Accounts & payments

  1. more free filters

    Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.

    67 votes
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  2. Enable Protonmail Plus users to delete disabled addresses

    Creating a new address under the Protonmail Account should not be permanent. Needs change over time. Higher subscription levels appear to have the capability to delete disabled addresses provided there are no emails for it. As a Plus user, it appears that any address I create is permanent and can only be disabled but not deleted. If I created an email address for a temporary purpose, but now would like the slot back for a new address (only 5 for base Plus subscription), it is not possible. That address forever takes one of my 5 address slots whether I enable…

    811 votes
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  3. Some free features for Ukrainians

    Right now, war between Russia and Ukraine is happening. Ukrainians should use secure mail services. Why don't make some services free for Ukrainians? I think "Plus" plan will be good

    14 votes
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  4. Multiple Two Factor Methods

    It would be great to have backups for multi-factor methods like YubiKeys or TOTP. This is offered in other services like Tutanota.

    4 votes
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  5. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    77 votes
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  6. Cloud storage plans

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    2 votes
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  7. How can we contact SBCGlobal email customer service by phone?

    While accessing your SBCglobal email account, you might face a few issues. If you want to fix it then you can contact the support team of SBCGlobal email. The users can directly contact to speak to a live person at Sbcglobal customer service phone number to simplify their doubts. You can also talk live to the support team of the SBCGlobal email customer service.
    https://www.emailsupport-contact.net/

    1 vote
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  8. A €1/$1 per month membership that would just give one pm.me email address.

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    680 votes
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  9. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    12 votes
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  10. Recevoir un mail avant prélèvement bancaire / Receive an email before direct debit

    Cela serait bien d'envoyer un mail automatique quelques jours avant d'effectuer le prélèvement bancaire annuel ;-)
    It would be nice to send an automatic email a few days before making the annual bank debit ;-)
    Merci / Thanks

    1 vote
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  11. do not use google recaptcha

    Seriously ... I HATE GOOGLE RECAPTCHA! Because I actively try to prevent Google tracking me (I've disabled practically every Google domain I can find using my /etc/hosts file), Google is not really aware I exist on the net. As a result, I HAD TO SOLVE TEN--count them--TEN DAMNED CHALLENGES to sign up for this site! (I'm given to understand the following things about ReCAPTCHA: 1) Google does not present as many challenges if it has seen your IP address often, which it won't for me because I actively block them; and 2) the ReCAPCHTA code sometimes presents challenge after challenge…

    1,062 votes
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  12. change name

    We really need the ability to change our username! after purchasing proton vpn i realized anonymity is key and this is hard when user names are linked to other user names an option to change username would be excellent

    1 vote
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  13. Proton Plus upgrade tier

    Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.

    Thank you

    3 votes
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  14. Ajouter Don anonyme par paypal, sans relier avec mon compte Protonmail

    Bonjour, premièrement, merci pour votre service protégeant notre confidentialité. Deuxièmement, je vous suggère d'accepter le don anonyme au lieu de faire la liaison entre mon compte ici avec mon compte bancaire. Parce que je veux vous supporter lorsque mon budget me permet de temps à l'autre mais je ne veux pas associer mon compte ProtonMail avec mon compte bancaire, il y a de plus en plus de tyrans dans le monde, aussi les gauchistes big tech....

    Merci

    1 vote
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  15. Adding XHV (The Haven Protocol) cryptocurrency as a payment method

    The Haven Protocol is a 100% privacy-focused cryptocurrency.

    Alongside it's private native token (XHV), the Haven Protocol have created the world's first private stablecoin, xUSD.

    On 12th April, 4 more 'xAssets' will be released: xEUR, xCNY, xGOLD and xSILVER.

    Switching from XHV to any of the listed xAssets is done within the unbroken privacy of your vault (wallet) and can be transacted between one another and elsewhere.

    This will allow privacy-focused crypto users to subscribe to/renew their Protonmail subscriptions in a variety of 100% private currencies.

    72 votes
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    7 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  16. One time payment Storage Upgrade

    One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)

    4 votes
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  17. Pricing on Basic Account

    The pricing structure has a GIANT $4/month while hidden underneath some where is that is the yearly price, so you have to pay one time a year at $48, well some small business people honestly cannot afford that right now, so when you want to upgrade you hit your customer with monthly payments are $5, totaling $74 a year. That is such a huge difference, I at one time truly liked you email but If you cannot allow me to pay $4 a month when on a monthly basis I will just have to not use your service. Outlook is…

    1 vote
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  18. Protonmail storage tiers

    I am a protonmail free user who would find more storage space very important but do not need/want all the additional benefits of protonmail plus (like multiple accounts etc). I was wondering if there could be such an option between the product tiers of protonmail free and protonmail plus, wherein users pay only for the extra storage they need.

    1 vote
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  19. Crypto payment method besides Bitcoin

    Bitcoin and ethereum have way too high of transaction fees for them to be a good method of payment. I ask that you accept a crypto currency that has cheaper transaction fees. My bitcoin transaction fee costed me ~$14. Litecoin, Monero, Binance Smart chain. Anything with reasonable transaction fees please.

    36 votes
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    12 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  20. A deferit option for late payments

    who know's, there might be an occasion where someone looses access to their accounts and their only method to regain access and secure them is through a Protonmail set-up, they likely would have set up a paid account, however under severe cyber attacks they may not be able to access there usual avenues to pay their arranged debts, therefore a deferit option provides not only the option to show goodwill that you are going to make the payment, but also a safety net and sometime to regain access and secure what needs to be.

    Thank you

    2 votes
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