Accounts & payments
53 results found
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Stop being a greedy subscription-pushing enterprise
- Stop pushing Unlimited on already paying customers. Proton mail is a good product and I'm SICK of constantly being told that paying 2x a month for products I don't want is a great deal.
- Barring existing customers from black friday deals sucks. The only "deal" offered to me is to pay you more money (unlimited plan), where as new customers can get an actual deal on proton mail.
I know you aren't going to do anything about this, I just want to voice my frustration. Apparently using only one Proton product isn't good enough. Did it occur to you that…
23 votes -
Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
70 votes -
Appropriate fees should be determined specifically for countries with high inflation.
In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.
36 votes -
Standard Notes monthly subscription
I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)
31 votes -
customer benefit for existing clients
there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...
111 votes -
Purchase multiple plans under 1 account
I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.
I would like the ability to purchase different tiers of plans under the same account.
60 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
7 votes -
Openstreet map integration please
App where we can contribute and use openstreet map
14 votes -
free plan should be better than google free plan
Proton should consider enhancing its free plan to offer more competitive features compared to Google's offerings. Specifically:
Increase storage: Provide more free storage space than Google's current 15GB allocation.
Expand features: Include additional privacy-focused features not available in Google's free plan.
Maintain lower pricing: Ensure that Proton's paid plans remain more affordable than comparable Google plans.
Highlight privacy benefits: Emphasize Proton's superior privacy protections as a key differentiator.
Improve ease of use: Streamline the user interface to make it as intuitive as Google's services.By implementing these changes, Proton could potentially attract more users who are looking for a privacy-focused…
10 votes -
domains
Family Plan should have 5 domains instead of 3.
17 votes -
Extended notice periods for invoices during holidays.
My 24-month subscription was discontinued with only 10 days notice, it might be a good idea to wait a bit longer before canceling subscriptions, especially during the end-of-year holidays.
3 votes -
Long term subscription plan for all products along with stacking of the same plan if possible
Currently Proton has Monthly, Yearly and Bi-Yearly Plans, I'm proposing a new Plan to include 3 Year plan at a small discount compared to Bi-Yearly pan for users, like me, who are willing to opt for such plans.
Also Please give the option to stack the same plan(up to a certain limit of course) if possible, so that users can get the option to buy these plans when they are at sale like Black Friday or any event.
Thanks.
3 votes -
Long term subscription plan for all products along with stacking of the same plan if possible
Currently Proton has Monthly, Yearly and Bi-Yearly Plans, I'm proposing a new Plan to include 5 Year plan at a small discount compared to Bi-Yearly pan for users, like me, who are willing to opt for such plans.
Also Please give the option to stack the same plan(up to a certain limit of course) if possible, so that users can get the option to buy these plans when they are at sale like Black Friday or any event.
Thanks.
3 votes -
Family plan - Custom domain - Create own address
Users in a family plan should be able create addresses on their own if custom domains are added.
To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.
9 votes -
Have an economy paid level of $10+/- per Year
$4.99 per month for the lowest paid account is ridiculous. And the recent offer of $1 per month...for just ONE month...is silly. BUT I would jump to join a paid BASIC account at a reasonable $1 per month -- $12 rather than $60 per year -- if for no other reason than to support the Proton site. --It is beyond me why Proton has never had a basic $10+/- a year account level for people who justifiably balk at a ridiculous $60 for features little beyond those of a free account.
There are people out here who want to support…
3 votes -
Automate plan right-sizing when renewing
It would be good for protonmail to see what features someone really uses, and suggest the correct plan automatically instead of forcing them to renew things I don't use at a very high price. Right now, you are only doing this for upgrades.
I need a plan for 3 users with several custom domains for one of the users. I have zero need for Drive, VPN, Calendar, Wallet, and all other options you are pushing onto Unlimited subscribers (which you can easily see). One reasonable option today would be multiple email plus account (with additional custom domains for one of…
3 votes -
Support bigger Family’s trough the family plan
There should be an option to add more family members and you pay a certain amount more 1Password already does this and this is why I we can’t move over to proton from other services like 1Password.
Support told me to try a business plan but when you try to configure that for 7 people and with the same features as the proton family plan has then it just gets way to expensive.
3 votes -
family
Family plan is more expensive than 6 individual drive plans?
This is strange.And each family is a different world.
Maybe should exist a flexible family plan, being able to choose some variables, like: number of users, applications (maybe one family wants VPN and others do not,...), number of devices,...
3 votes -
Mail Plus plan with shared domain
Sharing a domain among several people is now very expensive.
The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.
I suggest adding one of these options:
1. Add domain sharing to Mail Plus
2. Make an affordable "bare essentials" family plan
3. Add domain sharing as a paid add-on feature25 votes -
Add Option to buy once
I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.
10 votes
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