Accounts & payments
60 results found
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Stop being a greedy subscription-pushing enterprise
- Stop pushing Unlimited on already paying customers. Proton mail is a good product and I'm SICK of constantly being told that paying 2x a month for products I don't want is a great deal.
- Barring existing customers from black friday deals sucks. The only "deal" offered to me is to pay you more money (unlimited plan), where as new customers can get an actual deal on proton mail.
I know you aren't going to do anything about this, I just want to voice my frustration. Apparently using only one Proton product isn't good enough. Did it occur to you that…
89 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
56 votes -
Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
106 votes -
Standard Notes monthly subscription
I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)
41 votes -
Adjust prices for 3rd-world economies
Direct conversions from USD are ridiculously expensive.
Your discounted 1st year plan costs more than most graduates earn in a month.
4 votes -
Openstreet map integration please
App where we can contribute and use openstreet map
29 votes -
customer benefit for existing clients
there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...
128 votes -
Extended notice periods for invoices during holidays.
My 24-month subscription was discontinued with only 10 days notice, it might be a good idea to wait a bit longer before canceling subscriptions, especially during the end-of-year holidays.
9 votes -
Offer a "lite" version with a lifetime purchase option for users who use minimal features.
I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.
Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.
6 votes -
Visionary Accounts Should have access to one Dedicated VPN Server
I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years
2 votes -
scribe addon
that personal people for like 1 euro/month (for example) the can buy scribe addon if its not in there plan.
4 votes -
allow for a fee to upgrade to extra domains for the unlimted version
allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.
I might get more in the future but 3 is just simply too little :(
3 votes -
Cancel VPN Service.
This is a complex series of questions. Inamnonlybtryijg to cancel the VPN if possible please. I'm not technically savy and realized, I had no use for the services at the time until. I learnmore. May
2 votes -
Purchase multiple plans under 1 account
I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.
I would like the ability to purchase different tiers of plans under the same account.
63 votes -
Have an economy paid level of $10+/- per Year
$4.99 per month for the lowest paid account is ridiculous. And the recent offer of $1 per month...for just ONE month...is silly. BUT I would jump to join a paid BASIC account at a reasonable $1 per month -- $12 rather than $60 per year -- if for no other reason than to support the Proton site. --It is beyond me why Proton has never had a basic $10+/- a year account level for people who justifiably balk at a ridiculous $60 for features little beyond those of a free account.
There are people out here who want to support…
6 votes -
One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.
I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.
2 votes -
domains
Family Plan should have 5 domains instead of 3.
19 votes -
Family plan - Custom domain - Create own address
Users in a family plan should be able create addresses on their own if custom domains are added.
To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.
11 votes -
Proposal for a Discount Program for NATO Veterans
Proposal Overview: I propose that Proton offers a special discount on its range of products and services to NATO veterans as a gesture of appreciation for their service and dedication. This initiative would provide veterans with secure and privacy-focused communication tools, supporting their post-service needs and recognizing their contributions.
Why This Discount Is Important:
Recognition of Service:
NATO veterans have committed themselves to protecting the values of freedom, security, and peace.
Offering a discount on Proton products is a meaningful way to acknowledge their sacrifices and show gratitude for their service.
Enhanced Security and Privacy:Veterans often value secure and…
3 votes -
Automate plan right-sizing when renewing
It would be good for protonmail to see what features someone really uses, and suggest the correct plan automatically instead of forcing them to renew things I don't use at a very high price. Right now, you are only doing this for upgrades.
I need a plan for 3 users with several custom domains for one of the users. I have zero need for Drive, VPN, Calendar, Wallet, and all other options you are pushing onto Unlimited subscribers (which you can easily see). One reasonable option today would be multiple email plus account (with additional custom domains for one of…
4 votes
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