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Accounts & payments

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  1. Allow adding a second paypal payment method or updating/deleting current

    I used my Paypal account to pay for my Proton account. I updated my Paypal credentials with anonymous login. I can not either change the Paypal credentials or delete the Paypal payment method. I have to add a card to allow me to change Paypal account. This is not ideal.

    Please allow Paypal information update or add a second Paypal method.

    Thank you.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. Multiple 2FA Devices

    Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  3. dedicated subscription tab/page

    1. How about some navigation jump links at the top of the all settings page to let people know there is more on the page.

    subscription options>
    current subscription level>
    payment methods>
    credits>
    gift code>
    Invoices>
    Notifications>
    Export/Import> (or security and privacy settings page)
    cancel> (or security and privacy settings page)

    1. At the top of the dashboard, the subscription comparisons should indicate current level.
    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  4. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. B2B Invoice – Reverse Charge

    Issue B2B invoices without VAT (domestic vs. customer country), applying the reverse charge mechanism.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. Visionary + Business Suite Plan

    I would like a combination of the Visunar plan and the business plan.
    A subscription where you can manage both features.
    I would consider it worth €150 a month for 10 users + 1 VPN IP server.
    The API key should be easier to manage.
    You should be able to delete the IP monitoring logs yourself.
    The business plan should have an admin account whose rights cannot be revoked by other admin accounts in the organization.

    I would like to test the beta features.

    4 votes

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    0 comments  ·  Plans  ·  Admin →
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  7. Single-page sign-in

    I use an Onlykey for password management, 2fa, and passkeys. It'd be nice if there were the option to switch to a single-page sign-in form across platforms and services so that I could save my UN, PW, and TOTP to a single slot.

    As it stands, I have to open a text document, use the Onlykey to paste my credentials, and then copy/paste them into the sign-in form. The only alternative right now is to assign the password to one slot, and the TOTP to another. I've only got 24 slots, and I resent having to use more than one…

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  8. Multiple Account Registration

    Currently, we are unable to register multiple accounts or change payment accounts. Please implement a specification change.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. Add a Confirmation Prompt for System-Wide Password Changes

    Changing a password on a single Proton service (e.g., Proton VPN) can unexpectedly change the password for all connected Proton services, including Proton Mail and Proton Pass. This can lead to users being locked out of their accounts, especially if they have not set up a recovery method.

    This is particularly confusing when using an alias. A user might assume the password change only affects the specific service tied to that alias, not the entire Proton account. I experienced this firsthand; I was lucky enough to get all my data back after a reset.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  10. Idea Proposal: Custom Domain as Default Address in ProtonMail

    Problem:
    Currently, when users add a custom domain to ProtonMail, their primary login and default email often remain as @proton.me or @pm.me.
    While aliases can be set up, the Proton address cannot be fully removed, and users can’t set the custom domain as the true default identity.
    This creates friction for users who want to use their own domain exclusively for both sending and receiving emails.

    4 votes

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    1 comment  ·  Accounts  ·  Admin →
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  11. Create new Account/user from within duo settings

    I have 2 businesses running from within 1 duo account which I need to separate into 2 separate accounts from within duo admin, I want to drag and drop the addresses from the main account into the new user account to separate my businesses, this is Critical!
    I cannot delete the addresses and reclaim them under a new account because not only is there a limit to delete 1 per year, but also my business domains are already setup for both businesses under 1 account, I want and need to separate them like separate entities from within the duo admin.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  12. Add Twint please

    As a Swiss Company i really expected that i could pay with Twint.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. multi user payment options

    When you have multiple people in a family plan, allow each user to split the cost of the plan, but add a warning that if someone decides to stop paying, then the one who made the family plan, would be responsible for paying the full cost.

    4 votes

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  14. 4 votes

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  15. 4 votes

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  16. Price is too high for Indian users !

    Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive

    4 votes

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  17. One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.

    I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.

    4 votes

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    2 comments  ·  Plans  ·  Admin →
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  18. Adopt a sliding scale approach to pricing and a more flexible customizable plan building option

    More flexible "choose your own adventure" style plan building. all options are given a value and you can construct a plan tailored to your needs.

    example: i could have a family plan for email for 3 people with minimal features except for privacy and i could have the flexibility to pay small additional fee to upgrade storage for all accounts. or even just the option to add more storage with the free drive account for a small monthly fee would be better.

    [my opinion: Ideally adding discounted plans for community groups/activists and a focus on a discount for low income…

    4 votes

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  19. security practice or training in a safe environment

    Proton has a security review page which is great. https://account.proton.me/u/0/pass/recovery

    A feature allowing people to practice recovering an account in a safe space is appreciated. Then I can feel more comfortable with the process without harming my existing account.

    Perhaps this could be part of an education / setup / review / training system.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  20. Be able to hide user name and email from ios/android app

    Be able to hide user name and email from ios/android app

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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