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Accounts & payments

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How can we improve our accounts settings, payments or plans?

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127 results found

  1. Reward for support system

    A win-win system: You can offer a membership for supporters - when they register and pay for example 8 €/month ( 1 € for you, 2 € fe for planting trees, 5 € for rewarding those who recommended protonmail to them - 5 level up). They get rewarded 1 € each from 5 level deep and each month can see exactly how much they care for others and support them. It needs few words or a little video to explain and connects people worldwide.
    Everyone can create an income of a few 100 € - or more - easyly.

    8 votes
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    0 comments  ·  Payments  ·  Admin →
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  2. personalized pricing plan

    An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
    I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.

    There is already the option to get more addresses or more domains, its only missing the option for less of those.

    8 votes
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    0 comments  ·  Plans  ·  Admin →
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  3. Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European…

    8 votes
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    1 comment  ·  Payments  ·  Admin →
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  4. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    8 votes
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  5. Rearrange Plans

    Here is the thing. We all come here for privacy, yes? Now, if I had to take a guess of users : the 5 services : the frequency of which one was used.

    I bet you, were looking at a dominant % on the ultimate plan, especially the 1-2yr deals. I don't think there are many people who only buy proton drive plus, as it is the same price as mail & calendar premium. They made Proton Pass relatively cheap, i think as low as $1.99 per m/o. The reviews on proton pass are high, and I think mail /…

    8 votes
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    1 comment  ·  Plans  ·  Admin →
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  6. provide real refund, not a credit that will not be used if one has cancelled/downgraded.

    give users their money back rather than keeping it.

    7 votes
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  7. 4 X Payement

    Offer payment in 3X/4X, in particular via paypal

    7 votes
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  8. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…

    7 votes
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  9. Reduce the power of family plan admin

    If the access of the admin account of a proton family group is known to the attacker he could switch all email adresses to himself and abuse them. Try to login to amazon accounts or similar and resets passwords there too. The feature to control all emails in the group is to dangerous. Could you please optionally remove this.

    7 votes
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    1 comment  ·  Accounts  ·  Admin →
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  10. Rupay Card , UPI & Indian Rupee Support

    7 votes
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    1 comment  ·  Payments  ·  Admin →
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  11. log out from all device / more.

    So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control

    6 votes
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    0 comments  ·  Accounts  ·  Admin →
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  12. Check when older addresses were last used (+3m, +6m, +2yrs, etc.)

    I would like to know at any given time when older addresses I have were last used (without having to manually log this info).

    This would be very helpful so that I can delete addresses that seem to have no further usefulness and then I have more freedom to create other addresses.

    What do you think?

    6 votes
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    0 comments  ·  Accounts  ·  Admin →
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  13. Tether Payments

    Payment method with TRC-20 Tether

    6 votes
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  14. Unlicenced Admin Account

    Best practice is to have a separated dedicated unlicensed Admin account.
    I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.

    6 votes
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  15. Change account password every 90 days

    Can we get the option of changing the password of our Proton account every 90 days?
    This can be an extra check box in the "change password" settings.

    6 votes
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  16. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    6 votes
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  17. Billing Role

    Proton have member and admin roles but it does not have a billing role.

    I'm proposing the creation of the billing role giving permission to:

    1. Manage payment media (ex: add/replace credit card)
    2. See and download bills

    Nice to have: Option to send by email bills directly to billing contacts

    Why?
    Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.

    6 votes
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  18. how can i merge my old free address with my plus account

    i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses

    5 votes
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    1 comment  ·  Accounts  ·  Admin →
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  19. Large family plan

    Hi,

    I currently administer a domain for my extended family (50 members) and we are on the free services from google and have enjoyed their services for 15 years+.
    I would really like to switch to Proton, but find no plan that fits.
    I would love to see a plan for "Large Families", that could go up to 50 members and i believe it could still be done within the 3TB of space in the current family plan.
    If it could be done at the same price as well, it would be great, as USD19 per month is still quite…

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  20. Multi-part recovery phrase

    Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.

    5 votes
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