Proton launched its Lumo AI tool. A Proton Admin on Reddit even contradicted Lumo's logging claims, and the official website still hasn't been corrected, showing a severe lack of follow-through. More issues like spam on the forums, unclosed completed ideas, and responses that never come make this an unignorable issue.

    My detailed UserVoice post on these issues gets minimal attention, and my Reddit post is stuck awaiting mod approval – ironically highlighting the very gatekeeping I'm exposing. I'm a loyal user, not a hater, and this needs discussion.

    See my full report & join the discussion:

    My Main UserVoice Post: https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/50209908-uservoice-negletion-the-silenced-voice-of-the-pro

    My Reddit Post (awaiting approval): https://www.reddit.com/r/ProtonMail/comments/1m756fx/comment/n4our1i/?context=3

    Let's push for better transparency and accountability. It's time for change.

    Quick look.

    As a long-time Proton user, I'm concerned by systemic "UserNeglect" and transparency issues. UserVoice ideas, like staying AI-free (425 votes), were [DECLINED ❌] just before Proton launched its Lumo AI tool. A Proton Admin on Reddit even contradicted Lumo's logging claims, and the official website still hasn't been corrected, showing a severe lack of follow-through. More issues like spam on the forums, unclosed completed ideas, and responses that never come make this an unignorable issue.

    My detailed UserVoice post on these issues gets minimal attention, and my Reddit post is stuck awaiting mod approval – ironically highlighting the… more

    5 votes

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    1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Uservoice is for features and functionality of products. Please use it for this.

18. Proton UserVoice 404 upon idea submission

    Proton UserVoice initially rendered a 404 error page, instead of my idea, upon selecting the Post idea button.

    Using ProtonVPN, in case that matters.

    3 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks, we will investigate this when talking to UserVoice, but the best place to direct your query would be to them, as we do not own UserVoice.

19. Request for better UserVoice standards for posters and moderators

    NOTE: I want to make it clear that I will give credit where credit is due, for example seeing examples of truly excellent engagement, such as the detailed explanation for the 'Metadata encryption' idea, which was transparent and thoughtful. I also had a fantastic experience with Proton Docs (Drive) customer service, who the agent (who I will not name for PRIVACY) did a great job of assisting me. This shows Proton can communicate effectively.

    ⚠️ Minimal version
    To see the formatted version with images and the full version, please click here to open Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    TL;DR: Proton's UserVoice platform faces significant management challenges. My detailed post critiquing it was [DECLINED ❌] with the ironic "Please use UserVoice for feature requests" response, mirroring a pattern of high-voted ideas being [DECLINED ❌] with generic replies, often after years of waiting. This limited engagement with feedback, coupled with unmoderated spam and neglected [🟠 PLANNED] features, is impacting user trust and appears inconsistent with Proton's stated commitment to its community.

    ⚠️ IMPORTANT UPDATE: July 17, 2025
    The issues outlined below have not only persisted but have escalated dramatically, revealing a pattern of moderation that limits engagement with user feedback and appears inconsistent with UserVoice's stated purpose.

    This very post, intended to highlight UserVoice neglect, was [❌ DECLINED] by a Proton Admin with the response: "Please use Uservoice to raise feature requests." This ironic and dismissive reply perfectly encapsulates the core problem: a challenge in engaging with feedback about the platform itself.

    A relentless wave of [❌ DECLINED] ideas today:
    Multiple highly-voted ideas have been declined with generic, unhelpful, or circular responses. Examples include:

    ❌ [DECLINED] "Need More Products For Ecosystem” (53 votes)
    (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48735578-need-more-products-for-ecosystem)
    Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions."

    ❌ [DECLINED] "Focus on existing products" (146 votes)
    (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48603929-focus-on-existing-products)
    Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions." (again)

    ❌ [DECLINED] "Proton, buy Threema" (264 votes)
    (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48246425-proton-buy-threema)
    Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions." (again)
    Note: No, I don't expect aquisations every single day. However, at least some acknowledgement as to why would be helpful.

    ❌ [DECLINED] "Proton Mail on iOS Apple Mail app" (80 votes)
    (https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/32785735-proton-mail-on-ios-apple-mail-app)
    DECLINED after 7 years of waiting, with no reason why.

    ❌ [DECLINED] "USERVOICE NEGLETION" (3 votes)
    (MY OWN POST, that speaks up) (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/50199909-uservoice-negletion)
    DECLINED after 3 hours.

    Decline vs Accept:
    While comprehensive, constructive feedback (like this post) is declined, a highly critical post titled "Stop being a greedy subscription-pushing enterprise" (99 votes - https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/49048040-stop-being-a-greedy-subscription-pushing-enterpris) remains [OPEN 🟢] on the front page. I do not know this comes about. This suggests a varied approach to moderation that appears to limit engagement with direct critiques of platform management while allowing other feedback.

    Continued Neglect of [🟠PLANNED] items:
    The "iPad iOS Version" idea (138 votes - https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/11555208-ipad-ios-version-rather-than-stretched-iphone-vers), marked [🟠PLANNED] in 2016, remains unfulfilled and un-updated after 9 years.
    (By the way, an iPad version is still strangely non-existent, the new Proton Mail iOS app might fix this, but so far there's been no updates.)

    Technical Issues:
    The platform itself displays technical errors (e.g., CORS policy blocking images from S3), adding to the sense of disrepair. (Hint, for devtools, press F12 or ⌥+⌘+I)

    This pattern of behavior suggests a need for improved management of community voice, to ensure UserVoice functions as a tool for engagement rather than perceived silencing.
    I urge for change.

    IMAGES
    Images are available on Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    NOTE: I want to make it clear that I will give credit where credit is due, for example seeing examples of truly excellent engagement, such as the detailed explanation for the 'Metadata encryption' idea, which was transparent and thoughtful. I also had a fantastic experience with Proton Docs (Drive) customer service, who the agent (who I will not name for PRIVACY) did a great job of assisting me. This shows Proton can communicate effectively.

    ⚠️ Minimal version
    To see the formatted version with images and the full version, please click here to open Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    TL;DR: Proton's UserVoice platform… more

    8 votes

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    12 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products.

20. Proton AG might want to step up, and buy the Top Level Domain '.Proton'

    Proton AG might want to step up, and buy the Top Level Domain '.Proton'

    It adds prestige and credibility to the brand.

    Examples: JohnDoe@mail.proton, VPN.proton, Drive.proton, etc...

    It's much nicer than 'proton.me'.

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    .proton doesn't exist as a TLD: https://en.wikipedia.org/wiki/List_of_Internet_top-level_domains