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Accounts & payments

90 results found

  1. Scoped account logins/workspaces

    For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account…

    4 votes

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    1 comment  ·  Accounts  ·  Admin →
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  2. Allow disabling recovery phrase nag messages

    Allow a user to permanently dismiss the recovery phrase nag messages.

    The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.

    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  3. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    220 votes

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    46 comments  ·  Accounts  ·  Admin →
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  4. Customer service phone number h

    I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. proton rewards

    the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters

    18 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    21 votes

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    3 comments  ·  Accounts  ·  Admin →
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  7. Multiple 2FA Devices

    Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  8. view entries grouped by domain URL

    to be able to display entries grouped or sorted by the domain of the access URL

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  9. 2FA Authenticator App algorithm upgrade beyond SHA-1

    Appreciate 2FA authenticator app support in the solution.

    Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.

    Bitwarden supports SHA-256 in their solution.

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  10. Mozilla Account - "Log in with Proton"

    That.
    Mozilla and Proton joining forces.

    14 votes

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    1 comment  ·  Accounts  ·  Admin →
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  11. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  12. 2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  13. Intégration Coffre fort Documents speciaux

    Tel que certains services en lignes Tel que Digipost en France. Ajouter un coffre fort pour le téléchargement automatique de factures, tel facture énergétique, Loyer, fiches de salaire, pourquoi pas des documents médicaux, tout cela réuni dans un coffre fort sur proton drive, bien à l'abri des regards.
    Soit un coffre inclu avec Proton drive soit une offre supplémentaires lier au compte.
    Onedrive Offre cette possibilité de verrouiller des documents via se coffre fort.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  14. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    34 votes

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    4 comments  ·  Accounts  ·  Admin →
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  15. Long Plans

    You should offer Life Long Plans

    120 votes

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    6 comments  ·  Accounts  ·  Admin →
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  16. Balancing delete account now vs have time to review the destructive action

    There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.

    For example, deleting an account.

    Some people may want to delete the account immediately to remove any trace.

    Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.

    Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  17. CLOSE MY ACCOUNT NOW

    I WANT TO CLOSE MY ACCOUNT WITH YOU I DO NOT CARE IF I EVEN GET MY MONEY BACK JUST CLOSE ACCOUNT AND DELETE MY DEBIT CARD..........

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  18. Ticket, Testphase und einfacherer Support

    Ich habe den kostenlosen Accout getestet und möchte nun unlimited testen. Noch nicht abonnieren. Ich finde es befremdlich, dass der ganze Support auf englisch ist. Auch weil es ein Schweizer Unternehmen ist. Es ist für mich befremdlich, dass es kein Ticketsystem gibt, wo mir geholfen wird. Diese Lösung hier ist für ein Unternehmen ressourcensparend, aber wenig Userfreundlich, weil umständlich. Primäre Frage war: Ich möchte meinen kostenlosen account auf unlimited upgraden um ihn kostenlos 8 Tage zu testen. Geht das?

    1 vote

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  19. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    3 votes

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  20. Libravatar support

    Instead of a 2 letter for avatar support for libravatar

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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