Accounts & payments
104 results found
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Multiple Two Factor Methods
It would be great to have backups for multi-factor methods like YubiKeys or TOTP. This is offered in other services like Tutanota.
44 votes -
Add Profile Picture
Finally add profile pictures since B2B on proton is worse due to that?
Like what am i paying for, people ask for this feature years and years already. If i don't see any changes i'm quitting Proton. Brand identity & a logo/face builds already trust with emails - especially in the B2B side.
17 votes -
Protonmail Account = Uservoice account
When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.
Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.
Then…
17 votes -
6 votes
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Allow us to switch .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
16 votes -
6 votes
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Unlimited accounts for catch-all email addresses
I am a premium paying member of proton mail who uses a catch-all email domain.
I use many prefixes such as:
moving@address.com
apartment@address.com
work@address.com
personal@address.com
name@address.com
etc.In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.
On my own domain, I should have unlimited addresses.
This would very helpful and would solve one of my biggest annoyances with proton.
5 votes -
Standalone VPN addon
Make it possible to add just the VPN subscription to a user account as an addon – a separate subscription from the main proton.me a subscription.
Users with free accounts who only want VPN would be able to pay just for the VPN and not for additional mail and drive features they do not need.
In organisations (or possibly in the future, Families) administrators could add VPN subscriptions only to certain accounts, without the need to switch the entire org/family to a higher subscription tier.
Users who only require premium VPN service for shorter periods of time (travellers) would be…
3 votes -
Separate login option for vpn and mail ! not good for security
It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.
9 votes -
Bring back the single textbox for TOTP/2FA code instead of 6 single textboxes
Please bring back the one textbox for entire code instead of using 6 separate boxes (it was changed today). It makes it impossible to paste the TOTP code from clipboard - eg. if you sign on a mobile phone (on a website, not mobile app) and you copied the TOTP code from the authenticator app or if you use Yubico Authenticator (or any other PC authenticator app or a password manager with TOTP support).
Having 6 separate textboxes makes it impossible to paste the code and forces the user to retype each of the 6 digits! And that often requires…
3 votes -
Es wäre doch eine tolle Sache wenn ihr 1€ abo anbietet wo man 50mb im Anhang versenden könnte und vielleicht ein 1,5 gb Speicher.
Es wäre doch eine tolle Sache wenn ihr 1€ abo anbietet wo man 50mb im Anhang versenden könnte und vielleicht ein 1,5 gb Speicher
1 vote -
Default to trying last used 2FA method on web login
Upon providing my username and password I would like the login flow to automatically attempt to get a acquire a 2FA using the most recently successful method. Having to click "security key" or "TOTP" adds unnecessary friction multiple times a day.
Both GitLab and GitHub have a good UX for this that could be inform Proton's own implementation.
3 votes -
Add users-Family Plan-Shared Plan
Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.
Each additional user would add $1-$2 each.
3 votes -
Allow Ledger for password and content recovery (or even logging in)
I don't have Yubikey, but I have a Ledger device. Ledger is very safe for signing things with private key without this key leaving the device and a lot of people have it, because they need it for crypto, which is getting more and more popular each year. You can write a simple app for Ledger device. This device could be used for password recovery or even encrypted content recovery without the risk of exposing your Proton account to be linked with ordinary email which can be used to reset my password or to track to whom a given Proton…
3 votes -
Why is my account blocked if I haven't logged in for a long time?
Hello, blocked my account because I haven't logged in for a long time. They write that I violated the rules, although this simply cannot be, since I rarely went to the mail, I did not introduce any spam, criminal or other activities. I didn’t come in because I changed my place of residence due to the war in my country, I provided all the documents and proof that this is my mail, but some violations of the rules are attributed to me! I don't know where to write now.
3 votes -
I would like to make my "recovery phrase" something meaningful that I will remember and not just word jibberish.
I would like to make my "recovery phrase" something meaningful that I will remember and not just word jibberish. The recovery phrase is currently generated for me and just 12 random words. So, I just save it to a file on my computer and forget about it. That's not very "safe."
22 votes -
1 vote
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Merge account.proton.me and account.protonvpn.com
It is confusing to have two setting screens.
Please merge them into one.8 votes -
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1 vote -
Seperate ProtonMail & ProtonVPN usernames
PROTONMAIL PLUS USER
I can't believe I have to ask ProtonMail for this!
Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.
Instead of going in that direction, ProtonMail does the opposite, but far worse.
As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.
Issues:
1. If you use ProtonVPN, this means you are using ProtonMail too.
2. Imagine…28 votes
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