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Accounts & payments

34 results found

  1. Integrate Standard Notes Premium plan with Proton Unlimited

    Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.

    1,121 votes

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    60 comments  ·  Payments  ·  Admin →
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  2. support long term users

    All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.

    51 votes

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    2 comments  ·  Payments  ·  Admin →
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  3. Pay per GB

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…

    75 votes

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    8 comments  ·  Payments  ·  Admin →
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  4. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    32 votes

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    2 comments  ·  Payments  ·  Admin →
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  5. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    62 votes

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    6 comments  ·  Payments  ·  Admin →
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  6. Credits offers

    When doing offers to capt new members (like 90% discounts first year or so) on Black Friday for example, why not do credit offers for the current members, like X% credit offer discounts?
    That would be a kind move by Proton that would make feel the already enroled community feel better when you are doing all those great offers only for new members or to upgrade.
    Sincerely, I feel myself ignored when you are doing those offers for new members while here its me paying the same price year after year...

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  7. currency

    Hello Proton Team and Community,
    I have a suggestion that I believe would greatly benefit Proton's global user base: expanding the accepted currencies for payments beyond EUR, CHF, and USD. Proton has a growing international community, and allowing payments in additional local currencies would make it more convenient for users across the globe.

    Benefits of this expansion could include:

    Reduced Currency Conversion Fees: Many users face additional fees when converting their local currency to one of the three currently accepted currencies. By supporting more local currencies, Proton could help users avoid these extra costs.
    Enhanced Accessibility: Making it easier for…

    20 votes

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    1 comment  ·  Payments  ·  Admin →
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  8. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    7 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Ability to modify billing dates

    I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.

    16 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. reminder of upcomming payment

    i keep forgetting when an payment is comming up an pop i-up reminder or as the failed payment bar on top

    1 vote

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  11. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    96 votes

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    16 comments  ·  Payments  ·  Admin →
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  12. invoice email

    I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

    Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

    For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

    Automatically send a billing email each month when a new invoice is issued.

    Include…

    1 vote

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  13. Pay in Canadian Dollars

    Allow to pay in CAD dollars.

    3 votes

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  14. payment by bank transfer

    Dear proton team

    I would have been a paying member from the beginning of your great service, if a one time payment would have been possible by bank transfer to a Swedish or other European bank account.

    Greetings, Bertil

    3 votes

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  15. Add support for Zcash payments

    Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.

    Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.

    15 votes

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    2 comments  ·  Payments  ·  Admin →
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  16. Change credit card to crypto

    I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private

    13 votes

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  17. Allow wechat pay for Proton.

    So I am living in China and I do not have Paypal and anything that can be used for paying. The only thing I can use right now is Wechat payment. Can proton add a wechat pay feature where I can pay through wechat? That'll make things way easier in China where everything is restricted and not allowing me to pay for anything

    1 vote

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  18. Price is too high for Indian users !

    Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive

    1 vote

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  19. tôi

    tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó

    1 vote

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  20. REEMBOLSO COMPLETO

    Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.

    E não estou encontrando a pagina de suporte no site de PROTON.

    1 vote

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