Accounts & payments
238 results found
-
Picture for your account
For Your Proton Account you should have a custom profile picture and you can keep it blank if you want
188 votes -
Unusual login notifications
If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.
186 votes -
Stop Advertising Upgrades to Paying Customers
Stop advertising to paying customers to upgrade their Proton Pass. These UI elements are intrusive and disrupt users who have learned how to navigate the Proton Pass experience.
The UPGRADE button is bigger than the button for me to create a new entry, why do I see this when I already have a subscription?
180 votes -
More drive space for unlimited plan
Is it possible to get more storage by default than 500 GB in the unlimited plan? Microsoft, Google both give 2TB for their premium plans. The only options for upgrade on Proton seem to be a completely additional duo plan or family plan. If I do pay for the additional duo plan, does that mean I get 1 TB plus 500GB = 1.5 TB? I keep getting alarms to upgrade my Proton Drive unlimited plan and would like to upgrade, but not at another $14.99/month for what would only be 500GB more storage.
175 votes -
Different passwords for mail, vpn, and drive
If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.
174 votes -
Custom plans - make your own bundle (add-ons)
Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
Some may only want more space, without the other extras, or something else172 votes -
DASH payment option
Hi,
I would like to pay with dash. It is the only cryptocurrency with instant payments. They are having lot of inovations implemented and lot of things will be in near future.Please alow us using the most decentralized currency for payments for donations and other stuff on protonmail service.
162 votes -
Show the Proton account creation date in the settings
To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D
158 votes -
Desktop bridge for free users.
I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!
158 votes -
Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
157 votes -
I would very much like to have My preferred icon rather than mere initials on My account.
All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.
155 votes -
Basic plan
A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.
The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…
151 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
145 votes -
customer benefit for existing clients
there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...
144 votes -
Long Plans
You should offer Life Long Plans
137 votes -
Wrong password limit
I suggest to add incorrect password limits.
a) For IP - eg. 5 incorrect passwords in 20 minuts from one IP will block logging in to ANY account from that IP for eg. 30 minutes.
b) For account (configurable in account settings) - X incorrect passwords in Y minutes/hours will block logging in from ANY IP not added to whitelist (in account settings) for Z minutes/hours and send notification to recovery email.c) After successful login show warning if there were any login attemps (invalid password).
130 votes -
Remove the .ch domain
All accounts ProtonMail bring by default the domain .ch and .com
We don't all live in Switzerland
So we don't want to have there the domain .ch
129 votes -
Put a country flag in security log entries
The security log fails to give the user a clear idea of who logged in. Just by the time and some ip adress it's difficult to distinguish me from a hacker.
Therefore, I propose there is a country flag in the security log entries. This way I can just take a quick look at the logs and if somehow someone in say cuba, china, russia whatever logged in, I know for sure that wasn't me.
Now obviously a hacker would use Tor or some other form of proxy but that proxy would still most likely be located in some other…116 votes -
Delete (unlink) aliases from ProtonMail account
To protect ProtonMail user privacy and anonymity, we need an option to permanently unlink (delete) aliases from ProtonMail accounts.
Address counter can stay incremented, but the deleted identity (alias) should not be linked to the main account any more. Unlinked e-mail address should stay permanently disabled to prevent address recycling.
A 7, 14 or 30 day deletion waiting time can be implemented to prevent spammers from abusing ProtonMail aliases.
111 votes -
Pay per GB
Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.
Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.
The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…
103 votes
- Don't see your idea?