Accounts & payments
318 results found
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REEMBOLSO COMPLETO
Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.
E não estou encontrando a pagina de suporte no site de PROTON.
3 votes -
Forcing 2FA when signning up for email
Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.
3 votes -
Increase subscription duration options
Diving fully into the Proton ecosystem can be a large commitment and I think Proton should consider much longer-term subscription package options for those customers who want to more confidence about committing deeply by intertwining their accounts, passwords, payments, long-term security plans, etc., rather than hoping a more frequent due date cycle doesn’t happen to land on a time of hardship. 5 or 10 year options would be great but, at very least, some kind of ‘stand off’ or buffer alternative for adding multi-year bundles early would be nice, too.
2 votes -
VPN/alias pricing only. Dont need drive, calendar and 500 GB
How about a VPN plan for a couple of bucks. I have a plan but run free VPN and it breaks some sites. The next cheapest is around $15 CAD with a bunch of add-ons that I dont really need.
How about VPN for $3ish and get half of the servers?
Thanks Love of love from CAD.2 votes -
Cheaper mail plus tiers (5-10GB)
I just migrated from a Gmail account I've had for 12+ years and noticed a big gap in the current plans.
My Gmail only had 3GB of data. The free plan (500MB) isn't enough for a migration, but jumping straight to 15GB is overkill. It's a bit of a hurdle for those who want to support Proton but don't need that much space.
Could we get smaller tiers, like:
• 5 GB for ~$1/mo
• 10 GB for ~$2/moThis would let users start with a plan that actually fits and upgrade naturally as they grow. If you think the…
2 votes -
[Business Account Setup] Proton-first or Proton-only Setup for Businesses
When signing up for a company account (paid plans), one has to enter an existing company e-mail-address. While that works for existing companies seeking to switch to Proton, new companies that want to go Proton-first (no other e-mail provider) have to use a personal e-mail-address or another provider. It would only make sense to leave the e-mail-address of the "Business Information"/"Tell us about your business" step entirely and allowing for account creation with proton only.
2 votes -
COMPLAINT: Misleading Info led to a purchase I don't want
First off, I am posting using a different email than the account I reference below. I do not want whatever company runs my forum account to have access to any of my Proton account info.
Your "compare plans" feature as viewed on desktop led me to make a purchase I am not happy with. I purchased a monthly Mail Plus subscription yesterday (July 31, 2026). I believed that with this subscription one of the features would be to choose my own VPN server on Proton VPN. After all, it says "1 VPN Slot" and "Access to 2000+ servers in 10…
2 votes -
Discounted Rate For First Responder and Educators
First responders (nurses, EMT's, firefighters, etc...) and educators are underpaid for their lifesaving work. Most cannot afford the cost to protect themselves digitally. I believe Proton has the means to offer them comprehensive plans at substantial discount. Please consider this...they deserve that.
2 votes -
Show OTP key 2FA
I would greatly appreciate if you could allow users to see the private key of your actual OTP 2FA without having to reenable. This could allow users to have more than one 2FA apps if they want without having to rely on changing it every time they want to add a new one.
This should help people than want to migrate from 2FA apps that don't have a way to export the codes (such as Microsoft Authenticator).2 votes -
meet at anz
to pick me up for meeting at the bank of newzealand or even the old ntional bank if its open or pick me up and drop me t the quest or at the late to hit up her own suicide **** victim fake murder r herelf when cn i start?
2 votes -
Option in Lumo 2.0 Plus to buy extra token
Hi Lumonai Team,
Your paid plan covers 90% of my needs, but I often need to analyze hundreds of PDFs at once. Could you add a larger context window and the option to buy extra token credits when needed (similar to Eustella AI Pro)? So I can use your paid plan also for the few large analysis I need to do, paying an extra only when needed2 votes -
2 votes
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super plan
Subject: Feature Request: An Ultimate Plan (With a Lifetime Option!) ♾️Hi Proton Team! 💜I am a huge fan of the Proton ecosystem and the incredible, privacy-first privacy features you keep rolling out.I have a feature request regarding your subscription models. I would absolutely love to see an Ultimate / All-Inclusive Plan that gives access to every single tool and feature Proton offers, without any exceptions.To make it perfect, it would be amazing to have three payment tiers for it:Monthly billing for flexibility.Annual billing for a steady discount.Lifetime (One-Time Payment) option for long-term supporters who want to invest heavily in the…
2 votes -
Be able to add Meet only, since I already paid for Mail.
I want to subscribe to Meet but it comes with Mail, that I already have. Seems to double the price.
2 votes -
Slight modification to higher tier paid plans
For the Proton Duo and Proton Unlimited plan I suggest more chat history in lumo(I would suggest like from 2-3 months to a year) and slightly more usage, not anything crazy, but just something to differentiate them from lower tier plans
2 votes -
Secure Storage for Certification Documents
I use Proton services to keep important documents secure. Has anyone created a good folder structure for storing professional certification records like CMA exam registrations, payment receipts, certificates, and study notes?
I'd love to know how others keep everything organized.
2 votes -
Offer Proton Duo & Family account via Regional pricing in Mobile stores
As the title says, Currently only plans for a single user per product or Unlimited is provided. Please expand it to Duo and Family accounts too for Regional pricing in App Store & Google Play store.
2 votes -
Feature Request: Prorated Subscription Upgrades
"I would like to suggest a feature that allows upgrading an existing subscription to a higher tier with prorated pricing. Having to pay the full price of the new tier without receiving any credit for the active subscription makes upgrading unappealing. Upgrading to a premium tier should be an attractive option for the customer."
2 votes -
Upgrade with overused storage
After a few months of being on Drive plus I realized that the Mail plus plan fits me better. Proton drive drives me crazy so I am moving that to pcloud instead.
I currently have 100 gb in my drive, all of it is photos and videos that I am unable to delete since there is no good way of doing that.
I was unable to go directly from the drive plus to the Mail plus plan, so instead I cancelled my current plan, thinking that I could sign up on the new plan once the old ended. Now comes…2 votes -
Allow one-time purchase for deskop app
I understand some of your services make sense to buy on a subscription model. But why can't you make the Proton Mail desktop app (for Mac and others) available for a one-time purchase?
2 votes
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