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Accounts & payments

226 results found

  1. Lumo Plus subscription should be completely independent from existing Proton subscription

    Make it possible to subscribe to Lumo Plus independently from an ongoing Unlimited/Duo/Family subscription. As it is, I cannot subscribe to Lumo Plus for one month while keeping my ongoing 24-months subscription. The only option is to convert my 24 months subscription to a 12 months subscription and add a 12 months Lumo Plus subscription. That is not what I want, so I will not try Lumo Plus for the time being.

    12 votes

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    0 comments  ·  Plans  ·  Admin →
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  2. 2FA Authenticator App algorithm upgrade beyond SHA-1

    Appreciate 2FA authenticator app support in the solution.

    Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.

    Bitwarden supports SHA-256 in their solution.

    12 votes

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    0 comments  ·  Accounts  ·  Admin →
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  3. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    11 votes

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    1 comment  ·  Accounts  ·  Admin →
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  4. Tether Payments

    Payment method with TRC-20 Tether

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    11 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  7. Integrate Standard Notes Premium plan with Proton Visionary

    Dear Proton Team,

    I would like to suggest adding the standard Notes Premium feature to the Proton Visionary plan. Since Proton promotes Visionary as the ultimate subscription giving users the maximum limits and access across all Proton services, it would make sense for Notes Premium to be included as part of that promise.

    Currently, Proton Visionary subscribers already receive integrated access to SimpleLogin, which is technically a separate service that Proton has incorporated into its ecosystem. Given this precedent, including Notes Premium—even though it is also a distinct service—would be consistent with the Visionary plan’s positioning as the all-inclusive plan.

    9 votes

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  8. invoice email

    I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

    Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

    For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

    Automatically send a billing email each month when a new invoice is issued.

    Include…

    9 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Make Proton Mail optional or more functional for Proton Pass & SimpleLogin user

    I purchased the lifetime plan primarily for Proton Pass and SimpleLogin. However, I’ve noticed that using a Proton Mail account is currently required to log into these services.

    If Proton Mail is going to remain a mandatory part of the login system, I would appreciate it if the account came with more practical functionality—such as email forwarding, around 10GB of mailbox storage, and access to Proton Mail Bridge.

    At the moment, the Proton Mail account feels somewhat underutilized and doesn’t offer much value for my use case.

    If providing these features isn’t feasible, I would kindly suggest reconsidering the requirement…

    9 votes

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    2 comments  ·  Accounts  ·  Admin →
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  10. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    9 votes

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  11. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    9 votes

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  12. Let users change their Proton account profile picture

    Users being able to add a pfp image of their own or whatever pfp they want wether it's 2D or 3D.

    8 votes

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  13. 8 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Customer service phone number h

    I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

    8 votes

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    2 comments  ·  Accounts  ·  Admin →
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  15. Pay in Canadian Dollars

    Allow to pay in CAD dollars.

    8 votes

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  16. Make Visionary Plan Visible on All Proton Services Webpages

    I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.

    7 votes

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  17. Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.

    I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.

    Can you do this? Keep my stored emails just below 1GB?

    I would like to stay with Proton, otherwise I have to go back to Gmail.

    7 votes

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    3 comments  ·  Payments  ·  Admin →
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  18. Lifetime Mail Plus

    I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
    I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
    It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
    Another user shared the idea to buy lifetime…

    7 votes

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  19. scribe addon

    that personal people for like 1 euro/month (for example) the can buy scribe addon if its not in there plan.

    7 votes

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    2 comments  ·  Plans  ·  Admin →
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  20. payment by bank transfer

    Dear proton team

    I would have been a paying member from the beginning of your great service, if a one time payment would have been possible by bank transfer to a Swedish or other European bank account.

    Greetings, Bertil

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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