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Accounts & payments

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  1. SWITCHING OUT PAYMENT CARDS?

    So my bank replaced my card, as they regularly do, but I can find NO place at all within the proton website to CHANGE my card. It's asking me to make a payment for my renewal, which I can't do because the card on file is no longer a valid card. It's 2024 and I can't CHANGE the card on file?

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. Make it possible to add a custom name to Sessions in the Security & Privacy Dashboard

    Basically, as the title says, being able to add a custom name to each session, for better organization and overview.
    e.G.
    Proton Pass for iOS: "Andreas iPhone 12 Pro"

    7 votes

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    2 comments  ·  Accounts  ·  Admin →
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  3. Add-on Proton Service (Customize Plan) not directly to Unlimited Plan

    Need proton to allow me to customize plan as per my need. Currently, I have monthly subscription to Proton mail and I want to use Proton Pass but not Proton VPN. The only way to get another service (proton pass, in my case) with an existing service (proton mail, in my case) is by upgrading to Unlimited plan which cost USD 12.99 for a month (USD 10 per month for yearly plan effectively USD 120 for 12 months in one go) I don't have that lump sum money parked in my account. Also, I'm residing in India just think about…

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  4. Reward for support system

    A win-win system: You can offer a membership for supporters - when they register and pay for example 8 €/month ( 1 € for you, 2 € fe for planting trees, 5 € for rewarding those who recommended protonmail to them - 5 level up). They get rewarded 1 € each from 5 level deep and each month can see exactly how much they care for others and support them. It needs few words or a little video to explain and connects people worldwide.
    Everyone can create an income of a few 100 € - or more - easyly.

    7 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. Proton Plus upgrade tier

    Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.

    Thank you

    7 votes

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    1 comment  ·  Plans  ·  Admin →
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  6. Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    7 votes

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    0 comments  ·  Plans  ·  Admin →
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  7. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. extra people

    I want a option that you can buy for like 1 euro 1 extra user that can use your subscription

    6 votes

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    1 comment  ·  Plans  ·  Admin →
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  9. Private Firefox (& other browsers) sync server

    Should be great to also rely on Proton Account to sync our current browser (Firefox, ...) settings instead of default sync server (Mozilla, ...)

    6 votes

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    0 comments  ·  Accounts  ·  Admin →
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  10. Reduce the power of family plan admin

    If the access of the admin account of a proton family group is known to the attacker he could switch all email adresses to himself and abuse them. Try to login to amazon accounts or similar and resets passwords there too. The feature to control all emails in the group is to dangerous. Could you please optionally remove this.

    6 votes

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    1 comment  ·  Accounts  ·  Admin →
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  11. visionary lifetime after some years

    Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.

    Maybe Visionary plan can Evolve today.

    first visionary members are already lifetime visionary member.

    New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.

    So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.

    Proton grow Up this feature will have low effect on Proton economi.

    6 votes

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  12. Free Trial for Protonmail Premium + cleaner tutorial

    I have turned several people on to proton mail and by far the coolest feature is organizing emails based on content/delivery. If you gave a one month free trial for Protonmail Plus I'm sure all of the people I recommended protonmail to would stay with it as their primary email.

    On top of that having a walkthrough for individuals using new premium features would help with adding more long term adoption.

    6 votes

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  13. Extended notice periods for invoices during holidays.

    My 24-month subscription was discontinued with only 10 days notice, it might be a good idea to wait a bit longer before canceling subscriptions, especially during the end-of-year holidays.

    5 votes

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  14. Allow Upgrade from MailPlus to the Proton Unlimited from Google Play

    I subscribed to MailPlus and bought the 1 year subscription. Now I learn that there is a Proton Unlimited Plan, but since I bought the 1 year MailPlus, there is no option for me to Upgrade to 1 Year of Unlimited. I find the VPN to be very useful and want to use it on my PC and my Phone at the same time.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. Integrate Proton Voice inside of Proton Apps

    Make it easier to vote and suggest on Proton Voice ideas from the apps, so that we don't have to open another tab, wait for login and only then be able to check if there's any suggestion similar to mine (all this context switching makes me forget what I was trying to suggest)

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. Temporarily disable/deactivate account

    I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.

    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  17. Billing Role

    Proton have member and admin roles but it does not have a billing role.

    I'm proposing the creation of the billing role giving permission to:

    1. Manage payment media (ex: add/replace credit card)
    2. See and download bills

    Nice to have: Option to send by email bills directly to billing contacts

    Why?
    Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.

    5 votes

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  18. Make Visionary accounts transferable

    Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.

    5 votes

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  19. log out from all device / more.

    So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control

    5 votes

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  20. Military Veterans/Disabled Veterans Discount

    Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!

    5 votes

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    2 comments  ·  Plans  ·  Admin →
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