308 results found

1. [Proton Meet] One simultaneous meeting but increase meeting duration for individuals

   I would like to propose a small but meaningful improvement to Proton Meet within the Duo and Family plans.

   Currently, Proton Meet allows only one active meeting at a time and limits meeting duration (e.g. 60 minutes on non-professional tiers). While this is understandable from a product segmentation perspective, it creates friction for one specific use case: private family conversations.

   Proposal

   For Proton Duo and Proton Family plans:

   • Keep the restriction of one simultaneous meeting
   • Increase the maximum meeting duration to ~3 hours
   • Optionally limit longer meetings to ~10-12 participants

   Rationale

   This change would enable a very specific and important use case:
   secure, private family communication - without turning these plans into business-grade conferencing tools.

   • The single active meeting limit already prevents business or commercial use
   • A participant cap (10-12 people) aligns well with real-world family needs
   • Extending duration removes the need to reconnect every hour during meaningful conversations

   Privacy impact

   Proton Meet is one of the few solutions offering end-to-end encrypted video calls where even Proton cannot access the content.

   Longer meetings in family-oriented plans would allow users to:

   • discuss personal matters (health, relationships, finances)
   • maintain family bonds across countries
   • avoid exposing sensitive conversations to Big Tech platforms

   Today, many families are still forced to rely on Google Meet, WhatsApp, or similar tools - not because they prefer them, but because they are more practical for longer calls.

   Product positioning

   This is a low-impact change:

   • no new infrastructure tier required
   • no change to concurrency limits
   • no overlap with Meet Professional (which offers 24h meetings, large groups, and business features)

   At the same time, it significantly increases the value of Duo and Family plans and could drive adoption among privacy-conscious households.

   Personal note

   I would strongly appreciate introducing this change to Duo and Family plans. It would make Proton a complete, privacy-first alternative not only for individuals, but also for families.

   Also, thank you to the Proton team for launching Proton Docs and Spreadsheets - these are important steps toward a true privacy-respecting alternative to Google Workspace. Looking forward to future tools like presentations and drawing capabilities.

   I would like to propose a small but meaningful improvement to Proton Meet within the Duo and Family plans.

   Currently, Proton Meet allows only one active meeting at a time and limits meeting duration (e.g. 60 minutes on non-professional tiers). While this is understandable from a product segmentation perspective, it creates friction for one specific use case: private family conversations.

   Proposal

   For Proton Duo and Proton Family plans:

   • Keep the restriction of one simultaneous meeting
   • Increase the maximum meeting duration to ~3 hours
   • Optionally limit longer meetings to ~10-12 participants

   Rationale

   This change would enable a very specific and important… more

   17 votes

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2. Feature Request: FIDO2 only authentication on new devices

   Summary
   Add an account security option that enforces FIDO2 security keys as the only allowed 2FA method when a user signs in from a new or untrusted device.

   Problem / Current Behavior
   In the current login flow, when a user has a FIDO2 key enabled the user can fallback to OTP-based 2FA rolling codes. This creates a downgrade path.

   Desired Behavior (What should change)
   Provide a ON/OFF setting such as: “Require FIDO2 security key for new/untrusted devices.”

   When enabled
   • FIDO2 is required when signing in from a new/untrusted device.
   • OTP fallback is not offered in that same new/untrusted device flow.
   • On already trusted devices, the service may continue using the existing “trusted session” behavior.

   Trigger Condition
   FIDO2 only enforcement is triggered only when the service determines the login attempt is from:
   • a new device, or
   • an untrusted device/session

   Preconditions and Safety Net (Required before enabling)
   To prevent lockouts, require the following before the user can enable the option:

   • Recovery code generated and confirmed by user
   • At least two registered FIDO2 keys
   • A clear warning + acknowledgement: enabling this can block access if keys are lost

   Summary
   Add an account security option that enforces FIDO2 security keys as the only allowed 2FA method when a user signs in from a new or untrusted device.

   Problem / Current Behavior
   In the current login flow, when a user has a FIDO2 key enabled the user can fallback to OTP-based 2FA rolling codes. This creates a downgrade path.

   Desired Behavior (What should change)
   Provide a ON/OFF setting such as: “Require FIDO2 security key for new/untrusted devices.”

   When enabled
   • FIDO2 is required when signing in from a new/untrusted device.
   • OTP fallback is not offered in that same new/untrusted… more

   17 votes

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3. Monero as a direct payment option

   Proton should support Monero payments for all services, in particular email and VPN.

   At present, Proton does not accept Monero payments directly, but rather refer to some 3rd party option.

   This proposal is specifically regarding Proton accepting Monero payments directly, similar to how they currently do for Bitcoin.

   17 votes

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4. Lifetime Mail Plus

   I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
   I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
   It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
   Another user shared the idea to buy lifetime additional aliases and this post has been marked as planned in 2015. I want to express my need of a lifetime plan providing all Mail Plus features.

   I really like the Pass Plus lifetime plan, because I can rely on all my aliases being active forever.
   I am interested in the Mail Plus subscription, because of extra addresses and unlimited folders/tags, but it makes me uncomfortable knowing my important extra addresses would stop working if my subscription gets canceled.
   It is understandable that lifetime plans are not profitable in the long term, but the perks of Mail Plus and Pass Plus are not as expensive as providing VPN or cloud storage and Proton already added a Pass lifetime option.
   Another user shared the idea to buy lifetime… more

   17 votes

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5. invoice email

   I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

   Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

   For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

   Automatically send a billing email each month when a new invoice is issued.

   Include the PDF invoice as an attachment in that email.

   Optionally allow customization of who receives the email (e.g., billing contacts or admins).

   This would save time, streamline financial processes, and reduce the risk of missing a billing cycle or invoice download.

   Thanks for considering this! I really appreciate the ongoing improvements and privacy-first approach Proton continues to take.

   I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

   Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

   For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

   Automatically send a billing email each month when a new invoice is issued.

   Include… more

   17 votes

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6. Paysafe cards payment option

   Totally anonymous AND easy. Simply walk into your next store - even ordinary grocery stores sell them now - and buy one. So what's keeping you from accepting paysafe cards?

   17 votes

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7. Benefits + locking in long term users

   I was thinking of a good and healthy way for both users and company to support long term users.

   I got to this idea.

   Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
   So after 1 year you get 1%
   2 years 2%
   That goes up to a maximum for example 25% after being a loyal customer for 25 years.
   Or 50% after 50 years that's up to the company what they feel good about.

   If you cancel your subscription once (or can't pay it) you lose all the build up discount earned and you need to start over.
   Upgrading plans to for example a family plan or downgrading a plan should be possible without losing the discount.
   If you downgrade to a completely free account you lose the discount.
   This way long term users will want to keep their earned discount by continuing the subscription. But they will also feel happy they are not forgotten and actually receive a cheaper price then newer users.

   The company ensures that they have paying users over the long term and the users have a very good discount the longer they stay.

   I'm also specifically talking about a discount because the company can still raise the base price of the subscriptions if they want or need to.

   Lastly I the company can still promote their products with a black Friday price giving them 50% or maybe the maximum discount earned after being loyal for x amount of years. But they will only get that price the first year and each account can only use that promotion once.
   That way they would need to make a new account and email every year if they want to keep getting the black Friday promo for example. (I think this happens now also from time to time)

   What do you guys think about this?

   I was thinking of a good and healthy way for both users and company to support long term users.

   I got to this idea.

   Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
   So after 1 year you get 1%
   2 years 2%
   That goes up to a maximum for example 25% after being a loyal customer for 25 years.
   Or 50% after 50 years that's up to the company what they feel good about.

   If you cancel your subscription once (or can't pay it) you lose all the build up… more

   16 votes

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8. I request support for the Brazilian currency the real (BRL)

   I request support for the Brazilian currency the real (BRL)

   16 votes

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9.  Proton Unlimited Lite – for everyday users

   Many people are growing wary of U.S. tech giants, yet Proton is still seen as a niche solution for power users. Most of us only need a reliable email address, a modest amount of cloud storage for document backups, and strong password protection with 2FA.

   I propose a Proton Unlimited Lite plan that bundles exactly those essentials:
   • Proton Mail (basic inbox)
   • 20–30 GB of Proton Drive for secure document backup
   • Proton Pass for password management (including 2FA)
   • Optional family add‑on so households can share the same subscription

   The current “Mail Pro” tier feels over‑engineered—too many email aliases and unnecessary features—while the full “Unlimited” suite advertises everything (500 GB, 10 VPN connections, crypto wallet, calendar, etc.) that most regular users will never use. By offering a streamlined “Lite” package, Proton could attract a broader audience that wants privacy without paying for features they don’t need. This would make Proton a truly viable mainstream alternative to the big U.S. providers.

   Many people are growing wary of U.S. tech giants, yet Proton is still seen as a niche solution for power users. Most of us only need a reliable email address, a modest amount of cloud storage for document backups, and strong password protection with 2FA.

   I propose a Proton Unlimited Lite plan that bundles exactly those essentials:
   • Proton Mail (basic inbox)
   • 20–30 GB of Proton Drive for secure document backup
   • Proton Pass for password management (including 2FA)
   • Optional family add‑on so households can share the same subscription

   The current “Mail Pro” tier feels over‑engineered—too many email aliases and unnecessary features—while the full… more

   15 votes

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10. Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.

    Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
    This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.

    15 votes

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11. Make Visionary Plan Visible on All Proton Services Webpages

    I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.

    15 votes

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12. Visionary Accounts Should have access to one Dedicated VPN Server

    I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years

    15 votes

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13. Family plan - Custom domain - Create own address

    Users in a family plan should be able create addresses on their own if custom domains are added.

    To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.

    15 votes

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14. Change credit card to crypto

    I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private

    15 votes

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15. Add Option to buy once

    I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.

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16. Shared folders for proton drive with business plans

    Add shared Folders or a Common proton drive for all proton users within a business plan of one company.

    It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.

    14 votes

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17. Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.

    I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
    
    Can you do this? Keep my stored emails just below 1GB?

    I would like to stay with Proton, otherwise I have to go back to Gmail.

    14 votes

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18. A reduced price Meet option for Unlimited Plan subscribers.

    I would subscribe to Proton Meet if there were a lower priced option for existing Unlimited Plan subscribers that allowed for longer meetings. I typically have 2 meetings every two months, but their duration can be up to 4 hours. This is for non-commercial use by groups of retired persons. - The business plans are too expensive as is for this type of use.

    Perhaps I am an outlier from a marketing point of view, but I thought that I would mention this. My fall-back is to continue to use Jitsi.

    13 votes

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19. Purchase extra domains

    It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.

    While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.

    13 votes

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20. Stablecoins for crypto payments (examples: USDT, USDC)

    Expanding Choice Beyond Bitcoin

    13 votes

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