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How can we improve our accounts settings, payments or plans?

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33 results found

  1. Nano payment option

    Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!

    10,409 votes
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    312 comments  ·  Payments  ·  Admin →
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  2. Monero payment option

    I would love to be able to create a truly anonymous email account so I would like to be able to pay for premium accounts with Monero or Bitcoin.

    7,675 votes
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    316 comments  ·  Payments  ·  Admin →
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  3. Litecoin payment option

    Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.

    4,216 votes
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    147 comments  ·  Payments  ·  Admin →
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  4. Bitcoin Cash payment option

    Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.

    Kind regards.

    2,349 votes
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    236 comments  ·  Payments  ·  Admin →
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  5. Vertcoin payment option

    Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!

    1,587 votes
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    38 comments  ·  Payments  ·  Admin →
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  6. Lightning Network Bitcoin payment option

    The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

    695 votes
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    52 comments  ·  Payments  ·  Admin →
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  7. DASH payment option

    Hi,
    I would like to pay with dash. It is the only cryptocurrency with instant payments. They are having lot of inovations implemented and lot of things will be in near future.

    Please alow us using the most decentralized currency for payments for donations and other stuff on protonmail service.

    405 votes
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    27 comments  ·  Payments  ·  Admin →
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  8. Regional pricing

    It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

    Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

    So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

    Global issuer identification numbers: the first six…

    340 votes
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    23 comments  ·  Payments  ·  Admin →
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  9. Synthetic Card creation (Privacy.com)

    Integrating protected cards with Privacy.com or equivalent service would be great to see :).

    173 votes
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    7 comments  ·  Payments  ·  Admin →
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  10. Monthly payments for yearly plans

    Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.

    I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.

    Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?

    Thank you!

    91 votes
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    5 comments  ·  Payments  ·  Admin →
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  11. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    41 votes
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    7 comments  ·  Payments  ·  Admin →
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  12. ACCEPT MONERO

    How a privacy based vpn doesn't accept privacy based cryptocurrency still in 2023?

    28 votes
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    0 comments  ·  Payments  ·  Admin →
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  13. Paysafe cards payment option

    Totally anonymous AND easy. Simply walk into your next store - even ordinary grocery stores sell them now - and buy one. So what's keeping you from accepting paysafe cards?

    24 votes
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    0 comments  ·  Payments  ·  Admin →
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  14. iDEAL payment/donation option (Netherlands)

    iDEAL is the most popular online payment system in the Netherlands (NL):
    https://en.m.wikipedia.org/wiki/IDEAL
    Please consider adding support for this method for Donation, like Wikipedia has already done.
    I don't have bitcons, err bitcoins, or PayPal.

    19 votes
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    5 comments  ·  Payments  ·  Admin →
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  15. Option to Tip in the free plans

    Option to tip kn the free plans.

    I don’t need more feature but I’m happy to support proton.

    However I would like something in the 10$ a year range

    14 votes
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    0 comments  ·  Payments  ·  Admin →
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  16. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    8 votes
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    0 comments  ·  Payments  ·  Admin →
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  17. 4 X Payement

    Offer payment in 3X/4X, in particular via paypal

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  18. provide real refund, not a credit that will not be used if one has cancelled/downgraded.

    give users their money back rather than keeping it.

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  19. Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European…

    7 votes
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    1 comment  ·  Payments  ·  Admin →
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  20. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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