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How can we improve our accounts settings, payments or plans?

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135 results found

  1. Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.

    Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.

    3 votes
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    1 comment  ·  Accounts  ·  Admin →
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  2. Proton unlimited trial

    Proton unlimited trial

    4 votes
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    1 comment  ·  Payments  ·  Admin →
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  3. domains

    Family Plan should have 5 domains instead of 3.

    2 votes
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    1 comment  ·  Plans  ·  Admin →
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  4. Add Option to buy once

    I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  5. Family Plan for Mail and VPN with Parental Control

    As everyone is already asking for a Family plan I don't have to repeat this. I would be up for a Familyplan including VPN and then add a Parental Control function. Changes needed:
    - Family plan for up to 6 Persons 2 of those are "Grown Ups" and 4 are Child-Accounts
    - VPN Client that can be forced and not turned off for the Child-Accounts
    - Family filter or at least Surf-report for Parents of the Child VPN Access
    - Family Filter or Report for Child Mail Accounts

    I really like Proton and its Plans and think this would be…

    70 votes
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    5 comments  ·  Plans  ·  Admin →
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  6. Billing Role

    Proton have member and admin roles but it does not have a billing role.

    I'm proposing the creation of the billing role giving permission to:

    1. Manage payment media (ex: add/replace credit card)
    2. See and download bills

    Nice to have: Option to send by email bills directly to billing contacts

    Why?
    Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.

    6 votes
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    0 comments  ·  Payments  ·  Admin →
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  7. Change account password every 90 days

    Can we get the option of changing the password of our Proton account every 90 days?
    This can be an extra check box in the "change password" settings.

    6 votes
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    0 comments  ·  Accounts  ·  Admin →
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  8. Unlicenced Admin Account

    Best practice is to have a separated dedicated unlicensed Admin account.
    I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.

    6 votes
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    0 comments  ·  Accounts  ·  Admin →
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  9. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    104 votes
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    4 comments  ·  Accounts  ·  Admin →
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  10. Tether Payments

    Payment method with TRC-20 Tether

    6 votes
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    0 comments  ·  Payments  ·  Admin →
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  11. Check when older addresses were last used (+3m, +6m, +2yrs, etc.)

    I would like to know at any given time when older addresses I have were last used (without having to manually log this info).

    This would be very helpful so that I can delete addresses that seem to have no further usefulness and then I have more freedom to create other addresses.

    What do you think?

    6 votes
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    0 comments  ·  Accounts  ·  Admin →
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  12. Account lockout option

    If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
    In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)

    5 votes
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    0 comments  ·  Accounts  ·  Admin →
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  13. Change credit card to crypto

    I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private

    1 vote
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    0 comments  ·  Payments  ·  Admin →
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  14. Temporarily disable/deactivate account

    I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.

    3 votes
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    0 comments  ·  Accounts  ·  Admin →
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  15. Disable login for aliases

    Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.

    3 votes
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  16. Reduce the power of family plan admin

    If the access of the admin account of a proton family group is known to the attacker he could switch all email adresses to himself and abuse them. Try to login to amazon accounts or similar and resets passwords there too. The feature to control all emails in the group is to dangerous. Could you please optionally remove this.

    7 votes
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    1 comment  ·  Accounts  ·  Admin →
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  17. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  18. Setting up access for addresses that are in the main Proton family account

    Hello, everyone! I bought a proton family, it would be great if I could configure access settings for the email addresses in my account, such as whether or not I need a VPN disk size etc.

    Now it looks like this, either all addresses that are in the main admin account have the same access level and the same password, or I have to create a separate account and configure it separately, which for example if you use your own domain name tied to Proton - not very convenient, because it can be tied to only one account.

    It would…

    1 vote
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    0 comments  ·  Accounts  ·  Admin →
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  19. Subscription moving to main account or accounts merging

    I've paid ProtonVPN subscription with the newly created account but now I want to buy ProtonMail subscription and attach/merge ProtonVPN to that general account. So I can't merge two accounts and it's horrible. In total, I should wait for ProtonVPN to end and buy it from the main Proton account...

    3 votes
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  20. Allow 2F Security Keys for Password Reset and Account Recovery

    One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…

    1 vote
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