226 results found

1. Military Veterans/Disabled Veterans Discount

   Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!

   7 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Plans  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Proton Mail Lite Plan - $10/year

   Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.

   Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Plans  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Pricing Adjustment Request - Turkish Market

   Dear Proton Team,

   Due to the severe inflation in Turkey, upgrading my account with Euro pricing is currently unaffordable.

   I kindly request that you consider introducing Turkish Lira pricing for our market. This would significantly improve accessibility and allow more users in Turkey to subscribe to your valuable services.

   Thank you for your prompt consideration.

   Sincerely,

   Erdem

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Payments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Connecting to Proton services with 3FA

   Have the ability to log in through three separate forms of identification before accessing the Proton account.
   For example :
   1 - the Proton password
   2 - Google Authentication code (or any other tool)
   3 - Proton authenticator (to be created)

   The user initially logs in with their username and password. Then Proton asks for the 6-digit code that Google Authenticator (or other) gives. Then the user enters the 6-digit code from Google Authenticator into Proton Authentication which validates the 6-digit code and gives a code (e.g. numbers or a word) to the user. The user enters the numbers (or word) given by Proton Authentication and finally logs in if everything is ok.

   It takes longer to log in but (I think) it would increase security even more.

   Have the ability to log in through three separate forms of identification before accessing the Proton account.
   For example :
   1 - the Proton password
   2 - Google Authentication code (or any other tool)
   3 - Proton authenticator (to be created)

   The user initially logs in with their username and password. Then Proton asks for the 6-digit code that Google Authenticator (or other) gives. Then the user enters the 6-digit code from Google Authenticator into Proton Authentication which validates the 6-digit code and gives a code (e.g. numbers or a word) to the user. The user enters the numbers (or… more

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Accounts  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Scoped account logins/workspaces

   For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account while the work password only grants the ability to view things I have added to that scope and not make changes to settings.

   For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account… more

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Accounts  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Purchase extra storage

   It was possible to purchase extra storage before the rebranding. I’d like to see that feature returned across all plans including Visionary. Blocks could be structured something like:

   10GB
   100GB
   250GB
   500GB
   1TB
   10TB

   Let me buy as many blocks in whatever configuration I choose to meet my own storage requirements.

   While I appreciate a lot of effort went into creating the current individual, family, and business plans, and that storage limits have been bumped up from time to time, we all have different requirements. Photo and video files especially are only getting larger and more of them created. Give us the tools to manage our digital lives without resorting to deleting things as we hit storage limits even on higher plans.

   It was possible to purchase extra storage before the rebranding. I’d like to see that feature returned across all plans including Visionary. Blocks could be structured something like:

   10GB
   100GB
   250GB
   500GB
   1TB
   10TB

   Let me buy as many blocks in whatever configuration I choose to meet my own storage requirements.

   While I appreciate a lot of effort went into creating the current individual, family, and business plans, and that storage limits have been bumped up from time to time, we all have different requirements. Photo and video files especially are only getting larger and more of them created. Give… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Plans  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Stop locking advertised 1GB of storage behind a 15-day call to action

   One's locked at 500Mb if they don't perfom actions they might not even be able to, although the service advertised itself as 1GB no strings attached.
   It feels shady, reminds of the disgraceful practices we're trying to avoid by using Proton, & completely turned a friend off the service because they wanted a clean e-mail adress, not another source of economic pressure.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Plans  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access

   First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

   Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

   In practical terms, both a recovery phrase and a written-down master password + TOTP seed effectively reduce account security to single-factor access (1FA). Anyone in possession of either of those combinations can gain immediate access. That’s a significant security concern.

   In my opinion, the purpose of a recovery phrase should be rethought. Instead of granting immediate access, it could initiate a delayed recovery process – say, 24 hours, 48 hours, or even a week. During that time, the account owner could be notified and given the option to deny the recovery attempt.

   Basically, the security of 2FA is preserved by breaking it down into 1FA + a delayed access mechanism.

   This approach would strike a better balance between usability and security. Users still have a way to regain access if they lose credentials, but it adds a critical layer of protection against abuse.

   An added benefit is that it would make it safer to share the recovery phrase with a trusted person (e.g. in case of emergency or death), since they wouldn't be able to gain instant access.

   First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

   Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

   In practical terms, both a recovery phrase and a written-down master password + TOTP seed… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Accounts  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Allow us to create other accounts with custom domains we already have tied to existing accounts

   Having me be able to use a custom email domain for my account is cool, however, limiting what I can do with the domain that I PAID FOR, is entirely overstepping boundaries. I should be able to create a new email under my account using my custom domain, and then be able to create an entirely separate proton account using that email with my custom domain. Just because a domain is tied to one proton account should not stop it from being able to create other proton accounts, all this is making me do is consider not using proton to manage my email and cancel my visionary subscription.

   ADDITIONALLY, what is the point of aliases if I cannot use them to do the same thing? If I have a domain I registered solely for the purpose of making aliases for it, stopping me from making free proton accounts with the domain I bought with my own money is also insane.

   And when I say "proton accounts" I don't mean 15, or 50, or 500; I mean like 5, tops. I want a work@domain.com account I can use to separate my work passwords from my personal passwords as I don't want all of my passwords being logged in at work; but I also don't want to waste a paid sub-user slot just for something that can be accomplished with a free tier account. This is also entirely solvable by just letting us create free-tier sub users under the main account that has the domain tied to it.

   And no, this suggestion: https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/12484953-access-the-same-custom-domain-from-multiple-proton, is not solving the problem I am suggesting a fix for.

   Having me be able to use a custom email domain for my account is cool, however, limiting what I can do with the domain that I PAID FOR, is entirely overstepping boundaries. I should be able to create a new email under my account using my custom domain, and then be able to create an entirely separate proton account using that email with my custom domain. Just because a domain is tied to one proton account should not stop it from being able to create other proton accounts, all this is making me do is consider not using proton to… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Accounts  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Create a cheaper Unlimited Lite Plan

    12.99€ is a lot of money for a lot of people, but the Free plan might not be enough, so I’d really like to have a Unlimited lite plan that’s cheaper with less features

    Maybe only 100gb of cloud
    10 Calenders
    100 Simplelogin aliases
    5 VPN Users
    5 Emails
    That maybe priced at 7.99€ a month or 84€ per Year

    To make the switch from data stealing companies easier and cheaper for a lot of people who might not be able to pay 12.99 a month/ 120€ per Year or aren’t from a first world county where it can be a big percentage of salary, but still value their privacy and aren’t satisfied with the Free plan.

    12.99€ is a lot of money for a lot of people, but the Free plan might not be enough, so I’d really like to have a Unlimited lite plan that’s cheaper with less features

    Maybe only 100gb of cloud
    10 Calenders
    100 Simplelogin aliases
    5 VPN Users
    5 Emails
    That maybe priced at 7.99€ a month or 84€ per Year

    To make the switch from data stealing companies easier and cheaper for a lot of people who might not be able to pay 12.99 a month/ 120€ per Year or aren’t from a first world county where it can be… more

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Create an easy way to backup and delete emails from certain dates to save storage space

    In the global cost of living crisis we need more help from companies trying to do good. many of us just can't afford to continually upgrade packages from storage getting filled up. At the same time, we don't want to be using unnecessary resources putting pressure on Proton. There already exists a backup/export process but it's not particularly user friendly and as far as I can tell there's no options, it's either all or nothing. I have 17.5GB of emails, I really don't need all of them saved, but there's no apparent way to just say sort emails over 3 years old to export and save elsewhere, so I could just easily delete those and keep the one's I might need again handy. It would be super brilliant if you could please come up with a tool to help users keep within the storage limits they can afford - if not through this way another suggestion would be welcome. Just please keep in mind your prices more than double from the cheapest account to the unlimited, and that's just simply not affordable for many of us who have been with you for years.

    In the global cost of living crisis we need more help from companies trying to do good. many of us just can't afford to continually upgrade packages from storage getting filled up. At the same time, we don't want to be using unnecessary resources putting pressure on Proton. There already exists a backup/export process but it's not particularly user friendly and as far as I can tell there's no options, it's either all or nothing. I have 17.5GB of emails, I really don't need all of them saved, but there's no apparent way to just say sort emails over 3… more

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Allow adding a second paypal payment method or updating/deleting current

    I used my Paypal account to pay for my Proton account. I updated my Paypal credentials with anonymous login. I can not either change the Paypal credentials or delete the Paypal payment method. I have to add a card to allow me to change Paypal account. This is not ideal.

    Please allow Paypal information update or add a second Paypal method.

    Thank you.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Integrate Flexa for payments

    Flexa accepts many different crypto currencies and stablecoins. It's the fastest and most fraud proof payment network in the world. Their SDK can be integrated in any app or website at no cost.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Multiple 2FA Devices

    Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. dedicated subscription tab/page

    1. How about some navigation jump links at the top of the all settings page to let people know there is more on the page.

    subscription options>
    current subscription level>
    payment methods>
    credits>
    gift code>
    Invoices>
    Notifications>
    Export/Import> (or security and privacy settings page)
    cancel> (or security and privacy settings page)

    1. At the top of the dashboard, the subscription comparisons should indicate current level.
    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Accounts  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Authentication on https://account.proton.me/de/reauth reveals password by default

    Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Accounts  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Include Lumo in Proton unlimited discounted in 2 years plan as an option
    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Payment Plans for Individual Proton Servics (a la carte)

    It would be nice to have the option to only pay for the Proton services you want/use. I've been using a free Proton account for years with the desire to contribute, but my financial situation hasn't allowed for this. I'm just now to the point where I could pay a couple of dollars for Proton services, and would particularly benefit from an upgraded Proton Calendar. Unfortunately, this is only available in the Proton Unlimited, which is $10USD per month even when committing to a full year. This seems quite pricy when I just want a less restricted calendar. Would it be nice to also have Proton VPN, multiple email addresses, etc? Sure. But this plan isn't financially feasible for everyone. Regardless of which Unlimited service it is, I imagine I’m not the only one who would benefit from this proposal. Even if the a la carte prices were slightly more than their prices in the bundled plans, this would allow users to afford the privacy-friendly services they want & give Proton some income from users like me who currently provide nothing.

    It would be nice to have the option to only pay for the Proton services you want/use. I've been using a free Proton account for years with the desire to contribute, but my financial situation hasn't allowed for this. I'm just now to the point where I could pay a couple of dollars for Proton services, and would particularly benefit from an upgraded Proton Calendar. Unfortunately, this is only available in the Proton Unlimited, which is $10USD per month even when committing to a full year. This seems quite pricy when I just want a less restricted calendar. Would it… more

    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Allow for an upgrade path in Google Play......

    I am stuck after buying a Pass Plus subscription. No upgrade path in Google Play, no way out, no support. Contacted both Proton support and Google support. No help from either ends. Only 2 options are:
    1. Wait until my subscription expires NEXT YEAR in September PLUS another 60 day grace period they have to keep themselves linked to you as long as possible. And there's no guarantee they will even unlink themselves after waiting for OVER A YEAR! These are just fairytales.
    2. Make a new account and subscribe online and pay full price and lose my current domain.

    So now I cannot buy any other service with this Proton account. I haven't seen such lack of disregard in my life. It's like you don't want to make money.

    I am stuck after buying a Pass Plus subscription. No upgrade path in Google Play, no way out, no support. Contacted both Proton support and Google support. No help from either ends. Only 2 options are:
    1. Wait until my subscription expires NEXT YEAR in September PLUS another 60 day grace period they have to keep themselves linked to you as long as possible. And there's no guarantee they will even unlink themselves after waiting for OVER A YEAR! These are just fairytales.
    2. Make a new account and subscribe online and pay full price and lose my current domain.

    … more

    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating