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Accounts & payments

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  1. It would be a great help to allow payments for a 1 or 2 year plan in monthly installments, rather than 1 lump sum. Please consider?

    Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.

    I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.

    Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?

    Thank you!

    12 votes
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    3 comments  ·  Payments  ·  Admin →
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  2. upgrade me

    Can I get an update? How much would it be?

    1 vote
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  3. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    1 vote
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  4. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    1 vote
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  5. Offshore company with bank account

    Offshore Companies are often preferred by business owners who seek to take advantage of time, that is, it's easy and less time consuming to open an offshore company. Business owners also get the benefit of Flexible corporate structures, Tax incentives and privacy. Offshore banking helps the business / asset protection from the external influences , the social /economic factors and secure the asset from politically volatile economies.
    https://www.paymentsclarity.com/our-services/offshore-company-registration

    1 vote
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  6. echeck processing | echeck payment gateway

    Many people select to set up their businesses in regions including the British Virgin Islands or the Cayman Islands, however, as they're taken into consideration tax-havens. These regions permit people to keep the maximum cash even as additionally growing the maximum revenue.

    https://www.offshoregateways.com/echeck-payment-processing

    1 vote
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  7. Exchange rate adjustment request for Turkey

    Hello, I was using the Proton Plus tariff, which is a paid membership, in ProtonMail last year, but I can no longer use it due to the exchange rate difference in Turkey. Could the ProtonMail organization, like other companies (Steam etc.), determine a price determination policy specific to our country?

    3 votes
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  8. Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European…

    3 votes
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  9. Recevoir un mail avant prélèvement bancaire / Receive an email before direct debit

    Cela serait bien d'envoyer un mail automatique quelques jours avant d'effectuer le prélèvement bancaire annuel ;-)
    It would be nice to send an automatic email a few days before making the annual bank debit ;-)
    Merci / Thanks

    1 vote
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  10. Adding XHV (The Haven Protocol) cryptocurrency as a payment method

    The Haven Protocol is a 100% privacy-focused cryptocurrency.

    Alongside it's private native token (XHV), the Haven Protocol have created the world's first private stablecoin, xUSD.

    On 12th April, 4 more 'xAssets' will be released: xEUR, xCNY, xGOLD and xSILVER.

    Switching from XHV to any of the listed xAssets is done within the unbroken privacy of your vault (wallet) and can be transacted between one another and elsewhere.

    This will allow privacy-focused crypto users to subscribe to/renew their Protonmail subscriptions in a variety of 100% private currencies.

    72 votes
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    9 comments  ·  Payments  ·  Admin →
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  11. Crypto payment method besides Bitcoin

    Bitcoin and ethereum have way too high of transaction fees for them to be a good method of payment. I ask that you accept a crypto currency that has cheaper transaction fees. My bitcoin transaction fee costed me ~$14. Litecoin, Monero, Binance Smart chain. Anything with reasonable transaction fees please.

    40 votes
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    15 comments  ·  Payments  ·  Admin →
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  12. A deferit option for late payments

    who know's, there might be an occasion where someone looses access to their accounts and their only method to regain access and secure them is through a Protonmail set-up, they likely would have set up a paid account, however under severe cyber attacks they may not be able to access there usual avenues to pay their arranged debts, therefore a deferit option provides not only the option to show goodwill that you are going to make the payment, but also a safety net and sometime to regain access and secure what needs to be.

    Thank you

    2 votes
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  13. New Payment Plan

    i'd suggest addding a single payment option to your upgrade plan options...as in a one time payment either without automatic renewal or having the option as opt-in instead of having upgraded users having auto-renewal enabled by defualt

    1 vote
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  14. Stellar Lumens (XLM) for alternate crypto payment

    can proton team consider crypto Stellar Lumens (XLM) for alternate payment subscription, our community prefer use stellar for crypto because its simple, fast and low-fee

    maybe your team can check it further. we hope this can be realize in near future

    1 vote
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  15. Add Litecoin Payment method

    You should add additional crypto payment methods for protonmail plus

    Example of coins which have a low fee and a good anonymity level:

    • Litecoin (litecoin.org)
    • Piratechain coin (pirate.black)
    1 vote
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  16. PayNearMe payment option

    Could you please add PayNearMe for your VPN/mail payment option?

    3 votes
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  17. Accept Bitcoin SV as payment option. Also consider building own services on this blockchain network.

    There is in my assessment overwhelming evidence to suggest that both in terms of closeness to the original whitepaper released by Satoshi Nakamoto, but also by verifiable functionality that Bitcoin Satoshi Vision (BSV) is in fact the genuine Bitcoin closest to that original vision. There is also, again I can only say in my assessment, serious merit to the claim that the main driver behind this project, Craig Wright, is indeed Satoshi Nakamoto and therefore the primary inventor of this technology. This would suggest that the developers of BTC are falsely attempting enrichment and credit for this invention because of…

    3 votes
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  18. Protonmail Vs Payment "PAYPAL" Registration

    Can I register PayPal using a protonmail account?

    During this time I used a Google account to register PayPal.

    Now there have been many websites and applications that offer ways to get paid via the internet / online and recommend withdrawal of funds using a PayPal account.

    At the moment I still get a little information about the flexibility of this Protonmail account for online payment registration (Paypal, Payeer, Uphold, and others).

    Please confirm about my question. Thank you

    1 vote
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  19. Accept PayU or Przelewy24 as a payment method

    In Poland PayU and Przelewy24 are two most common options to pay over the internet. Adding support for them would make it much easier for Poles to support Protonmail financially.

    2 votes
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  20. Better payment methods

    Please introduce some fast currency like e.g. Dash (works even with 0 confirmations thanks to InstandSend feature) for payments.
    Litecoin would be also OK.
    So it means that cryptocurrency, which is destinated to be a currency, not tokens for other purposes.

    Lightning network is a great solution, too!

    4 votes
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