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Accounts & payments

316 results found

  1. Stop sponsoring politically-oriented and far-right youtube channels or content

    I noticed that a far-right youtube channel is sponsored by Proton.
    Please do not sponsor politically-oriented youtube channels or content !

    Source: https://www.youtube.com/watch?v=8aUdWFfKCog and active sponsoring link https://proton.me/vincentlapierre

    14 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    14 votes

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    2 comments  ·  Accounts  ·  Admin →
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  3. Payment Plans for Individual Proton Servics (a la carte)

    It would be nice to have the option to only pay for the Proton services you want/use. I've been using a free Proton account for years with the desire to contribute, but my financial situation hasn't allowed for this. I'm just now to the point where I could pay a couple of dollars for Proton services, and would particularly benefit from an upgraded Proton Calendar. Unfortunately, this is only available in the Proton Unlimited, which is $10USD per month even when committing to a full year. This seems quite pricy when I just want a less restricted calendar. Would it…

    13 votes

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    3 comments  ·  Plans  ·  Admin →
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  4. Easier Management of Multiple Proton Accounts (with Admin/Billing Role)

    As a small business owner, I often manage multiple Proton accounts – for example, one for personal use and others for different projects or clients. While Proton is already a great tool, handling multiple accounts could be made a lot more convenient.

    What would help:

    The ability to link and switch between multiple Proton accounts within the same interface, without constantly logging in and out.

    An option to set different billing addresses and email contacts per account. This would be especially useful when managing subscriptions for multiple businesses or teams.

    A centralized view where I can see all active subscriptions…

    13 votes

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    3 comments  ·  Accounts  ·  Admin →
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  5. 13 votes

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    6 comments  ·  Payments  ·  Admin →
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  6. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    13 votes

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    1 comment  ·  Accounts  ·  Admin →
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  7. If I already pay you stop promoting things to me.

    I'm sick of seeing Special Offer and Promotions. I'm already a customer. You don't need to send me promotions. I'm already a customer.

    12 votes

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    1 comment  ·  Accounts  ·  Admin →
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  8. Add a 7-day grace period to undo account deletion

    Currently, deleting a Proton account is immediate and irreversible. I propose adding a 7-day "grace period" (or pending deletion state) after a user requests to delete their account.

    Why is this needed?


    • Accidental Deletion & Regret: Users might make a hasty decision or accidentally confirm deletion. A small window allows them to change their mind and avoid losing critical emails, Drive files, and Passwords.


    • Account Hijacking: If a malicious actor gains access to a user's account, they can currently delete it instantly to destroy data. A 7-day window gives the real owner a chance to recover the account before everything…

    12 votes

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    1 comment  ·  Accounts  ·  Admin →
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  9. Sign in to the account with email aliases

    I would like us to be able to choose the emails (main account email and email alias) that can be used to authenticate on the account. Currently it is possible to authenticate with all emails, principal and alias, this can induce a security risk by multiplying the connection possibilities.

    12 votes

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    2 comments  ·  Accounts  ·  Admin →
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  10. Automatically re-enable other email addresses when premium account is reinstated

    Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.

    12 votes

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    0 comments  ·  Accounts  ·  Admin →
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  11. Proton Mail Lite Plan - $10/year

    Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.

    Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.

    12 votes

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    1 comment  ·  Plans  ·  Admin →
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  12. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    12 votes

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    1 comment  ·  Plans  ·  Admin →
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  13. Pay in Canadian Dollars

    Allow to pay in CAD dollars.

    12 votes

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    0 comments  ·  Payments  ·  Admin →
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  14. Safeguard Preferred Email on Downgrade

    Safeguard Preferred Email on Downgrade

    As a Paid Proton User,
    I want to change my primary account username to any other active Proton alias I own,
    So that my preferred email address remains the permanent, primary identifier for my account even if I downgrade to the free tier in the future.

    11 votes

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    0 comments  ·  Accounts  ·  Admin →
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  15. Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access

    First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

    Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

    In practical terms, both a recovery phrase and a written-down master password + TOTP seed…

    11 votes

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    3 comments  ·  Accounts  ·  Admin →
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  16. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    11 votes

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    1 comment  ·  Accounts  ·  Admin →
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  17. Tether Payments

    Payment method with TRC-20 Tether

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. Family plan including Lumo+

    I would appreciate a family plan that also includes Lumo+. Currently, I need a family plan plus four Lumo+ subscriptions to cover all of us, which exceeds my budget. Ideally, I am looking for an all-in-one family plan.

    10 votes

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    0 comments  ·  Plans  ·  Admin →
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  19. Passwordless login using hardware key / passkey only

    Enable the user to use a FIDO2 hardware key or an iOS or Android biometric passkey as the sole login method for users that desire it. It would be for all Proton services, in my case mail, drive and pass.

    I would like to eliminate using passwords altogether and solely rely on a passkey in my iOS Passwords app OR my Feitian FIDO2 hardware key with fingerprint sensor.

    Requiring multiple keys would be a way to help prevent users from locking themselves out.

    1password is currently in beta with passwordless login and google already supports it.

    10 votes

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    0 comments  ·  Accounts  ·  Admin →
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  20. Make Proton Mail optional or more functional for Proton Pass & SimpleLogin user

    I purchased the lifetime plan primarily for Proton Pass and SimpleLogin. However, I’ve noticed that using a Proton Mail account is currently required to log into these services.

    If Proton Mail is going to remain a mandatory part of the login system, I would appreciate it if the account came with more practical functionality—such as email forwarding, around 10GB of mailbox storage, and access to Proton Mail Bridge.

    At the moment, the Proton Mail account feels somewhat underutilized and doesn’t offer much value for my use case.

    If providing these features isn’t feasible, I would kindly suggest reconsidering the requirement…

    10 votes

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    2 comments  ·  Accounts  ·  Admin →
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