Skip to content

Accounts & payments

157 results found

  1. Integrate Standard Notes Premium plan with Proton Unlimited

    Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.

    1,119 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    60 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    369 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. support long term users

    All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.

    51 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Stop being a greedy subscription-pushing enterprise

    1. Stop pushing Unlimited on already paying customers. Proton mail is a good product and I'm SICK of constantly being told that paying 2x a month for products I don't want is a great deal.
    2. Barring existing customers from black friday deals sucks. The only "deal" offered to me is to pay you more money (unlimited plan), where as new customers can get an actual deal on proton mail.

    I know you aren't going to do anything about this, I just want to voice my frustration. Apparently using only one Proton product isn't good enough. Did it occur to you that…

    92 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    227 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  13 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    116 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. allow users to buy services à la carte

    Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.

    The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.

    61 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Disable login for aliases

    Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.

    151 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Pay per GB

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…

    75 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    116 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Change primary email

    The ability to swap the primary default used email under a user e.g in Joe he has joe@exp.com and moe@exp.com, Joe accidentally set his default email to what he had at the time moe@exp.com but now wants to use his new joe@exp.com, is it possible for Joe to change this

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    128 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    107 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    62 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    157 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Implement passkey upgrade .wellknown for proton accounts

    This is separate from https://protonmail.uservoice.com/forums/953584-proton-pass/suggestions/48670034-automatic-passkey-upgrade as it's for proton to have this themself, rather than for proton pass to support such.
    The domains should be https://account.proton.me/ and https://account.protonvpn.com/

    Googles info on such: https://developers.google.com//identity/passkeys/developer-guides/upgrades/

    Github: https://github.com/ms-id-standards/MSIdentityStandardsExplainers/blob/main/PasskeyEndpointsWellKnownUrl/explainer.md
    and
    https://w3c.github.io/webappsec-passkey-endpoints/passkey-endpoints.html

    This would allow easier setup of more secure proton accounts, and in the future when proton pass supports such, easier passkey setup in such for proton accounts themself.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Adjust prices for 3rd-world economies

    Direct conversions from USD are ridiculously expensive.

    Your discounted 1st year plan costs more than most graduates earn in a month.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Credits offers

    When doing offers to capt new members (like 90% discounts first year or so) on Black Friday for example, why not do credit offers for the current members, like X% credit offer discounts?
    That would be a kind move by Proton that would make feel the already enroled community feel better when you are doing all those great offers only for new members or to upgrade.
    Sincerely, I feel myself ignored when you are doing those offers for new members while here its me paying the same price year after year...

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Standard Notes monthly subscription

    I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)

    42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6 7 8
  • Don't see your idea?

Accounts & payments

Categories

Feedback and Knowledge Base