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How can we improve our accounts settings, payments or plans?

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346 results found

  1. Duress Password

    A password which can be entered in times of coercion to reveal the mailbox password. When used a security mechanism (eg. wiping the mailbox) can be employed

    341 votes
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    Under review  ·  19 comments  ·  Accounts  ·  Admin →
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  2. Shared access to a single email address by multiple users

    Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)

    1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared…

    340 votes
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    25 comments  ·  Accounts  ·  Admin →
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  3. Share ProtonMail Plan for a family with multiple users

    It would be nice to share my Proton Unlimited plan with my family.

    Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

    It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…

    328 votes
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    22 comments  ·  Plans  ·  Admin →
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  4. Desktop bridge for free users.

    I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!

    300 votes
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    59 comments  ·  Plans  ·  Admin →
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  5. Local currencies with country-based pricing

    It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

    Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

    So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

    Global issuer identification numbers: the first six…

    281 votes
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    11 comments  ·  Payments  ·  Admin →
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  6. Digi-ID

    DifiByte Digi-ID Authentication:

    Replaces usernames/passwords by signing you in through the DigiByte blockchain. Phoen scans or copies a unique QR code, and sends the website data to log you in without needing a password/username. httpw://www.digi-id.io. Available for free in DigiByte App on iOS/Android.

    276 votes
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    17 comments  ·  Accounts  ·  Admin →
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  7. Eliminate the .ch domain and leave only the .com

    All accounts ProtonMail bring by default the domain .ch and .com

    We don't all live in Switzerland

    So we don't want to have there the domain .ch

    276 votes
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    Under review  ·  63 comments  ·  Accounts  ·  Admin →
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  8. ZenCash Payment Acceptance

    ProtonMail badly needs an effective way to anonymously and securely purchase accounts and features. ZenCash is a growing crypto anonymity platform for currency, messages, and media. It is secured by a backbone of TLS secure nodes and employs zk-snarks transactions for TRULY untraceable transactions. Other "anonmyous" cryptos that don't us SNARKs technology fall short of being as private and secure as ZenCash is. It is a perfect fit. Thank You!

    216 votes
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    16 comments  ·  Payments  ·  Admin →
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  9. Allow login username to be different from email and aliases

    You can effectively make your login username a barrier from even giving hackers a starting point to get into your account. Since with this feature they would need to know your username first. This should squash any determine hacker and allow great protection to long term protonmail accounts for years to come. Thoughts of "working on hacking this account may take time" is diminished wouldnt ya say?

    200 votes
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    10 comments  ·  Accounts  ·  Admin →
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  10. Wrong password limit

    I suggest to add incorrect password limits.

    a) For IP - eg. 5 incorrect passwords in 20 minuts from one IP will block logging in to ANY account from that IP for eg. 30 minutes.
    b) For account (configurable in account settings) - X incorrect passwords in Y minutes/hours will block logging in from ANY IP not added to whitelist (in account settings) for Z minutes/hours and send notification to recovery email.

    c) After successful login show warning if there were any login attemps (invalid password).

    189 votes
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    2 comments  ·  Accounts  ·  Admin →
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  11. Multi user too expensive

    1 user, 1 domain = 48€/year
    If you need 2 users, 1 domain = 150€/year
    Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

    Best regards

    184 votes
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    19 comments  ·  Plans  ·  Admin →
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  12. An ideal to stop fishing site

    Add a new functionnality where in the settings you can edit a sentence that will be stored encrypted.
    It will only be decrypted and shown to you after your enter your login password but BEFORE you enter the mailbox password.
    This way if the network is compromised and you end up on a protonmail fishing site, you will only have given the login password and NOT the mailbox password.
    This will be especially helpfull when a tor address will be made available.

    168 votes
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    3 comments  ·  Accounts  ·  Admin →
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  13. Ability to choose which identity to keep when going back to a free plan.

    Please add the feature to allow paid users to decide which identity they get to keep if they return to the free plan.

    I signed up with a protonmail.ch address but found myself mostly giving people my protonmail.com address. I want to go back to a free plan now but not being able to change my primary identity to the .com address is a problem.

    166 votes
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    4 comments  ·  Accounts  ·  Admin →
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  14. Add security questions

    You can add security questions on resetting password - after clicking link sent to recovery email, before you can enter new password, you should answer two (or three) security questions.

    This will be additional security for resetting password.

    153 votes
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    7 comments  ·  Accounts  ·  Admin →
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  15. Option to permanently delete (unlink) aliases from ProtonMail account.

    To protect ProtonMail user privacy and anonymity, we need an option to permanently unlink (delete) aliases from ProtonMail accounts.

    Address counter can stay incremented, but the deleted identity (alias) should not be linked to the main account any more. Unlinked e-mail address should stay permanently disabled to prevent address recycling.

    A 7, 14 or 30 day deletion waiting time can be implemented to prevent spammers from abusing ProtonMail aliases.

    150 votes
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    9 comments  ·  Accounts  ·  Admin →
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  16. Dead mans switch / legacy settings / post mortem

    set something up where if your account goes inactive (no log in etc) for a settable period of time a preset email will be sent to a preset address.

    example i set up something so if i dont log in in 3 or 14 or 30 or 90 days etc (let us choose how long) a message i have already set up for this will be sent..

    this would have a few uses and is also a pretty decent fallback to losing your account info if you dont set a 2nd account.. you could even send yourself your own forgotten…

    149 votes
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    23 comments  ·  Accounts  ·  Admin →
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  17. Disable login from some/all alias addresses

    I would like for it to be possible to disable login using some or all the alias names, so that it is only possible to log into protonmail by using my original login name, which I set up when opening my account, and which I keep secret.

    139 votes
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    20 comments  ·  Accounts  ·  Admin →
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  18. Recycle usernames that were barely used/ created and deleted quickly

    Recycle usernames that were only used for a short period before being deleted.

    On a lot of websites common usernames are used up by people who sign up to try the service out and just delete the account.

    Please consider making these usernames available once again.

    138 votes
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    8 comments  ·  Accounts  ·  Admin →
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  19. Tool to import multiple private keys

    So we use multiple keys on one account. Eg. to continue using an old key from a previous email account with your new ProtonMail account.

    117 votes
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    3 comments  ·  Accounts  ·  Admin →
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  20. SMS for two factor authentication

    I understand this wouldn't be the choice for the most privacy-seeking users, but when one doesn't own a smartphone, the good old code sent through SMS for 2FA would be a great feature!

    Best regards,

    112 votes
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    19 comments  ·  Accounts  ·  Admin →
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