71 results found

1. Nano payment option

   Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!

   3,637 votes

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   315 comments  ·  Payments  ·  Delete…  ·  Admin →
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   Under review  ·  AdminProton (Admin, Proton) responded

   We plan on adding additional payment options going forward.

2. Monero payment option

   I would love to be able to create a truly anonymous email account so I would like to be able to pay for premium accounts with Monero or Bitcoin.

   2,904 votes

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   342 comments  ·  Payments  ·  Delete…  ·  Admin →
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   Under review  ·  AdminProton (Admin, Proton) responded

   Hi everyone,

   For our thoughts on Monero, check out our Bitcoin deep dive with Seth on the latest Opt Out podcast: https://www.youtube.com/watch?v=gUGJje2jvck

3. Litecoin payment option

   Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.

   1,649 votes

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   151 comments  ·  Payments  ·  Delete…  ·  Admin →
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4. Integrate Standard Notes Premium plan with Proton Unlimited

   Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.

   1,064 votes

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   54 comments  ·  Payments  ·  Delete…  ·  Admin →
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5. Bitcoin Cash payment option

   Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.

   Kind regards.

   902 votes

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   238 comments  ·  Payments  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProton (Admin, Proton) responded

   We plan on adding additional payment options in the forward.

6. Vertcoin payment option

   Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!

   555 votes

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   38 comments  ·  Payments  ·  Delete…  ·  Admin →
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7. Lightning Network Bitcoin payment option

   The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

   286 votes

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   55 comments  ·  Payments  ·  Delete…  ·  Admin →
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8. Regional pricing

   It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

   Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

   So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

   Global issuer identification numbers: the first six digits of every single Visa, MasterCard, Amex issued is associated with the country of issue, the card type (credit, debit, prepaid), and the bank that issues it.

   This would stop an Australian with a 375414xxxxxxxxx paying for the service in Russian rubles.

   This can be gradually rolled out country-by-country for simplicity.

   PayPal, Bitcoin, mailed cash payments could all be linked to CHF as-is now.

   Sources:
   * Wages: https://en.wikipedia.org/wiki/List_of_European_countries_by_average_wage
   * IIN database: https://binlist.net/
   * Spotify Pricing: http://mts.io/projects/spotify-pricing/
   * Stolen idea: https://www.reddit.com/r/ProtonMail/comments/5pgnz3/adjusted_prices_for_different_markets_and_locall/
   * https://en.wikipedia.org/wiki/Payment_card_number#Issuer_identification_number_.28IIN.29

   It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

   Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

   So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

   Global issuer identification numbers: the first six… more

   199 votes

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   26 comments  ·  Payments  ·  Delete…  ·  Admin →
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9. DASH payment option

   Hi,
   I would like to pay with dash. It is the only cryptocurrency with instant payments. They are having lot of inovations implemented and lot of things will be in near future.

   Please alow us using the most decentralized currency for payments for donations and other stuff on protonmail service.

   155 votes

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   27 comments  ·  Payments  ·  Delete…  ·  Admin →
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10. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    93 votes

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    15 comments  ·  Payments  ·  Delete…  ·  Admin →
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11. Pay per GB

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user base.

    This can the max usage hit per month, but it would be nicer if it was calculated per day, invoiced per month. With post-pay you never have to worry about running out of storage. Another option would be standard (smaller) increments, reserved up front (pre-pay).

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user… more

    59 votes

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    1 comment  ·  Payments  ·  Delete…  ·  Admin →
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12. Monthly payments for yearly plans

    Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.

    I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.

    Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?

    Thank you!

    55 votes

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    7 comments  ·  Payments  ·  Delete…  ·  Admin →
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13. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    23 votes

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    2 comments  ·  Payments  ·  Delete…  ·  Admin →
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14. Add support for Zcash payments

    Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.

    Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.

    15 votes

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    2 comments  ·  Payments  ·  Delete…  ·  Admin →
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15. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for some reason the payment gateway they currently use did not accept my payment information and I was only able to regain access to Proton services after paying with Bitcoins.

    I take the opportunity to stress the importance of accepting payments with PIX.
    PIX is a cash payment method that does not allow reversals unless requested by the recipient, it is similar to a bank transfer but with instant confirmation, it is much faster than cryptocurrency payments, the payment process and confirmation takes a maximum of 10 seconds.

    https://www.bcb.gov.br/estabilidadefinanceira/pix

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for… more

    15 votes

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    1 comment  ·  Payments  ·  Delete…  ·  Admin →
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16. iDEAL payment/donation option (Netherlands)

    iDEAL is the most popular online payment system in the Netherlands (NL):
    https://en.m.wikipedia.org/wiki/IDEAL
    Please consider adding support for this method for Donation, like Wikipedia has already done.
    I don't have bitcons, err bitcoins, or PayPal.

    15 votes

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    8 comments  ·  Payments  ·  Delete…  ·  Admin →
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17. Ability to modify billing dates

    I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.

    14 votes

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    0 comments  ·  Payments  ·  Delete…  ·  Admin →
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18. currency

    Hello Proton Team and Community,
    I have a suggestion that I believe would greatly benefit Proton's global user base: expanding the accepted currencies for payments beyond EUR, CHF, and USD. Proton has a growing international community, and allowing payments in additional local currencies would make it more convenient for users across the globe.

    Benefits of this expansion could include:

    Reduced Currency Conversion Fees: Many users face additional fees when converting their local currency to one of the three currently accepted currencies. By supporting more local currencies, Proton could help users avoid these extra costs.
    Enhanced Accessibility: Making it easier for users to pay in their local currency could lower the barrier for new customers, especially in regions where EUR, CHF, and USD are not commonly used.
    Greater User Satisfaction: Offering more payment options demonstrates responsiveness to user needs and fosters a more inclusive global community.
    I understand that implementing such a feature involves logistical considerations, but I believe the potential benefits to both Proton and its users make it a worthwhile endeavor.

    Thank you for considering this suggestion, and I look forward to seeing how Proton continues to evolve!

    Hello Proton Team and Community,
    I have a suggestion that I believe would greatly benefit Proton's global user base: expanding the accepted currencies for payments beyond EUR, CHF, and USD. Proton has a growing international community, and allowing payments in additional local currencies would make it more convenient for users across the globe.

    Benefits of this expansion could include:

    Reduced Currency Conversion Fees: Many users face additional fees when converting their local currency to one of the three currently accepted currencies. By supporting more local currencies, Proton could help users avoid these extra costs.
    Enhanced Accessibility: Making it easier for… more

    14 votes

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    1 comment  ·  Payments  ·  Delete…  ·  Admin →
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19. Change credit card to crypto

    I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private

    12 votes

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    2 comments  ·  Payments  ·  Delete…  ·  Admin →
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20. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    12 votes

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    3 comments  ·  Payments  ·  Delete…  ·  Admin →
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