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Accounts & payments

238 results found

  1. Mail Plus Family Plan – Affordable Secure Email for The Whole Family

    I love Proton’s encrypted email and want my extended family to use it, but most relatives only need a mailbox—not the full Proton suite. Paying for separate Mail Plus accounts or a bundled Family plan (which includes services we never use) is costly and cumbersome. A dedicated family plan for Mail Plus would let me sponsor and manage everyone’s accounts in one place.

    Feature Overview

    Scope: Covers only Proton Mail Plus (no VPN, Drive, Pass).
    Primary Admin: One main subscriber pays and controls member invites, removals, and billing via a simple dashboard.
    Individual Mailboxes: Each family member gets a separate, fully encrypted account with
    3 votes

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  2. Paypal three instalments

    When using Proton VPN, after starting the payment process with PayPal, I cannot find the option to pay in three instalments, even though the amount to be paid is more than €30.
    In my opinion, Proton has not requested its activation. Yet, the total amount would be credited to them immediately.
    I have no technical or financial issues with PayPal.
    I would be happy to be proven wrong.
    I urge Proton to activate it.
    Thank you.

    Massimo

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. PaysafeCard

    Hi Proton Team,
    Compliments on your excellent work!
    Would it be possible to expand the options for paying safely and a bit more anonymousely for subscriptions. For example, using PaysafeCard? This card can be purchased at post offices or retail stores in Switzerland. https://www.paysafecard.com/de-ch/

    3 votes

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  4. Lowest Cost Family Plan

    Guys - I would love to purchase and support Proton, but the pricing needs to be changed up. I'm not sure where y'all are at, but not all Americans are rich. My wife and I are both teachers. We keep all our important stuff in ProtonMail for security, but we have access to M365 and Google for free, and practically no limit on space or features.

    I would pay for Proton Mail - just because. If I could get everything for my family for something like $99 a year, I would do it. I think you would have a ton…

    3 votes

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  5. Satispay payment option

    In this time where Visa and mastercard want choose that the user can buy i propose to integrate all local payment options

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. Enable payments to be taken from a backup payment source

    Currently, you can add additional credit/debit cards and paypal, but the payment will only be taken from the default payment option.

    3 votes

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  7. Enable adding new payment credit/debit cards in apps

    Currently when attempting to add new credit/debit cards, the process will fail if you are using the apps, but it will work if you sign in to the web portion of proton mail for instance. Enable the same functionality in the web apps, like proton mail.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. Account recovery with timelock (relative or absolute)

    Allow to decide whether the recovery phrase can be used at any time or only after a certain period (relative or absolute). For example:
    - allow to recover the account with the recovery phrase after X months of inactivity;
    - allow to recover the account with the recovery phrase after timestamp X.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. Remove the subscription limit at checkout time

    We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time

    3 votes

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  10. Allow wechat pay for Proton.

    So I am living in China and I do not have Paypal and anything that can be used for paying. The only thing I can use right now is Wechat payment. Can proton add a wechat pay feature where I can pay through wechat? That'll make things way easier in China where everything is restricted and not allowing me to pay for anything

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  11. Intégration Coffre fort Documents speciaux

    Tel que certains services en lignes Tel que Digipost en France. Ajouter un coffre fort pour le téléchargement automatique de factures, tel facture énergétique, Loyer, fiches de salaire, pourquoi pas des documents médicaux, tout cela réuni dans un coffre fort sur proton drive, bien à l'abri des regards.
    Soit un coffre inclu avec Proton drive soit une offre supplémentaires lier au compte.
    Onedrive Offre cette possibilité de verrouiller des documents via se coffre fort.

    3 votes

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  12. CLOSE MY ACCOUNT NOW

    I WANT TO CLOSE MY ACCOUNT WITH YOU I DO NOT CARE IF I EVEN GET MY MONEY BACK JUST CLOSE ACCOUNT AND DELETE MY DEBIT CARD..........

    3 votes

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  13. Family plan with more VPN device slots

    I'm subscribed to Proton Unlimited and I'm already using 5 device slots in Proton VPN. I would love to upgrade to the family plan but the family plan still offers only 10 VPN device slots. Each of us have at least 3 devices so we'd love to have additional VPN slots even if it costs more.

    3 votes

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  14. Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.

    Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  15. Mail&&Simplelogin

    Make a plan for Simplelogin&&ProtonMail only.
    I don't need PassPlus i already have a pwd manager. I just want those unlimited aliases.
    Thanks

    3 votes

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  16. Offer a premium plan for Proton Calendar that’s separate from Mail Plus

    I would like to have access to the premium features of Proton Calendar, like having more than 3 calendars, being able to customize the colors or share calendars with other accounts, but I don’t need Mail Plus. I have specific needs for my email hosting and Proton Mail Plus is not the best option for them, so I have another paid email provider. I would be happy to pay 1€ per month to access the premium features of Proton Calendar, but paying the price of Mail Plus (around 4 or 5€ per month) just to get the calendar is too…

    3 votes

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  17. default 2fa setting

    Allow the user to set the default 2fa, with the effect that the default 2FA is displayed first. I use 1Password password manager. For Proton, I use both a security key and an authenticator. Proton insists on prompting for a security key and showing authenticator as an alternative. I almost never use the security key; it is my backup. But this behavior by Proton, prompting for the security key, prevents my password manager from getting me logged all of the way in automatically.

    I currently have to click the authenticator tab. When I do that, my password manager takes over…

    3 votes

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  18. Multiple Months Plan

    If you want more than one month at a time, but less than a year, allow you to pay for those months.

    3 votes

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  19. Reactivate an account that had been deactivated due to inactivity

    I signed up for ProtonMail a while ago, but I never got around to using it. Now I want to use that email address for a subscription account. How can I reactivate it?

    3 votes

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  20. REEMBOLSO COMPLETO

    Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.

    E não estou encontrando a pagina de suporte no site de PROTON.

    3 votes

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