256 results found

1. Family plan - Custom domain - Create own address

   Users in a family plan should be able create addresses on their own if custom domains are added.

   To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.

   15 votes

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   1 comment  ·  Plans  ·  Delete…  ·  Admin →
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2. I request support for the Brazilian currency the real (BRL)

   I request support for the Brazilian currency the real (BRL)

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   4 comments  ·  Payments  ·  Delete…  ·  Admin →
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3. Make Visionary Plan Visible on All Proton Services Webpages

   I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.

   14 votes

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   1 comment  ·  Plans  ·  Delete…  ·  Admin →
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4. Visionary Accounts Should have access to one Dedicated VPN Server

   I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years

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   2 comments  ·  Plans  ·  Delete…  ·  Admin →
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5. Add Option to buy once

   I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.

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   2 comments  ·  Plans  ·  Delete…  ·  Admin →
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6. Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.

   I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
   
   Can you do this? Keep my stored emails just below 1GB?

   I would like to stay with Proton, otherwise I have to go back to Gmail.

   13 votes

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   3 comments  ·  Payments  ·  Delete…  ·  Admin →
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7. Lifetime Mail Plus

   I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
   I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
   It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
   Another user shared the idea to buy lifetime additional aliases and this post has been marked as planned in 2015. I want to express my need of a lifetime plan providing all Mail Plus features.

   I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
   I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
   It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
   Another user shared the idea to buy lifetime… more

   13 votes

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   0 comments  ·  Plans  ·  Delete…  ·  Admin →
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8. invoice email

   I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

   Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

   For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

   Automatically send a billing email each month when a new invoice is issued.

   Include the PDF invoice as an attachment in that email.

   Optionally allow customization of who receives the email (e.g., billing contacts or admins).

   This would save time, streamline financial processes, and reduce the risk of missing a billing cycle or invoice download.

   Thanks for considering this! I really appreciate the ongoing improvements and privacy-first approach Proton continues to take.

   I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

   Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

   For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

   Automatically send a billing email each month when a new invoice is issued.

   Include… more

   12 votes

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   1 comment  ·  Payments  ·  Delete…  ·  Admin →
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9. Add users-Family Plan-Shared Plan

   Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

   Each additional user would add $1-$2 each.

   12 votes

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   2 comments  ·  Accounts  ·  Delete…  ·  Admin →
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10. Feature Request: FIDO2 only authentication on new devices

    Summary
    Add an account security option that enforces FIDO2 security keys as the only allowed 2FA method when a user signs in from a new or untrusted device.

    Problem / Current Behavior
    In the current login flow, when a user has a FIDO2 key enabled the user can fallback to OTP-based 2FA rolling codes. This creates a downgrade path.

    Desired Behavior (What should change)
    Provide a ON/OFF setting such as: “Require FIDO2 security key for new/untrusted devices.”

    When enabled
    • FIDO2 is required when signing in from a new/untrusted device.
    • OTP fallback is not offered in that same new/untrusted device flow.
    • On already trusted devices, the service may continue using the existing “trusted session” behavior.

    Trigger Condition
    FIDO2 only enforcement is triggered only when the service determines the login attempt is from:
    • a new device, or
    • an untrusted device/session

    Preconditions and Safety Net (Required before enabling)
    To prevent lockouts, require the following before the user can enable the option:

    • Recovery code generated and confirmed by user
    • At least two registered FIDO2 keys
    • A clear warning + acknowledgement: enabling this can block access if keys are lost

    Summary
    Add an account security option that enforces FIDO2 security keys as the only allowed 2FA method when a user signs in from a new or untrusted device.

    Problem / Current Behavior
    In the current login flow, when a user has a FIDO2 key enabled the user can fallback to OTP-based 2FA rolling codes. This creates a downgrade path.

    Desired Behavior (What should change)
    Provide a ON/OFF setting such as: “Require FIDO2 security key for new/untrusted devices.”

    When enabled
    • FIDO2 is required when signing in from a new/untrusted device.
    • OTP fallback is not offered in that same new/untrusted… more

    11 votes

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11. Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.

    Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
    This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.

    11 votes

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    0 comments  ·  Accounts  ·  Delete…  ·  Admin →
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12. Benefits + locking in long term users

    I was thinking of a good and healthy way for both users and company to support long term users.

    I got to this idea.

    Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
    So after 1 year you get 1%
    2 years 2%
    That goes up to a maximum for example 25% after being a loyal customer for 25 years.
    Or 50% after 50 years that's up to the company what they feel good about.

    If you cancel your subscription once (or can't pay it) you lose all the build up discount earned and you need to start over.
    Upgrading plans to for example a family plan or downgrading a plan should be possible without losing the discount.
    If you downgrade to a completely free account you lose the discount.
    This way long term users will want to keep their earned discount by continuing the subscription. But they will also feel happy they are not forgotten and actually receive a cheaper price then newer users.

    The company ensures that they have paying users over the long term and the users have a very good discount the longer they stay.

    I'm also specifically talking about a discount because the company can still raise the base price of the subscriptions if they want or need to.

    Lastly I the company can still promote their products with a black Friday price giving them 50% or maybe the maximum discount earned after being loyal for x amount of years. But they will only get that price the first year and each account can only use that promotion once.
    That way they would need to make a new account and email every year if they want to keep getting the black Friday promo for example. (I think this happens now also from time to time)

    What do you guys think about this?

    I was thinking of a good and healthy way for both users and company to support long term users.

    I got to this idea.

    Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
    So after 1 year you get 1%
    2 years 2%
    That goes up to a maximum for example 25% after being a loyal customer for 25 years.
    Or 50% after 50 years that's up to the company what they feel good about.

    If you cancel your subscription once (or can't pay it) you lose all the build up… more

    11 votes

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    0 comments  ·  Plans  ·  Delete…  ·  Admin →
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13. Stablecoins for crypto payments (examples: USDT, USDC)

    Expanding Choice Beyond Bitcoin

    11 votes

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    2 comments  ·  Payments  ·  Delete…  ·  Admin →
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14. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    11 votes

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    1 comment  ·  Plans  ·  Delete…  ·  Admin →
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15. Tether Payments

    Payment method with TRC-20 Tether

    11 votes

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    1 comment  ·  Payments  ·  Delete…  ·  Admin →
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16. Shared folders for proton drive with business plans

    Add shared Folders or a Common proton drive for all proton users within a business plan of one company.

    It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.

    10 votes

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    1 comment  ·  Plans  ·  Delete…  ·  Admin →
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17. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    10 votes

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    1 comment  ·  Accounts  ·  Delete…  ·  Admin →
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18. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    10 votes

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    0 comments  ·  Accounts  ·  Delete…  ·  Admin →
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19. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    10 votes

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    0 comments  ·  Payments  ·  Delete…  ·  Admin →
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20. Family Plan - Slider selectable options for greater storage and user flexibility choices

    Overall Family plan issue:
    I see people wanting different things for the Family Plan, some say there is too much storage (I personally do not agree with this), some say it needs more storage, others say it needs to allow for more users, while others want certain services and other don't want certain services.

    It seems to me we are running up against the truth that 'there is no standard family', so the standard 6 member / 500 gb per member model doesn't fit the needs of many. We need a more flexible offering to attract more people over to Proton

    I propose a slider style option, where people select the components that are important to their family and the price adjusts accordingly on the Family Plan.

    Slider/Selectable options could include (Not all of these have to be implemented, they are just a starting list)

    1. Number of members (3-10+)
       You could have 2-10 if you want to roll duo plan into family and remove the duo tier, simplifying offerings

    2. Storage
       500gb - 1TB per user selectable.
       At present I think the family plan is poor storage value. You effectively get 500mb/user (6 users, 3TB in total).
       Duo gives you 2TB (1 TB per user) and Professional gives you 1TB per user, making Family plan look rather shabby when it comes to total storage compared.

    3. Pricing overall
       Using $x times the number of users quickly gets too costly for most families.
       A sliding discounts model based on the more members you sign up the greater the discount might do well here. Retailers use this to increase bulk sales.
       I realise there is a base cost that must be covered with profit but when one compares the cost of say the Professional plan $7.99 on discount x's 6 users with double the storage those 6 users on Professional would get, it makes the family plan discount somewhat merger in terms of cost savings.
       I think more tweaking could be done here to bolster family plan value

    4. Product inclusions
       This one is obviously tricky and could get messy in terms of product tracking but maybe having some of the products that are included be optional for a further reduction could be looked at.

    I personally am ok with the products included in the family plan but if we are to consider tweaking of the family plan, then all options should be considered

    Is it all too hard?:
    For those that think this is all too hard in terms of product offerings, in a previous lifetime I used to work in some large Telco's and we had moved some of our service offerings to this sliding selectable model and it worked.

    The hardest part wasn't the technical implementation it was convincing marketing and the business who want dedicated forecasts and defined projections to loosen up and try different things to remain competitive. Obviously you needs checks and balances in place, like limiting the plan changes per quarter or whatever your financial forecasting models are based on but that's easily doable.

    Once you go down this path you start to see that this slider selection model can be applied to other plans also.

    Overall Family plan issue:
    I see people wanting different things for the Family Plan, some say there is too much storage (I personally do not agree with this), some say it needs more storage, others say it needs to allow for more users, while others want certain services and other don't want certain services.

    It seems to me we are running up against the truth that 'there is no standard family', so the standard 6 member / 500 gb per member model doesn't fit the needs of many. We need a more flexible offering to attract more people over to… more

    9 votes

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    1 comment  ·  Plans  ·  Delete…  ·  Admin →
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