Accounts & payments
282 results found
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I request support for the Brazilian currency the real (BRL)
I request support for the Brazilian currency the real (BRL)
16 votes -
Family Plan - Slider selectable options for greater storage and user flexibility choices
Overall Family plan issue:
I see people wanting different things for the Family Plan, some say there is too much storage (I personally do not agree with this), some say it needs more storage, others say it needs to allow for more users, while others want certain services and other don't want certain services.It seems to me we are running up against the truth that 'there is no standard family', so the standard 6 member / 500 gb per member model doesn't fit the needs of many. We need a more flexible offering to attract more people over to…
15 votes -
Make Visionary Plan Visible on All Proton Services Webpages
I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.
15 votes -
Lifetime Mail Plus
I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
Another user shared the idea to buy lifetime…15 votes -
invoice email
I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:
Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.
For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:
Automatically send a billing email each month when a new invoice is issued.
Include…
15 votes -
Family plan - Custom domain - Create own address
Users in a family plan should be able create addresses on their own if custom domains are added.
To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.
15 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
15 votes -
Onetime payment for lifetime Proton Unlimited
There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.
I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…
14 votes -
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.14 votes -
Benefits + locking in long term users
I was thinking of a good and healthy way for both users and company to support long term users.
I got to this idea.
Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
So after 1 year you get 1%
2 years 2%
That goes up to a maximum for example 25% after being a loyal customer for 25 years.
Or 50% after 50 years that's up to the company what they feel good about.If you cancel your subscription once (or can't pay it) you lose all the build up…
14 votes -
Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.
I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
Can you do this? Keep my stored emails just below 1GB?I would like to stay with Proton, otherwise I have to go back to Gmail.
14 votes -
Visionary Accounts Should have access to one Dedicated VPN Server
I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years
14 votes -
Add Option to buy once
I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.
14 votes -
Shared folders for proton drive with business plans
Add shared Folders or a Common proton drive for all proton users within a business plan of one company.
It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.
13 votes -
Stablecoins for crypto payments (examples: USDT, USDC)
Expanding Choice Beyond Bitcoin
13 votes -
Add users-Family Plan-Shared Plan
Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.
Each additional user would add $1-$2 each.
13 votes -
emergency kit
I'd like to see a sheet like the one provided by 1password with login information for emergencies.
12 votes -
Proton Unlimited Lite – for everyday users
Many people are growing wary of U.S. tech giants, yet Proton is still seen as a niche solution for power users. Most of us only need a reliable email address, a modest amount of cloud storage for document backups, and strong password protection with 2FA.
I propose a Proton Unlimited Lite plan that bundles exactly those essentials:
• Proton Mail (basic inbox)
• 20–30 GB of Proton Drive for secure document backup
• Proton Pass for password management (including 2FA)
• Optional family add‑on so households can share the same subscriptionThe current “Mail Pro” tier feels over‑engineered—too many email aliases and unnecessary features—while the full…
11 votes -
Purchase extra domains
It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.
11 votes -
Proton Mail Lite Plan - $10/year
Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.
Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.
11 votes
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