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Accounts & payments

68 results found

  1. Subscription moving to main account or accounts merging

    I've paid ProtonVPN subscription with the newly created account but now I want to buy ProtonMail subscription and attach/merge ProtonVPN to that general account. So I can't merge two accounts and it's horrible. In total, I should wait for ProtonVPN to end and buy it from the main Proton account...

    3 votes
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  2. Allow 2F Security Keys for Password Reset and Account Recovery

    One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…

    1 vote
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  3. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    4 votes
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  4. Template account for business

    Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.

    These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.

    When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.

    3 votes
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  5. Delete account keys

    Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.

    3 votes
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  6. loggin account

    Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.

    18 votes
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    1 comment  ·  Accounts  ·  Admin →
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  7. Make Visionary accounts transferable

    Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.

    1 vote
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  8. Advanced Securitiy Logs

    I want an advanced version of the current "Security Logs".
    This is different from the "Enable advanced logs" option.

    What I want to see in this log is (by column order):

    • UTC/My location based time and date that follows the ISO 8601 format
    • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
    • Country/City name
    • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
    • App Version
    • A detailed version of the event
    • Filter result

    This log system should also have features…

    23 votes
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  9. Add 3 additional custom domains for EACH family member on family plan

    The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.

    However, the big glaring omission is that the custom domains do not go up for family plans.

    Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...

    Each member should get an additional 3 custom domains options just like the primary account.

    All of the other metrics go up with a family plan except for the custom domains, so this…

    12 votes
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  10. Make referal link work on a existing account

    Proton is mainly for the people who strive for privacy and security.

    The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
    The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.

    3 votes
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  11. log out from all device / more.

    So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control

    6 votes
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  12. Allow Purchasable Permanent Options

    I've brought this suggestion up before I knew about this feedback forum. I think allowing free users the ability to purchase permanent options such as additional storage at 1GB increments and additional calendars would be great for those looking to add more features without upgrading and potentially losing the "bonus" space when you downgrade.

    I am grateful that there was a recent upgrade from 1 calendar to 3 for free users, but I think an additional permanent purchase option would be helpful to both the customer and business sides of Proton.

    2 votes
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    1 comment  ·  Accounts  ·  Admin →
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  13. Log in to User Voice with Proton Account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then…

    48 votes
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    4 comments  ·  Accounts  ·  Admin →
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  14. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    18 votes
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    2 comments  ·  Accounts  ·  Admin →
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  15. Direcionamento.

    Disponibilize nos sites de busca a página (HTTPS) para a inserção do código de alteração de senha.

    1 vote
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  16. Separate login option for vpn and mail ! not good for security

    It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

    27 votes
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  17. Switch from .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    20 votes
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    3 comments  ·  Accounts  ·  Admin →
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  18. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    38 votes
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    1 comment  ·  Accounts  ·  Admin →
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  19. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    147 votes
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    23 comments  ·  Accounts  ·  Admin →
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  20. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    33 votes
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    3 comments  ·  Accounts  ·  Admin →
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