A cancel auto renewal option
Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed
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m
commented
I removed my credit card, so automatic renewal can't happen - but being able to just select manual renewal as an option would be much better.
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m
commented
Forced automatic renewal is so contrary to what I would expect from Proton.
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Albex Natex commented
That sounds frustrating. Contact customer support to confirm your options before changing the plan. For Movilnet balance information, visit https://saldo-movilnet.com/.
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Rodger Copp
commented
If I die, I don't want something being charged to my credit card that I won't be using. I don't want my family dealing with subscriptions. I don't automatically renew any subscription.
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vj
commented
It is unfair not giving user option to cancel the renewal. Should i waste time scheduling a reminder to cancel on time? I already saber that i do not want to renew, but i want to use prepaid period. It is missing there: https://account.proton.me/u/10/mail/dashboard#your-subscriptions
Also the option https://account.proton.me/u/0/mail/dashboard#downgrade-account is redundant. It should be placed as a button or hyperlink right próximo to the current subscription at https://account.proton.me/u/0/mail/dashboard#your-subscriptions (currently it seems purposely "hidden" at the bottom of the page). -
Anonymous
commented
Yea I hate having auto-renewal, I don't trust myself to have the money in the bank at the time of renewal, rather just renew manually...
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Anonymous
commented
I am elderly and don't want automatic renewal for anything.