Accounts & payments
226 results found
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Make Activity Monitoring Available for Proton Visionary Users
As a Proton Visionary user, I would greatly appreciate having access to the Activity Monitoring feature within this plan. This would allow me to track how my account is being used, see important changes that have been made, and respond quickly if any unwanted activities occur.
Including this feature in Visionary would be a valuable addition, since the plan promises the maximum limits and features available. Currently, users who rely on Activity Monitoring have to switch to a professional-tier plan—despite it offering fewer overall benefits compared to Visionary—just to get this single function.
By integrating Activity Monitoring into Visionary, advanced…
4 votes -
Greater Clarity
I have been a bit disappointed with Proton. It seemed to be perfect for me, and I thought the lowest paid subscription would cover all that I needed. I read carefully what was offered, but I soon discovered, one at a time, that I had to up the ante, so I ended up having to pay double what I had expected. That was reluctantly accepted, only for me to discover,which is not clearly stated as far as I can tell, that there is no app for Linux on Proton Drive. That is nearly a deal-breaker for me, and it seems…
4 votes -
Suggestions for Billing and Payment Options
Dear ProtonMail Team,
I have two ideas that could make your service even more convenient for customers:
1. It would be very helpful if the billing date could be adjusted directly in the user dashboard.
2. Additionally, it would be desirable if personal accounts could also pay via direct debit, similar to what is currently available for business plans.Thank you for considering these suggestions.
Best regards
4 votes -
I want to add VPN to my Mail Plus account and take advantage of the end of summer sale
The end of summer sale is tempting but I already have products from other providers so I don't need the whole Unlimited offering. Besides which, after a year the price would escalate and I couldn't justify the expense. I want to add VPN to my existing Mail Plus account, preferably via the end of summer discount, but I can't find a way to do this. Why can't I have Mail Plus plus VPN? (I previously posted this on Reddit but I'm unable to view Proton's response for some reason)
4 votes -
Easier Management of Multiple Proton Accounts (with Admin/Billing Role)
As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.
What would help:
The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.
An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.
A centralized view where I can see all active subscriptions…
4 votes -
Create new Account/user from within duo settings
I have 2 businesses running from within 1 duo account which I need to separate into 2 separate accounts from within duo admin, I want to drag and drop the addresses from the main account into the new user account to separate my businesses, this is Critical!
I cannot delete the addresses and reclaim them under a new account because not only is there a limit to delete 1 per year, but also my business domains are already setup for both businesses under 1 account, I want and need to separate them like separate entities from within the duo admin.4 votes -
multi user payment options
When you have multiple people in a family plan, allow each user to split the cost of the plan, but add a warning that if someone decides to stop paying, then the one who made the family plan, would be responsible for paying the full cost.
4 votes -
4 votes
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Hiding ip address is good, in same way hiding the mobile network for police/telecom providers also
Implement in a short time, it will be a immediate feature
4 votes -
Price is too high for Indian users !
Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive
4 votes -
One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.
I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.
4 votes -
Adopt a sliding scale approach to pricing and a more flexible customizable plan building option
More flexible "choose your own adventure" style plan building. all options are given a value and you can construct a plan tailored to your needs.
example: i could have a family plan for email for 3 people with minimal features except for privacy and i could have the flexibility to pay small additional fee to upgrade storage for all accounts. or even just the option to add more storage with the free drive account for a small monthly fee would be better.
[my opinion: Ideally adding discounted plans for community groups/activists and a focus on a discount for low income…
4 votes -
security practice or training in a safe environment
Proton has a security review page which is great. https://account.proton.me/u/0/pass/recovery
A feature allowing people to practice recovering an account in a safe space is appreciated. Then I can feel more comfortable with the process without harming my existing account.
Perhaps this could be part of an education / setup / review / training system.
4 votes -
Be able to hide user name and email from ios/android app
Be able to hide user name and email from ios/android app
4 votes -
Allow disabling recovery phrase nag messages
Allow a user to permanently dismiss the recovery phrase nag messages.
The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.
4 votes -
B2B Invoice – Reverse Charge
Issue B2B invoices without VAT (domestic vs. customer country), applying the reverse charge mechanism.
3 votes -
Visionary + Business Suite Plan
I would like a combination of the Visunar plan and the business plan.
A subscription where you can manage both features.
I would consider it worth €150 a month for 10 users + 1 VPN IP server.
The API key should be easier to manage.
You should be able to delete the IP monitoring logs yourself.
The business plan should have an admin account whose rights cannot be revoked by other admin accounts in the organization.I would like to test the beta features.
3 votes -
Single-page sign-in
I use an Onlykey for password management, 2fa, and passkeys. It'd be nice if there were the option to switch to a single-page sign-in form across platforms and services so that I could save my UN, PW, and TOTP to a single slot.
As it stands, I have to open a text document, use the Onlykey to paste my credentials, and then copy/paste them into the sign-in form. The only alternative right now is to assign the password to one slot, and the TOTP to another. I've only got 24 slots, and I resent having to use more than one…
3 votes -
Multiple Account Registration
Currently, we are unable to register multiple accounts or change payment accounts. Please implement a specification change.
3 votes -
Add a Confirmation Prompt for System-Wide Password Changes
Changing a password on a single Proton service (e.g., Proton VPN) can unexpectedly change the password for all connected Proton services, including Proton Mail and Proton Pass. This can lead to users being locked out of their accounts, especially if they have not set up a recovery method.
This is particularly confusing when using an alias. A user might assume the password change only affects the specific service tied to that alias, not the entire Proton account. I experienced this firsthand; I was lucky enough to get all my data back after a reset.
3 votes
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