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How can we improve our accounts settings, payments or plans?

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284 results found

  1. Nano payment option

    Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!

    3,636 votes
    314 comments  ·  Payments  ·  Admin →
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  2. Monero payment option

    I would love to be able to create a truly anonymous email account so I would like to be able to pay for premium accounts with Monero or Bitcoin.

    2,903 votes
    342 comments  ·  Payments  ·  Admin →
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  3. Lifetime plan

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    2,656 votes
    160 comments  ·  Plans  ·  Admin →
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  4. Litecoin payment option

    Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.

    1,649 votes
    151 comments  ·  Payments  ·  Admin →
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  5. Integrate Standard Notes Premium plan with Proton Unlimited

    Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.

    1,057 votes
    53 comments  ·  Payments  ·  Admin →
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  6. Bitcoin Cash payment option

    Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.

    Kind regards.

    902 votes
    238 comments  ·  Payments  ·  Admin →
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  7. Only allow login with single/main address/username

    Do not allow that you can log into the account with every address.

    If my account name is john.smith then only allow login with john.smith or john.smith@protonmail.com. Not with finance.john.smith@protonmail.com or any other address.

    Perfect would be if you would have the choice what address can be used in order to log into your account.

    With the current way you have to give away your login username in order to send emails. Hiding the username from the public would be an advantage, since they would have to guess your username and the password. Not only one of them.

    593 votes
    86 comments  ·  Accounts  ·  Admin →
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  8. Vertcoin payment option

    Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!

    555 votes
    38 comments  ·  Payments  ·  Admin →
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  9. €1/$1 per month membership - provides 1 pm.me email address

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    391 votes
    31 comments  ·  Plans  ·  Admin →
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  10. Integrate with PGP keystore for 'to' addresses

    Allow us to provide public keys for our contacts, letting us encrypt emails to people without using protonmail "secure" email with password.

    Additionally offer search functionality for one of the well known keystores (MIT, etc) to find public keys for people you're sending emails to.

    367 votes
    10 comments  ·  Accounts  ·  Admin →
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  11. Free education account (Plus Plan)

    -> Free plus account for uni/post-secondary students

    • Can be featured in github's student pack (https://education.github.com/pack)
    • Account upgrade could simply expire at the end of educational term
    • Custom domain options allow students to use their EDU domain email with proton mail's superior service
    • Allows students to organize busy mail traffic without folder limitations
    • Increase storage capacity allows for multiple word documents and Comp. Sci projects
    326 votes
    33 comments  ·  Plans  ·  Admin →
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  12. Duress Password that wipes emails

    A password which can be entered in times of coercion to reveal the mailbox password. When used a security mechanism (eg. wiping the mailbox) can be employed

    326 votes
    Under review  ·  33 comments  ·  Accounts  ·  Admin →
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  13. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    310 votes
    6 comments  ·  Accounts  ·  Admin →
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  14. Shared inbox

    Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)

    1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared…

    290 votes
    58 comments  ·  Accounts  ·  Admin →
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  15. Lightning Network Bitcoin payment option

    The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

    286 votes
    55 comments  ·  Payments  ·  Admin →
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  16. Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )

    With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.

    Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.

    …

    267 votes
    22 comments  ·  Accounts  ·  Admin →
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  17. Temporarily store 2-step verification

    As it’s already (welcome) extra work to enter two passwords, could 2-step verification be implemented so that known devices would only need to be verified again every 30 days or so?

    At the moment, with 2-step verification enabled, even a page reload triggers triple authentication, which makes the added security a poor experience.

    262 votes
    52 comments  ·  Accounts  ·  Admin →
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  18. Dead mans switch / legacy settings / post mortem / data inheritance

    set something up where if your account goes inactive (no log in etc) for a settable period of time a preset email will be sent to a preset address.

    example i set up something so if i dont log in in 3 or 14 or 30 or 90 days etc (let us choose how long) a message i have already set up for this will be sent..

    this would have a few uses and is also a pretty decent fallback to losing your account info if you dont set a 2nd account.. you could even send yourself your own forgotten…

    232 votes
    39 comments  ·  Accounts  ·  Admin →
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  19. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    198 votes
    41 comments  ·  Accounts  ·  Admin →
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  20. Regional pricing

    It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

    Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

    So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

    Global issuer identification numbers: the first six…

    198 votes
    26 comments  ·  Payments  ·  Admin →
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