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Accounts & payments

163 results found

  1. Option for Anonymized Account Splitting

    It would be great if we had the option to split up a service, i.e. ProtonPass. The split-up service should disappear from the original account & have, from now on, its own login.

    By the nature of Proton, we tend to store a lot of sensible / important data in one place & protect it with one login. This is insecure because if that one login gets compromised, a lot of important data is lost or leaked. It should not be possible to trace back the split-up service to the original account.

    6 votes
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    1 comment  ·  Accounts  ·  Admin →
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  2. Family plan - Custom domain - Create own address

    Users in a family plan should be able create addresses on their own if custom domains are added.

    To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.

    6 votes
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    0 comments  ·  Plans  ·  Admin →
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  3. how can i merge my old free address with my plus account

    i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses

    5 votes
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    1 comment  ·  Accounts  ·  Admin →
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  4. Account lockout option

    If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
    In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)

    5 votes
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  5. Private Firefox (& other browsers) sync server

    Should be great to also rely on Proton Account to sync our current browser (Firefox, ...) settings instead of default sync server (Mozilla, ...)

    5 votes
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  6. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  7. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    4 votes
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    0 comments  ·  Payments  ·  Admin →
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  8. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    4 votes
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  9. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    4 votes
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  10. Please display a QR-code of your payment address when making a donation via bitcoin

    A little quickie: Please display a QR-code of your payment address when making a donation via bitcoin. An online QR-code generator can make the jpeg for you.

    3 votes
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    1 comment  ·  Payments  ·  Admin →
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  11. Payment methods in Iran

    Please find an easy way to make payments in Iran

    3 votes
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  12. Pay monthly with Crypto for existing plans

    Add a crypto direct payment options and allow it of monthly payments and existing plans

    3 votes
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  13. Make referal link work on a existing account

    Proton is mainly for the people who strive for privacy and security.

    The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
    The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.

    3 votes
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  14. Check when older addresses were last used (+3m, +6m, +2yrs, etc.)

    I would like to know at any given time when older addresses I have were last used (without having to manually log this info).

    This would be very helpful so that I can delete addresses that seem to have no further usefulness and then I have more freedom to create other addresses.

    What do you think?

    3 votes
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  15. Allow paying a fixed amount of money to prevent account deletion

    I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.

    Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…

    3 votes
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  16. Template account for business

    Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.

    These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.

    When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.

    3 votes
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  17. Family plan withoout VPN

    Have a family plan with all the feature but without VPN useless for me but so expensive

    3 votes
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  18. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    3 votes
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  19. Add-on Proton Service (Customize Plan) not directly to Unlimited Plan

    Need proton to allow me to customize plan as per my need. Currently, I have monthly subscription to Proton mail and I want to use Proton Pass but not Proton VPN. The only way to get another service (proton pass, in my case) with an existing service (proton mail, in my case) is by upgrading to Unlimited plan which cost USD 12.99 for a month (USD 10 per month for yearly plan effectively USD 120 for 12 months in one go) I don't have that lump sum money parked in my account. Also, I'm residing in India just think about…

    3 votes
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  20. Encryption of all apps separately especially Facebook and messenger

    Encryption of data in applications and before any data is read more transferred Encrypt it again via a different method everytime app communicates with other apps or services. Run Encryption again after Data is transferred and then again after data has been received. Alternate Encryption methods each time causing the exact pattern of the process hard to mirror. Switching up servers along the way. Thus maki6it nearly impossible to duplicate. Never use the same method back to back for any data transfer, no matter what it is. Replacement of Encryption process and keys should Alternatively be hard to follow no…

    3 votes
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