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How can we improve our accounts settings, payments or plans?

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31 results found

  1. Duo Plan - 2 users too expensive

    1 user, 1 domain = 48€/year
    If you need 2 users, 1 domain = 150€/year
    Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

    Best regards

    275 votes
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    26 comments  ·  Plans  ·  Admin →
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  2. personalized pricing plan

    An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
    I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.

    There is already the option to get more addresses or more domains, its only missing the option for less of those.

    8 votes
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    0 comments  ·  Plans  ·  Admin →
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  3. Exclusive ProtonVPN servers for Visionary Plans

    I think that ProtonVPN should offer exclusive servers for Visionary Plan users. I am a big advocate for everyone having access to a secure and private internet and communications, whether they can afford access or not. However, as a Visionary plan subscriber, I use Proton services for both personal use, as well as my business. Recent issues with ProtonVPN regarding with high loads for U.S. servers, due to people downloading video games, streaming netflix, etc., are very frustrating, especially when using the kill switch.

    Visionary plan subscribers should have access to servers that free and plus accounts should not have…

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  4. Offer discounts for long-term commitments.

    I love protonmail but I am poor. $4.50/month is too much

    1 year premium is €40. Offer 2, 3, 5 year plans for more discount.

    I would buy five years upfront for $2/month

    17 votes
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    0 comments  ·  Plans  ·  Admin →
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  5. Free education account (Plus Plan)

    -> Free plus account for uni/post-secondary students

    • Can be featured in github's student pack (https://education.github.com/pack)
    • Account upgrade could simply expire at the end of educational term
    • Custom domain options allow students to use their EDU domain email with proton mail's superior service
    • Allows students to organize busy mail traffic without folder limitations
    • Increase storage capacity allows for multiple word documents and Comp. Sci projects
    666 votes
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    33 comments  ·  Plans  ·  Admin →
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  6. Basic plan

    A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.

    The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…

    303 votes
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    48 comments  ·  Plans  ·  Admin →
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  7. Desktop bridge for free users.

    I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!

    317 votes
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    63 comments  ·  Plans  ·  Admin →
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  8. Non-profit plans (basic)

    Hi,

    I'm part of a non-profit organization which can't afford a ProtonMail Plus plan.

    We just need more labels and more storage than the free tier allows. We don't need aliases, custom domains, or IMAP. I'm sending it here because I can see in our mailbox that we're not the only non-profits using Gmail.

    I should also highlight that some "non-profits" are probably illegal with repressive governments. (Then they're not, on the legal field, non-profit, but they deserve encryption no less than myself.)

    So various ideas could come up. Non-profits could have more labels and more storage for free. ProtonMail…

    81 votes
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    5 comments  ·  Plans  ·  Admin →
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  9. Lifetime plan

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    6,372 votes
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    153 comments  ·  Plans  ·  Admin →
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  10. Free Trial for Protonmail Premium + cleaner tutorial

    I have turned several people on to proton mail and by far the coolest feature is organizing emails based on content/delivery. If you gave a one month free trial for Protonmail Plus I'm sure all of the people I recommended protonmail to would stay with it as their primary email.

    On top of that having a walkthrough for individuals using new premium features would help with adding more long term adoption.

    11 votes
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    0 comments  ·  Plans  ·  Admin →
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  11. Custom plans - make your own bundle (add-ons)

    Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
    Some may only want more space, without the other extras, or something else

    273 votes
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    25 comments  ·  Plans  ·  Admin →
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