Accounts & payments
54 results found
-
Nano payment option
Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!
3,653 votesWe plan on adding additional payment options going forward.
-
Litecoin payment option
Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.
1,661 votes -
Integrate Standard Notes Premium plan with Proton Unlimited
Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.
1,422 votes -
Bitcoin Cash payment option
Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.
Kind regards.
920 votesWe plan on adding additional payment options in the forward.
-
Vertcoin payment option
Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!
560 votes -
Longer Paid Plans - say 3 and 5 Years options
Provide LONGER PAID PLANS, 3 and 5 years options would be nice.
Pricing should of course be decreasing the longer the purchased plan.
This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.
554 votes -
Lightning Network Bitcoin payment option
The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.
298 votes -
support long term users
All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.
249 votes -
Regional pricing
It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.
Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.
So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?
Global issuer identification numbers: the first six…
221 votes -
DASH payment option
Hi,
I would like to pay with dash. It is the only cryptocurrency with instant payments. They are having lot of inovations implemented and lot of things will be in near future.Please alow us using the most decentralized currency for payments for donations and other stuff on protonmail service.
162 votes -
Pay per GB
Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.
Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.
The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…
102 votes -
There could be more cryptocurrency options
Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.
102 votes -
Appropriate fees should be determined specifically for countries with high inflation.
In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.
78 votes -
reminder of upcomming payment
i keep forgetting when an payment is comming up an pop i-up reminder or as the failed payment bar on top
66 votes -
Allow purchasing subscriptions as a gift
I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.
62 votes -
Monthly payments for yearly plans
Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.
I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.
Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?
Thank you!
60 votes -
Credits offers
When doing offers to capt new members (like 90% discounts first year or so) on Black Friday for example, why not do credit offers for the current members, like X% credit offer discounts?
That would be a kind move by Proton that would make feel the already enroled community feel better when you are doing all those great offers only for new members or to upgrade.
Sincerely, I feel myself ignored when you are doing those offers for new members while here its me paying the same price year after year...53 votes -
currency
Hello Proton Team and Community,
I have a suggestion that I believe would greatly benefit Proton's global user base: expanding the accepted currencies for payments beyond EUR, CHF, and USD. Proton has a growing international community, and allowing payments in additional local currencies would make it more convenient for users across the globe.Benefits of this expansion could include:
Reduced Currency Conversion Fees: Many users face additional fees when converting their local currency to one of the three currently accepted currencies. By supporting more local currencies, Proton could help users avoid these extra costs.
Enhanced Accessibility: Making it easier for…30 votes -
Ability to modify billing dates
I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.
21 votes -
New payment methods for Brazilians
Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…19 votes
- Don't see your idea?