Accounts & payments
133 results found
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"Dashboard" is ambiguous
I found "Dashboard" is ambiguous and I always get confused to find this page. It might be better for this page to be named as "Payment", "Plans", or etc.
https://account.proton.me/u/0/mail/dashboard
https://account.proton.me/u/0/drive/dashboard
https://account.proton.me/u/0/calendar/dashboard2 votes -
Temporarily disable/deactivate account
I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.
5 votes -
Complete Log of account: Plan Type- $ amount paid- subscription Begin and End Dates
I've been looking for days trying to find what my Current Plan IS and when the Subscription Ends, It seem to be a guarded secret.
Through an OLD Help email I linked to an offer from Proton that showed my current Plan AND I could RENEW MY CURRENT PLAN.
Why is RENEW your current plan NOT AN OPTION? Seems all Proton wants is to UPGRADE you to a more expensive Plan, even if you are already ON the plan.
Take the coffee pot out of the advertising departments break area.
or Switch to Decaf (just don't tell em)1 vote -
Profile pictures for Proton Mail
I went to add a profile picture and the option wasn't there, seems like a staple feature of making an account so Id be nice to have
1 vote -
1 vote
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Secuirty 2nd authentication with Email I serisouly advice a security code to the phone each time someone logs in i dont feel safe with email
I just been hacked on facebook and hotmail and it was basically due to email and data breaches i securtiy think 2nd authentication login in each time with email is a safer approach as once they are in your email they can take your person idea info accounts bank accounts everything.
1 vote -
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
1 vote -
A La Carte As You Go
Paying customers start with a Basic Plan, and as their needs grow, they can add items; i.e., Storage (100 GB, 200 GB... 500 GB, etc...), more VPN connections, more high-speed VPN connections, etc...
One click, and it is done instantly.
2 votes -
Ability to save preferred app choice on login menu
Hello!
Earlier this year, I noticed that after entering my account name and password on the login page, instead of going directly to my email, I've been directed to a page where I can choose which Proton app I want to use (email, calendar, etc.). I love that Protonmail is creating more features with security as their cornerstone; however, I use email 95%+ of the time, and it would be nice if I could check a box to select my preferred app so I don't have to visit the app menu every time I login.
Thanks for considering my suggestion!
2 votes -
Allow deletion of primary payment method when credit balance exceeds subscription renewal cost
Enable users to delete their primary payment method if their available credit balance is greater than the automatic renewal cost of their subscription.
1 vote -
admin takeover additional precautions
When an account has more than one admin, allow the primary admin to set an additional security precaution or set the second/third/etc... admin to secondary/third/etc... admin, such as an additional password, or 2FA code. This would protect the original account holder, incase the second/third/etc... admin tries to take over the account of the original account holder.
2 votes -
Allow 2F Security Keys for Password Reset and Account Recovery
One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…
4 votes -
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
1 vote -
Account switch
It would be faster to switch accounts when the drop down menu (top right) already contains all active account logins.
1 vote -
Make Visionary accounts transferable
Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.
5 votes -
Why was my @proton.me login rejected by protonmail.uservoice.com?
I posted an idea here, but the site would not accept my Proton Login.
It kept telling me I had the wrong username or password.
I had to sign in using Google, which is ********!
This needs to be fixed.1 vote -
Incorrect Password lock
I have a feature request for Proton that I think could greatly enhance account security, especially against brute force attacks.
Feature Details:
Optional Lockout: Users can enable or disable this feature based on their preference.
Customizable Attempt Limits: Users can choose the number of incorrect password attempts that will trigger a lockout (e.g., 2, 5, or 10 attempts).
Customizable Lockout Duration: Users can set the duration of the lockout period (e.g., 1 hour, 10 hours, 24 hours, or 48 hours).
Device-Specific Lockout: The lockout will apply to the specific device where the incorrect attempts were made, preventing further access from…1 vote -
Always restyle the graphic design look with more themes and colors at a nice price
I would collect into the same preset protonmail applet, eventually paying few coins more to activate 1 or 2 or all the usefull proton tools available and already originally implemented if needed. The price could be better too with a 10 years unilimited plan with relative updates of course at around 490€/10 years, or 990€ for life or 25 years. Price locked till the end of the paid time of the plan.
I would open the functions in a new operative page, with all the tools at hand, easy to check or work with. Whoever collaborates with good ideas will…1 vote -
Multi-part recovery phrase
Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.
3 votes -
Template account for business
Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.
These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.
When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.
3 votes
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