Accounts & payments
226 results found
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Integrate Standard Notes Premium plan with Proton Unlimited
Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.
1,373 votes -
More drive space for unlimited plan
Is it possible to get more storage by default than 500 GB in the unlimited plan? Microsoft, Google both give 2TB for their premium plans. The only options for upgrade on Proton seem to be a completely additional duo plan or family plan. If I do pay for the additional duo plan, does that mean I get 1 TB plus 500GB = 1.5 TB? I keep getting alarms to upgrade my Proton Drive unlimited plan and would like to upgrade, but not at another $14.99/month for what would only be 500GB more storage.
111 votes -
support long term users
All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.
201 votes -
Stop Advertising Upgrades to Paying Customers
Stop advertising to paying customers to upgrade their Proton Pass. These UI elements are intrusive and disrupt users who have learned how to navigate the Proton Pass experience.
The UPGRADE button is bigger than the button for me to create a new entry, why do I see this when I already have a subscription?
101 votes -
Dark Mode for this forum
Make this forum dark mode. Seriously, my eyes hurt reading this.
51 votes -
Send an email notification when a new device accesses my Proton account
For more security, it would be fundamental for me to have an email notification every time a new device and/or ip address connects to my Proton account.
Without an email notification that tells you that a new device and/or ip address accessed your Proton account, you have to go and check manually, and on a daily basis, if all the accesses are yours or not.
And it's impossible remember whether it was you by simply seeing "from iPhone/Mac" or by the IP address (especially if you use a vpn and it changes!).
An email notification will let you know immediately…
44 votes -
reminder of upcomming payment
i keep forgetting when an payment is comming up an pop i-up reminder or as the failed payment bar on top
45 votes -
Longer Paid Plans - say 3 and 5 Years options
Provide LONGER PAID PLANS, 3 and 5 years options would be nice.
Pricing should of course be decreasing the longer the purchased plan.
This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.
517 votes -
Be able to merge Individual Proton account into one Duo or a Family plan.
I have Proton Unlimited and love it. Wife finally wants to migrate from Gmail(SpyMail) but she doesn't use all the other google nor proton products. If we both have individual accounts; can the two proton accounts be merged under one Proton account in the future like a Duo or a Family plan when our kids are old enough?
39 votes -
Credits offers
When doing offers to capt new members (like 90% discounts first year or so) on Black Friday for example, why not do credit offers for the current members, like X% credit offer discounts?
That would be a kind move by Proton that would make feel the already enroled community feel better when you are doing all those great offers only for new members or to upgrade.
Sincerely, I feel myself ignored when you are doing those offers for new members while here its me paying the same price year after year...41 votes -
Add Recovery Phrase Verification Tool (Without Resetting 2FA)
Description
Currently, ProtonMail users cannot verify whether their stored recovery phrase is correct without initiating an actual 2FA reset process. This creates uncertainty about whether users have properly saved their recovery credentials and could lead to account lockouts if the saved phrase is incorrect.
Feature Request:
Implement a dedicated "Verify Recovery Phrase" option in the security settings that allows users to:
- Input their recovery phrase to confirm it matches the one on file
- Receive immediate confirmation of whether the phrase is correct
- Do this without triggering any actual account recovery or 2FA resetBenefits:
- Peace of…15 votes -
Create your own plan. Select your services
Why not be able to create a selected plan like those who really want unlimited but have no need for the wallet?; or the calendar many average users have no need for a calendar. Lots of people do not use crypto or even know how to use crypto it would make the primary services more available and in turn give you more subscriptions???
38 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
120 votes -
Student discounts shouldn't only last one year
Many other subsciption services like Spotify for example have at least opted for 4 years max, which would make way more sense since that is a realistic duration of studying. Affording your own privacy shouldn't be a privilege which you have to get into financial trouble for as a student.
24 votes -
Unlimited hide-my-email aliases in all plans
When considering to offer an additional value to users, the free Proton Mail plan should include unlimited hide-my-email aliases. This will distinct you from other mail providers. At the moment it is rather annoying that aliases are limited to 10 aliases.
27 votes -
Adjust prices for 3rd-world economies
Direct conversions from USD are ridiculously expensive.
Your discounted 1st year plan costs more than most graduates earn in a month.
41 votes -
Storage breakdown by service usage
Display a breakdown of the storage space which each of the services is using, currently the system only shows the "total" space available but there is no way to know specifically how much of it is being used by email, which on a free tier has specific storage limitations (1 GB if additional tasks done).
This is important if a user is moving from a paid tier to the free one for example to ensure they remain within storage limits.
18 votes -
Allow security key 2FA without setting up OTP 2FA
I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.
318 votes -
Picture for your account
For Your Proton Account you should have a custom profile picture and you can keep it blank if you want
176 votes -
Change primary email
The ability to swap the primary default used email under a user e.g in Joe he has joe@exp.com and moe@exp.com, Joe accidentally set his default email to what he had at the time moe@exp.com but now wants to use his new joe@exp.com, is it possible for Joe to change this
69 votes
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