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Accounts & payments

287 results found

  1. Allow login username to be different from email and aliases

    You can effectively make your login username a barrier from even giving hackers a starting point to get into your account. Since with this feature they would need to know your username first. This should squash any determine hacker and allow great protection to long term protonmail accounts for years to come. Thoughts of "working on hacking this account may take time" is diminished wouldnt ya say?

    199 votes

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    38 comments  ·  Accounts  ·  Admin →
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  2. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    198 votes

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    41 comments  ·  Accounts  ·  Admin →
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  3. DASH payment option

    Hi,
    I would like to pay with dash. It is the only cryptocurrency with instant payments. They are having lot of inovations implemented and lot of things will be in near future.

    Please alow us using the most decentralized currency for payments for donations and other stuff on protonmail service.

    155 votes

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    27 comments  ·  Payments  ·  Admin →
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  4. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    144 votes

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    4 comments  ·  Accounts  ·  Admin →
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  5. Basic plan

    A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.

    The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…

    144 votes

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    49 comments  ·  Plans  ·  Admin →
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  6. Desktop bridge for free users.

    I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!

    144 votes

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    63 comments  ·  Plans  ·  Admin →
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  7. Custom plans - make your own bundle (add-ons)

    Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
    Some may only want more space, without the other extras, or something else

    144 votes

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    30 comments  ·  Plans  ·  Admin →
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  8. customer benefit for existing clients

    there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

    123 votes

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    4 comments  ·  Plans  ·  Admin →
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  9. Remove the .ch domain

    All accounts ProtonMail bring by default the domain .ch and .com

    We don't all live in Switzerland

    So we don't want to have there the domain .ch

    122 votes

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    Under review  ·  67 comments  ·  Accounts  ·  Admin →
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  10. Wrong password limit

    I suggest to add incorrect password limits.

    a) For IP - eg. 5 incorrect passwords in 20 minuts from one IP will block logging in to ANY account from that IP for eg. 30 minutes.
    b) For account (configurable in account settings) - X incorrect passwords in Y minutes/hours will block logging in from ANY IP not added to whitelist (in account settings) for Z minutes/hours and send notification to recovery email.

    c) After successful login show warning if there were any login attemps (invalid password).

    118 votes

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    2 comments  ·  Accounts  ·  Admin →
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  11. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    117 votes

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    1 comment  ·  Accounts  ·  Admin →
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  12. Long Plans

    You should offer Life Long Plans

    115 votes

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    6 comments  ·  Accounts  ·  Admin →
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  13. Purchase additional storage

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    103 votes

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    14 comments  ·  Plans  ·  Admin →
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  14. Recycle temporarily used/delete usernames

    Recycle usernames that were only used for a short period before being deleted.

    On a lot of websites common usernames are used up by people who sign up to try the service out and just delete the account.

    Please consider making these usernames available once again.

    100 votes

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    11 comments  ·  Accounts  ·  Admin →
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  15. Delete (unlink) aliases from ProtonMail account

    To protect ProtonMail user privacy and anonymity, we need an option to permanently unlink (delete) aliases from ProtonMail accounts.

    Address counter can stay incremented, but the deleted identity (alias) should not be linked to the main account any more. Unlinked e-mail address should stay permanently disabled to prevent address recycling.

    A 7, 14 or 30 day deletion waiting time can be implemented to prevent spammers from abusing ProtonMail aliases.

    100 votes

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    10 comments  ·  Accounts  ·  Admin →
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  16. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    99 votes

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    1 comment  ·  Accounts  ·  Admin →
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  17. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    98 votes

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    24 comments  ·  Accounts  ·  Admin →
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  18. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    97 votes

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    5 comments  ·  Accounts  ·  Admin →
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  19. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    96 votes

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    9 comments  ·  Plans  ·  Admin →
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  20. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    93 votes

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    15 comments  ·  Payments  ·  Admin →
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