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158 results found

  1. Synthetic Card creation (Privacy.com)

    Integrating protected cards with Privacy.com or equivalent service would be great to see :).

    396 votes
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    9 comments  ·  Payments  ·  Admin →
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  2. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    82 votes
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    0 comments  ·  Accounts  ·  Admin →
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  3. To be able to have a +1 account.

    Not everyone needs to add 5 people to an account but would like to save money when adding 1 additional. For example I believe it is important to share my password keeper with my wife. Love the service but also would love to have some flexibility in the plans. THX.

    72 votes
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    2 comments  ·  Plans  ·  Admin →
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  4. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    86 votes
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    1 comment  ·  Accounts  ·  Admin →
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  5. customer benefit for existing clients

    there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

    128 votes
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    2 comments  ·  Plans  ·  Admin →
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  6. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    31 votes
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    0 comments  ·  Accounts  ·  Admin →
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  7. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    37 votes
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    0 comments  ·  Accounts  ·  Admin →
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  8. A videocall app comparable to MS Teams

    No email ecosystem can nowadays exist without a videocall app.
    Having to rely to external apps means setting up a calendar, copying the url etc.

    It would be easier to have a Proton videocall app.

    26 votes
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    0 comments  ·  Plans  ·  Admin →
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  9. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    28 votes
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    1 comment  ·  Plans  ·  Admin →
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  10. Long Plans

    You should offer Life Long Plans

    156 votes
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    2 comments  ·  Accounts  ·  Admin →
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  11. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    70 votes
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    1 comment  ·  Plans  ·  Admin →
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  12. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    15 votes
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    0 comments  ·  Accounts  ·  Admin →
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  13. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    100 votes
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    11 comments  ·  Payments  ·  Admin →
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  14. ACCEPT MONERO

    How a privacy based vpn doesn't accept privacy based cryptocurrency still in 2023?

    84 votes
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    1 comment  ·  Payments  ·  Admin →
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  15. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    169 votes
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    7 comments  ·  Accounts  ·  Admin →
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  16. Mail Plus plan with shared domain

    Sharing a domain among several people is now very expensive.

    The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.

    I suggest adding one of these options:
    1. Add domain sharing to Mail Plus
    2. Make an affordable "bare essentials" family plan
    3. Add domain sharing as a paid add-on feature

    50 votes
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    6 comments  ·  Plans  ·  Admin →
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  17. Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )

    With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.

    Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.

    454 votes
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    19 comments  ·  Accounts  ·  Admin →
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  18. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    26 votes
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    4 comments  ·  Accounts  ·  Admin →
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  19. Ability to add one user to proton unlimited

    I'm currently using the proton unlimited service as I run multiple domains. I'd really, really like to move my spouse off gmail and other **** services, but the family plan is way too much money, and it is just me and my spouse. We have no other family and won't have kids. so six users is overkill. I also pay for a year or two years at a time, so if i was doing two years, 500 dollars is way too much for two users. It would be nice to have the ability to add one other user to the…

    10 votes
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    0 comments  ·  Plans  ·  Admin →
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  20. Forgotten password options vulnerability

    I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.

    Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.

    All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password

    This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…

    32 votes
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