Accounts & payments
226 results found
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Shared folders for proton drive with business plans
Add shared Folders or a Common proton drive for all proton users within a business plan of one company.
It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.
2 votes -
Benefits + locking in long term users
I was thinking of a good and healthy way for both users and company to support long term users.
I got to this idea.
Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
So after 1 year you get 1%
2 years 2%
That goes up to a maximum for example 25% after being a loyal customer for 25 years.
Or 50% after 50 years that's up to the company what they feel good about.If you cancel your subscription once (or can't pay it) you lose all the build up…
2 votes -
Purchase extra domains
It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.
2 votes -
Very Expensive for disabled UK pensioner
Offer incentive of discount for loyal customers. Product is great but regretably far too expensive!
When you are a disabled pensioner in the UK, we cannot afford the high "usual" price.
You should be encouraging folk to renew, not leave.
Great product and customer service. Poor unaffordable pricing!
Why increase the "churn rate" when you already have a captive audience?2 votes -
Satispay payment option
In this time where Visa and mastercard want choose that the user can buy i propose to integrate all local payment options
2 votes -
Enable adding new payment credit/debit cards in apps
Currently when attempting to add new credit/debit cards, the process will fail if you are using the apps, but it will work if you sign in to the web portion of proton mail for instance. Enable the same functionality in the web apps, like proton mail.
2 votes -
Allow users to configure an email to be sent along with granted emergency access
It would be helpful if users could store a text message to be sent to the emergency access grantee that contains further instructions. Most of the time people will have forgotten about instructions given years ago by the time they are granted access. It doesn't have to be fancy. A simple mult-line textfield would do.
2 votes -
j aimerais savoir pourquoi j ai payer pour un abonnement illimité et que peu importe ou que je regarde sa me demande de upgrader mon abonn
il devrait mettre sa plus simple . que ont puisse voir facilement et en tout temps notre niveau d abonnement et aussi pour le soutient a la clientèle ces très très compliqué .
sa a prit 3 jour régler mon problème au début il disait que il avait rien d anormal mais je n avait plus Access a rien .
il ont énormément de progrès a faire du coter support a la clientèle.
i devrait aussi mettre en place du support en Français.
sur tout pour la clientèle comme moi qui paye .donc si quelque un du service a…
2 votes -
Proton for Business - Enforce Security Key 2FA Policies for Organization Users
As more organizations move towards embracing physical security keys (e.g. Yubikey) for authentication security, please consider introducing policy controls at the organization administrator level to:
(1) Enforce 2FA by security key for all users (specifically require security key 2FA to login, not just TOTP or other forms of 2FA in general).
It is noted that a related request of "Allow security key 2FA without setting up OTP 2FA" is already in place here (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/48368117-allow-security-key-2fa-without-setting-up-otp-2fa).
(2) Restrict user-account 2FA enrollment/deactivation/modification to organization admins only.
Please allow the organization to determine whether users can make such privileged changes themselves, or…
2 votes -
view entries grouped by domain URL
to be able to display entries grouped or sorted by the domain of the access URL
2 votes -
Remove the subscription limit at checkout time
We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time
2 votes -
tôi
tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó
2 votes -
Balancing delete account now vs have time to review the destructive action
There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.
For example, deleting an account.
Some people may want to delete the account immediately to remove any trace.
Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.
Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.
2 votes -
Libravatar support
Instead of a 2 letter for avatar support for libravatar
2 votes -
Onetime payment for lifetime Proton Unlimited
There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.
I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…
1 vote -
Domain Registration
Offer a domain registration service (a la "Google Domains") so we don't have to keep renewing our custom domains elsewhere and Proton can get a buck or 2 for each registration or renewal.
1 vote -
Proton Unlimited Lite – for everyday users
Many people are growing wary of U.S. tech giants, yet Proton is still seen as a niche solution for power users. Most of us only need a reliable email address, a modest amount of cloud storage for document backups, and strong password protection with 2FA.
I propose a Proton Unlimited Lite plan that bundles exactly those essentials:
• Proton Mail (basic inbox)
• 20–30 GB of Proton Drive for secure document backup
• Proton Pass for password management (including 2FA)
• Optional family add‑on so households can share the same subscriptionThe current “Mail Pro” tier feels over‑engineered—too many email aliases and unnecessary features—while the full…
1 vote -
correct IGIC (local VAT) or VAT-free for Canary Islands
The Canary Islands are part of Spain, but not part of the EU VAT zone. Instead of VAT (IVA), the islands apply their own local indirect tax called IGIC – generally 7 %, and in many B2B cases 0 %.
This means that invoices issued to customers based in the Canary Islands must not include standard Spanish VAT. Depending on the business relationship, they should either apply IGIC or be issued without any VAT at all, following the special tax status of the islands.
Take into account that the reverse charge mechanism doesn't apply here. Canary Islands tax-Ds cannot be…1 vote -
Automatically re-enable other email addresses when premium account is reinstated
Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.
1 vote -
Mail Plus Family Plan – Affordable Secure Email for The Whole Family
I love Proton’s encrypted email and want my extended family to use it, but most relatives only need a mailbox—not the full Proton suite. Paying for separate Mail Plus accounts or a bundled Family plan (which includes services we never use) is costly and cumbersome. A dedicated family plan for Mail Plus would let me sponsor and manage everyone’s accounts in one place.
Feature Overview
…Scope: Covers only Proton Mail Plus (no VPN, Drive, Pass). Primary Admin: One main subscriber pays and controls member invites, removals, and billing via a simple dashboard. Individual Mailboxes: Each family member gets a separate, fully encrypted account with1 vote
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