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How can we improve our accounts settings, payments or plans?

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190 results found

  1. Proton Pass addon

    Hello,

    I discovered today your new product Proton Pass. I currently use KeepassXC and should be interested by your new solution.

    I'm currently a paid user to your Mail Plus offer (79€ each 2 years) and discovered that i'm not eligible to the 1€ Pass plus offer. I need to suscribe to the unlimited offer (7,99€ per month) so the Proton Pass will cost me 4,50€ per month. Not sure I apply with such a price.

    Should it be possible to suscribe to several product (mail + pass) without the unlimited offer

    Best regards

    Cyrille

    67 votes
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    6 comments  ·  Payments  ·  Admin →
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  2. Digital Legacy

    It would be nice, if you offer an option like SecureSafe, to define a digital legacy contact(Or multiple contacts).
    So someone has access to your account if you're dead or had a bad accident and aren't able to access your passwords, emails, etc... by your self.

    The idea behind this would be that this person then receives a separate code and then has to enter it. However, one can still intervene in a self-defined period (e.g. 1hour, 1day, 5days, 1month, etc...).

    55 votes
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    0 comments  ·  Accounts  ·  Admin →
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  3. Proton pass family is too expensive

    I only need three users having access to the features in proton pass family I will never pay 19 euro for 3 extra users I will never use

    23 votes
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    2 comments  ·  Payments  ·  Admin →
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  4. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    48 votes
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    5 comments  ·  Accounts  ·  Admin →
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  5. Privacy.com or Synthetic Card creation

    Integrating protected cards with Privacy.com or equivalent service would be great to see :).

    20 votes
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    1 comment  ·  Payments  ·  Admin →
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  6. Mail Plus plan with shared domain

    Sharing a domain among several people is now very expensive.

    The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.

    I suggest adding one of these options:
    1. Add domain sharing to Mail Plus
    2. Make an affordable "bare essentials" family plan
    3. Add domain sharing as a paid add-on feature

    7 votes
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    2 comments  ·  Plans  ·  Admin →
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  7. Create your own bundle

    Create your own bundle
    I have Mail Plus and would like Pass plus but cannot get it unless I purchase Proton Unlimited.
    I do not need or want the proton VPN or Drive.

    24 votes
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    1 comment  ·  Plans  ·  Admin →
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  8. Family Plan for Mail and VPN with Parental Control

    As everyone is already asking for a Family plan I don't have to repeat this. I would be up for a Familyplan including VPN and then add a Parental Control function. Changes needed:
    - Family plan for up to 6 Persons 2 of those are "Grown Ups" and 4 are Child-Accounts
    - VPN Client that can be forced and not turned off for the Child-Accounts
    - Family filter or at least Surf-report for Parents of the Child VPN Access
    - Family Filter or Report for Child Mail Accounts

    I really like Proton and its Plans and think this would be…

    50 votes
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    3 comments  ·  Plans  ·  Admin →
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  9. Passwordless accounts

    Passwordless accounts are more secure than the password

    26 votes
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    2 comments  ·  Accounts  ·  Admin →
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  10. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    13 votes
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    2 comments  ·  Payments  ·  Admin →
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  11. Set Automatic Account Deletion

    Ensure our Proton account is deleted after die or very long period logout.

    12 votes
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    1 comment  ·  Accounts  ·  Admin →
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  12. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    58 votes
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    3 comments  ·  Accounts  ·  Admin →
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  13. Long Plans

    You should offer Life Long Plans

    9 votes
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    1 comment  ·  Accounts  ·  Admin →
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  14. loggin account

    Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.

    11 votes
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    1 comment  ·  Accounts  ·  Admin →
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  15. ACCEPT MONERO

    How a privacy based vpn doesn't accept privacy based cryptocurrency still in 2023?

    6 votes
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    0 comments  ·  Payments  ·  Admin →
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  16. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…

    9 votes
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    0 comments  ·  Payments  ·  Admin →
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  17. Advanced Securitiy Logs

    I want an advanced version of the current "Security Logs".
    This is different from the "Enable advanced logs" option.

    What I want to see in this log is (by column order):

    • UTC/My location based time and date that follows the ISO 8601 format
    • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
    • Country/City name
    • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
    • App Version
    • A detailed version of the event
    • Filter result

    This log system should also have features…

    16 votes
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    0 comments  ·  Accounts  ·  Admin →
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  18. Add protonvpn snoozing time

    Add feature to the Proton VPN application that allows users to use snoozing vpn for time .

    5 votes
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    0 comments  ·  Other  ·  Admin →
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  19. Monthly payments for yearly plans

    Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.

    I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.

    Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?

    Thank you!

    58 votes
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    4 comments  ·  Payments  ·  Admin →
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  20. log out from all device / more.

    So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control

    3 votes
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    0 comments  ·  Accounts  ·  Admin →
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