Accounts & payments
316 results found
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Modular bundles for PLUS users
Hi, I love your services! I'm currently using Proton Mail Plus and I'd like to suggest a "Modular Bundle" system.
It would be amazing if we could pick and choose additional services (like Proton Pass) and add them to our existing Plus plan with a loyalty discount (e.g. 40%). Currently, the jump to the Unlimited plan is quite big if someone only needs two specific services.
Allowing us to customize our plans would be a game-changer for the community!
Thanks for your hard work,
4 votes -
ideas to make Lumo+ worth it
I think there are ways to make it worthwhile to fund permanent chats for free users. This is a major pain point because most people want their chat history to be permanent.
My ideas:
Personalize Lumo’s appearance. Some users form a bond with the AI they use, and Lumo is one of the few assistants that actually has a visual persona. Proton could turn this into a Lumo + feature, allowing users to change Lumo’s colour, add a collar, or dress it in outfits.
Redo‑reply option. Not many users need this frequently, so it could be a premium‑only feature, or free…
4 votes -
Allow password reset without losing all data
Allow users to configure if they want data to be encrypted in case of a password reset.
My data is not highly confidential or interesing to others. For me the risk of losing everything after a password reset is much higher than being compromised.
So it would be great to be able to turn off the invalidation of the encryption keys in the event of a password reset.
4 votes -
Take Advantage of Bitwarden Increasing Prices to Provide a Pass Plus Combo
I'm a Proton Mail Plus user. I currently use Bitwarden Premium as my password manager. I recently got an email from Bitwarden informing me that they are going to double their price. My subscription there renews in March, so I thought this would be the best time to switch to Proton Pass. However, the features I need are only available on the Pass Plus plan.
What did I try? To subscribe to Pass Plus in addition to my current Mail Plus plan. But it isn't allowed! It's either one Plus subscription OR the Unlimited plan.
The Unlimited plan would be…
4 votes -
App-based MFA
I like the way that Discord, Steam, Github, Apple, etc do their logins, which is by a phone app that prompts you with a notification and you have to enter the code that it says on the computer. This would be a really convenient way to log into Proton rather than having to use your phone for 2FA. Some of the apps I mentioned also do a qr code thing to log in which is super convenient as well.
4 votes -
Paypal three instalments
When using Proton VPN, after starting the payment process with PayPal, I cannot find the option to pay in three instalments, even though the amount to be paid is more than €30.
In my opinion, Proton has not requested its activation. Yet, the total amount would be credited to them immediately.
I have no technical or financial issues with PayPal.
I would be happy to be proven wrong.
I urge Proton to activate it.
Thank you.Massimo
4 votes -
PaysafeCard
Hi Proton Team,
Compliments on your excellent work!
Would it be possible to expand the options for paying safely and a bit more anonymousely for subscriptions. For example, using PaysafeCard? This card can be purchased at post offices or retail stores in Switzerland. https://www.paysafecard.com/de-ch/4 votes -
Single-page sign-in
I use an Onlykey for password management, 2fa, and passkeys. It'd be nice if there were the option to switch to a single-page sign-in form across platforms and services so that I could save my UN, PW, and TOTP to a single slot.
As it stands, I have to open a text document, use the Onlykey to paste my credentials, and then copy/paste them into the sign-in form. The only alternative right now is to assign the password to one slot, and the TOTP to another. I've only got 24 slots, and I resent having to use more than one…
4 votes -
Enable adding new payment credit/debit cards in apps
Currently when attempting to add new credit/debit cards, the process will fail if you are using the apps, but it will work if you sign in to the web portion of proton mail for instance. Enable the same functionality in the web apps, like proton mail.
4 votes -
Account recovery with timelock (relative or absolute)
Allow to decide whether the recovery phrase can be used at any time or only after a certain period (relative or absolute). For example:
- allow to recover the account with the recovery phrase after X months of inactivity;
- allow to recover the account with the recovery phrase after timestamp X.4 votes -
Remove the subscription limit at checkout time
We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time
4 votes -
One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.
I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.
4 votes -
Family plan with more VPN device slots
I'm subscribed to Proton Unlimited and I'm already using 5 device slots in Proton VPN. I would love to upgrade to the family plan but the family plan still offers only 10 VPN device slots. Each of us have at least 3 devices so we'd love to have additional VPN slots even if it costs more.
4 votes -
Mail&&Simplelogin
Make a plan for Simplelogin&&ProtonMail only.
I don't need PassPlus i already have a pwd manager. I just want those unlimited aliases.
Thanks4 votes -
Multiple Months Plan
If you want more than one month at a time, but less than a year, allow you to pay for those months.
4 votes -
signed-in reset
Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.
4 votes -
Make biometrics free across all apps
It feels weird to me that biometrics is included in the free tier on iOS, but not for the Windows Desktop app. I can imagine it has something to do with licensing costs, but I'd say that it makes a lesser user experience and makes it harder to communicate features for the free vs. the paid tier. I say make it free for all apps, regardless of the operating systems. It's something people expect to be able to use. Maybe more so on iOS, but Windows Hello is on the up and up as well.
4 votes -
Simplify Payment Plan
Plan options between mail plus, drive plus, pass plus is crazy and so overcomplicated.
All it needs is a Free, Plus and Unlimited offer across the suite.
I am spending forever comparing them all. It feels like each one stops another app feature I need, so it's driving me to end up on unlimited but I only need most features in the free version with a couple of plus features that don't exist in one option. If this is the business model design then that's fine, just drop the plus options entirely.
3 votes -
Business plan including personal/Family accounts
Hello,
Do you offer, or plan to offer, a way to combine a Proton for Business subscription with personal accounts? For example:
- A perk similar to 1Password Business, where each Business seat includes a free personal/Family account.
- A Google One–style model, where the subscriber can share benefits with a limited number of independent personal accounts.
- A discounted bundle of a Business plan and a Family plan.
Today these require two separate subscriptions with no link between them. If none of this exists, is it on your roadmap?
Thank you
3 votes -
Support for Peppol e-invoicing (Belgian B2B mandate)
As of 1 January 2026, Belgium requires all VAT-registered businesses to issue and receive structured electronic invoices for domestic B2B transactions, using formats compliant with EN 16931 (Peppol BIS 3.0 is the recommended standard and network). Traditional PDF invoices are no longer accepted for in-scope transactions.
This means many self-employed and small business users in Belgium (and increasingly across the EU, as similar mandates roll out elsewhere) now legally need to send and receive invoices via the Peppol network rather than as email attachments.
Could Proton consider:
Native integration with the Peppol network (as an Access Point, or via partnership…
3 votes
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