.heic
Hi,
I hope you are having a blessed day. Recently ran into a conversion issue for heic. I know a lot of customers use iphone's and based on the transfer of pictures it would be amazing if you added support to preview heic within your own amazing email product. This would save a lot of time (maybe even the ability to convert to jpeg when it notices a attachment).

-
Dennis commented
Not only for iOS, also for the Android app please!
-
RobC commented
I am not even able to upload heic files to the drive. Yes, please support.
-
Drax commented
Its very important for ios users! Is there a plan of when to expect it?
-
Mythical Crayon commented
would also love to see HEIC previews in Proton Mail!!!
-
s commented
-
Dianara commented
bumping this because I want to be able to view my heic photos on proton drive as most of my photos are taken on an iphone! please add this functionality.
-
GreyAlive commented
Just moved over 1000 photos from google to proton drive....and no preview available.
It's a pity, please support .heic preview cause it's a widely adopted format -
SeaMD commented
HEIC is the default for iOS photos. This is a critical need for usability whether as the primary user or sharing files/photos with friends and family.
-
Jan commented
Couldn't agree more with the remark from Brian. Want to make the switch, but really need this (support HEIC format in Proton Drive -> Photos. Thanks!
-
Kai commented
Even in 2024, We're still in dire need for this and its driving me insane!
-
Frank PÉTANQUE commented
Que ce codec qui existe depuis quelques années déjà ne soit pas disponible est incompréhensible ! D'autant plus qu'il permet d'économiser beaucoup d'espace disque par vidéo comparé aux X264, MKV ou AVI. Ce qui me semble crucial pour un abonnement drive. Corrigez cela au plus vite svp !
-
David commented
It would be great to have the possibility to change the Proton drive Photo upload function.
Using an iPhone i have trouble with .heic uploaded to drive and using it e.g on a windows client system.
Please give me a Option like on Dropbox to auto convert heic to jpg.Also there should be a second option to only upload new photos not the whole library other wise it starts uploading 20k images once I change my phone.
-
Brian commented
Proton, Thank you for giving us the iOS App but really could use support for .HEIC and other Apple formats. Without this support to be viewed on the web browser or in the app this all becomes very UN-usable. I would rather support Proton vs Google or Microsoft!
-
Brian commented
Proton, Thank you for giving us the iOS App but really could use support for .HEIC and other Apple formats. Without this support to be viewed on the web browser or in the app this all becomes very UN-usable. I would rather support Proton vs Google or Microsoft!
-
Taeko commented
When uploading pictures from iOS to proton drive it’s uploading the HEIC file. When I want to share images in full quality over my drive instead of a messaging service they also receive the HEIC format.
Since a lot of my friends use android it’s very complicated for them to use or impossible. It would be nice to have the option to convert them if possible for easier sharing.
-
Stefan Kecskes commented
I mostly use Drive to back up my pictures and videos from mobiles and cameras. Without the support for heic and hevc, I can only see an empty box, which makes the Drive quite unusable. The same is the situation with MP4 videos.
-
Enri commented
Photos and videos taken with a phone (Samsung) in the more modern HEIC format (rather than JPG), as well as videos in HEVC (rather than AVC), cannot be played on Proton Drive web and Proton Drive Android.
They only ever play in the Photos section when photos and videos are automatically backed up (Andorid).
Thank you.
-
Ron commented
Please vote for the Proton Photos suggestion which has more traction that just HEIC support.
https://protonmail.uservoice.com/forums/932839-proton-drive/suggestions/45569155-proton-photos
This is needed to use Proton Drive for photo backup from iPhone.
-
ojris commented
if this is not possible let us know then we don't to waiste any votes on it
-
H.P. L. commented
This is very much needed!