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  1. Multiple Two Factor Methods

    It would be great to have backups for multi-factor methods like YubiKeys or TOTP. This is offered in other services like Tutanota.

    30 votes
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  2. Allow us to switch .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    13 votes
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    1 comment  ·  Accounts  ·  Admin →
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  3. Bring back the single textbox for TOTP/2FA code instead of 6 single textboxes

    Please bring back the one textbox for entire code instead of using 6 separate boxes (it was changed today). It makes it impossible to paste the TOTP code from clipboard - eg. if you sign on a mobile phone (on a website, not mobile app) and you copied the TOTP code from the authenticator app or if you use Yubico Authenticator (or any other PC authenticator app or a password manager with TOTP support).

    Having 6 separate textboxes makes it impossible to paste the code and forces the user to retype each of the 6 digits! And that often requires…

    3 votes
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    1 comment  ·  Accounts  ·  Admin →
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  4. I would like to make my "recovery phrase" something meaningful that I will remember and not just word jibberish.

    I would like to make my "recovery phrase" something meaningful that I will remember and not just word jibberish. The recovery phrase is currently generated for me and just 12 random words. So, I just save it to a file on my computer and forget about it. That's not very "safe."

    22 votes
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    4 comments  ·  Accounts  ·  Admin →
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  5. Best Assignment writing consultants

    Assignment Experts is one of the top academic writing companies in the uk that provides all types of assignments to students at very affordable prices they provide selection and other types of services on time and they also give urgent assignments when students need urgent academic assistance. https://www.assignmentexperts.co.uk/writing/hnc-assignment-help/

    1 vote
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  6. Separate login option for vpn and mail ! not good for security

    It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

    3 votes
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  7. A single payment to activate ¨@proton.me" for ever with "@protonmail.com¨

    I did not activate my ¨@proton.me" address in time, at the time it was free, to have it with my protonmail account. I would like to know if there is an option to continue with the free account, but pay a one time fee, to add that address to my account permanently?

    1 vote
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  8. Visionary Plan beyond 6 users

    The Visionary Plan should have the option to add more paid users.
    For example I signed up ad few years ago for the Visionary Plan and then I register my custom domain because I’m creating my own company and of course all companies start with a few couple of members. Now that I have used all 6 users I just need 1 or 2 more users and the Proton Support team is just telling me that the Visionary plan is not customizable and upgrading to a Mail Essential will be more expensive that having a Visionary Plan.
    I just want…

    1 vote
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  9. Account Suspended -- improvement to the warning message

    Free users who don't know any better may try using more than one account before receiving an Account suspended notice ("This account has been suspended due to a potential policy violation. If you believe this is in error please contact us.")

    After contacting Protonmail support, they then receive the following response: "Unfortunately, our anti-abuse algorithm detected matching accounts that correlated with your own, and in order to protect our interests, we will be unable to assist you in reinstating your account."

    It would be MUCH better to tell your users in both the warning message and your support responses WHY…

    1 vote
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  10. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    25 votes
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  11. Merge account.proton.me and account.protonvpn.com

    It is confusing to have two setting screens.
    Please merge them into one.

    6 votes
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  12. New plan for personal use.

    It would be great to have a plan similar to the free one but with more space than 15GB. Now ProtonDrive has apeared more storage is required and for personal accounts there is no more option than choosing the 'Plus' plan with only 15 GB or the 'Unlimited' plan. I mean, it would be great to have a plan similar to 'Plus' but with 500GB.

    3 votes
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  13. Protonmail Account = Uservoice account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then…

    2 votes
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  14. change name

    We really need the ability to change our username! after purchasing proton vpn i realized anonymity is key and this is hard when user names are linked to other user names an option to change username would be excellent

    7 votes
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  15. Return storage size adjustment

    I don't want any of pro/premium/ultimate/super-trooper options except just more space!!!

    Before you at least had an option to upgrade for some plan and adjust storage size. Now it's impossible.

    Both 15 and 500 Gb are literally nothing for Drive usage. 15 Gb is ridicilous for emails as well.

    3 votes
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  16. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    99 votes
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    18 comments  ·  Accounts  ·  Admin →
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  17. Accept landline phone number (N° ligne fixe) for recovery

    Actually, phone recovery method works only via SMS.
    This method is not secure at all because there is more and more SIM swap attack nowaday.
    A new method should be implemented : parameters should accept landline phone number (N° ligne fixe) and any code to be sent by voice (like gmail do).

    1 vote
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  18. How can we contact SBCGlobal email customer service by phone?

    While accessing your SBCglobal email account, you might face a few issues. If you want to fix it then you can contact the support team of SBCGlobal email. The users can directly contact to speak to a live person at Sbcglobal customer service phone number to simplify their doubts. You can also talk live to the support team of the SBCGlobal email customer service.
    https://www.emailsupport-contact.net/

    1 vote
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  19. do not use google recaptcha

    Seriously ... I HATE GOOGLE RECAPTCHA! Because I actively try to prevent Google tracking me (I've disabled practically every Google domain I can find using my /etc/hosts file), Google is not really aware I exist on the net. As a result, I HAD TO SOLVE TEN--count them--TEN DAMNED CHALLENGES to sign up for this site! (I'm given to understand the following things about ReCAPTCHA: 1) Google does not present as many challenges if it has seen your IP address often, which it won't for me because I actively block them; and 2) the ReCAPCHTA code sometimes presents challenge after challenge…

    1,080 votes
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    50 comments  ·  Accounts  ·  Admin →
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  20. Allow Tor account creation without personal information

    I tested this past weekend. A phone number is still required to create a new account over Tor. This is not sustainable. Proton must support new account creation over Tor without disclosing personal information.

    10 votes
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    2 comments  ·  Accounts  ·  Admin →
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