Add a 7-day grace period to undo account deletion
Currently, deleting a Proton account is immediate and irreversible. I propose adding a 7-day "grace period" (or pending deletion state) after a user requests to delete their account.
Why is this needed?
Accidental Deletion & Regret: Users might make a hasty decision or accidentally confirm deletion. A small window allows them to change their mind and avoid losing critical emails, Drive files, and Passwords.
Account Hijacking: If a malicious actor gains access to a user's account, they can currently delete it instantly to destroy data. A 7-day window gives the real owner a chance to recover the account before everything is permanently wiped.
Industry Standard: Most major tech platforms offer a recovery window (e.g., 14 to 30 days) for exactly these reasons. A 7-day window strikes a perfect balance between user security and prompt data removal.
How it would work:
When a user deletes their account, it logs them out and disables incoming mail. If they log back in within 7 days, they get a prompt asking if they want to cancel the deletion request and restore the account. After 7 days, the data is permanently wiped from Proton's servers.
Since encrypted data already remains on Proton's backup servers for a standard period after deletion, I am not asking to change the data retention policy. I simply request that the immediate destruction of the user's Private Encryption Keys is delayed by 7 days. During this grace period, the account is disabled, but the keys remain intact to allow full recovery if needed.