Accounts & payments
135 results found
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Add support for Zcash payments
Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.
Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.
3 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
1 vote -
Temporarily disable/deactivate account
I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.
3 votes -
Disable login for aliases
Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.
3 votes -
Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
3 votes -
Allow security key 2FA without setting up OTP 2FA
I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.
4 votes -
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.
3 votes -
Setting up access for addresses that are in the main Proton family account
Hello, everyone! I bought a proton family, it would be great if I could configure access settings for the email addresses in my account, such as whether or not I need a VPN disk size etc.
Now it looks like this, either all addresses that are in the main admin account have the same access level and the same password, or I have to create a separate account and configure it separately, which for example if you use your own domain name tied to Proton - not very convenient, because it can be tied to only one account.
It would…
1 vote -
Subscription moving to main account or accounts merging
I've paid ProtonVPN subscription with the newly created account but now I want to buy ProtonMail subscription and attach/merge ProtonVPN to that general account. So I can't merge two accounts and it's horrible. In total, I should wait for ProtonVPN to end and buy it from the main Proton account...
3 votes -
domains
Family Plan should have 5 domains instead of 3.
2 votes -
Add Option to buy once
I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.
4 votes -
Billing Role
Proton have member and admin roles but it does not have a billing role.
I'm proposing the creation of the billing role giving permission to:
- Manage payment media (ex: add/replace credit card)
- See and download bills
Nice to have: Option to send by email bills directly to billing contacts
Why?
Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.6 votes -
I would very much like to have My preferred icon rather than mere initials on My account.
All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.
7 votes -
Allow 2F Security Keys for Password Reset and Account Recovery
One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…
1 vote -
Template account for business
Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.
These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.
When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.
3 votes -
Delete account keys
Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.
3 votes -
Change account password every 90 days
Can we get the option of changing the password of our Proton account every 90 days?
This can be an extra check box in the "change password" settings.6 votes -
To be able to have a +1 account.
Not everyone needs to add 5 people to an account but would like to save money when adding 1 additional. For example I believe it is important to share my password keeper with my wife. Love the service but also would love to have some flexibility in the plans. THX.
10 votes -
Allow paying a fixed amount of money to prevent account deletion
I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.
Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…
3 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.6 votes
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