318 results found

1. Allow Proton Unlimited users to share Proton Pass vaults with more than two Proton Free users

   Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.

   Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.

   That is not what is being advertised by Proton at all. According to the Pricing page and to the documentation, there are no such restrictions. Enforcing such restrictions is misleading.

   Moreover, such restrictions make no sense at all. Increased sharing limits for vaults is a Proton Unlimited feature, independent of other users' business relationships with Proton.

   Please consider lifting this limitation or rephrasing what is being advertised for Proton Unlimited users. For instance, it would be more accurate as "Any paid Proton Pass plan: Create and share up to 50 vaults, with up to 10 users per vault (including yourself and limited to two Proton Free users)".

   Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.

   Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.

   That is not what is being… more

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2. Ability to modify billing dates

   I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.

   24 votes

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3. Advanced Securitiy Logs

   I want an advanced version of the current "Security Logs".
   This is different from the "Enable advanced logs" option.

   What I want to see in this log is (by column order):

   • UTC/My location based time and date that follows the ISO 8601 format
   • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
   • Country/City name
   • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
   • App Version
   • A detailed version of the event
   • Filter result

   This log system should also have features such as:

   • Customizable ok/suspicious/danger filter
   • Viewable in iOS and Android version of all apps
   • Alert notification by Email/App/Phone etc.
   • and many other stuff.

   Such improvements will make people feel safer.

   I want an advanced version of the current "Security Logs".
   This is different from the "Enable advanced logs" option.

   What I want to see in this log is (by column order):

   • UTC/My location based time and date that follows the ISO 8601 format
   • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
   • Country/City name
   • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
   • App Version
   • A detailed version of the event
   • Filter result

   This log system should also have features… more

   24 votes

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4. Offer discounts for long-term commitments.

   I love protonmail but I am poor. $4.50/month is too much

   1 year premium is €40. Offer 2, 3, 5 year plans for more discount.

   I would buy five years upfront for $2/month

   23 votes

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5. Offer a "lite" version with a lifetime purchase option for users who use minimal features.

   I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.

   Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.

   22 votes

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   3 comments  ·  Plans  ·  Delete…  ·  Admin →
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6. loggin account

   Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.

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7. [Proton Meet] One simultaneous meeting but increase meeting duration for individuals

   I would like to propose a small but meaningful improvement to Proton Meet within the Duo and Family plans.

   Currently, Proton Meet allows only one active meeting at a time and limits meeting duration (e.g. 60 minutes on non-professional tiers). While this is understandable from a product segmentation perspective, it creates friction for one specific use case: private family conversations.

   Proposal

   For Proton Duo and Proton Family plans:

   • Keep the restriction of one simultaneous meeting
   • Increase the maximum meeting duration to ~3 hours
   • Optionally limit longer meetings to ~10-12 participants

   Rationale

   This change would enable a very specific and important use case:
   secure, private family communication - without turning these plans into business-grade conferencing tools.

   • The single active meeting limit already prevents business or commercial use
   • A participant cap (10-12 people) aligns well with real-world family needs
   • Extending duration removes the need to reconnect every hour during meaningful conversations

   Privacy impact

   Proton Meet is one of the few solutions offering end-to-end encrypted video calls where even Proton cannot access the content.

   Longer meetings in family-oriented plans would allow users to:

   • discuss personal matters (health, relationships, finances)
   • maintain family bonds across countries
   • avoid exposing sensitive conversations to Big Tech platforms

   Today, many families are still forced to rely on Google Meet, WhatsApp, or similar tools - not because they prefer them, but because they are more practical for longer calls.

   Product positioning

   This is a low-impact change:

   • no new infrastructure tier required
   • no change to concurrency limits
   • no overlap with Meet Professional (which offers 24h meetings, large groups, and business features)

   At the same time, it significantly increases the value of Duo and Family plans and could drive adoption among privacy-conscious households.

   Personal note

   I would strongly appreciate introducing this change to Duo and Family plans. It would make Proton a complete, privacy-first alternative not only for individuals, but also for families.

   Also, thank you to the Proton team for launching Proton Docs and Spreadsheets - these are important steps toward a true privacy-respecting alternative to Google Workspace. Looking forward to future tools like presentations and drawing capabilities.

   I would like to propose a small but meaningful improvement to Proton Meet within the Duo and Family plans.

   Currently, Proton Meet allows only one active meeting at a time and limits meeting duration (e.g. 60 minutes on non-professional tiers). While this is understandable from a product segmentation perspective, it creates friction for one specific use case: private family conversations.

   Proposal

   For Proton Duo and Proton Family plans:

   • Keep the restriction of one simultaneous meeting
   • Increase the maximum meeting duration to ~3 hours
   • Optionally limit longer meetings to ~10-12 participants

   Rationale

   This change would enable a very specific and important… more

   21 votes

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8. Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.

   Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.

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9. personalized pricing plan

   An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
   I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.

   There is already the option to get more addresses or more domains, its only missing the option for less of those.

   21 votes

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10. SSO support

    Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.

    21 votes

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11. Cheaper accounts for low end users.

    It is good to see Proton Duo, but it is too much and way too expensive for our needs.

    We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.

    An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)

    20 votes

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12. Unlicenced Admin Account

    Best practice is to have a separated dedicated unlicensed Admin account.
    I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.

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13. Merge proton accounts

    I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between

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14. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for some reason the payment gateway they currently use did not accept my payment information and I was only able to regain access to Proton services after paying with Bitcoins.

    I take the opportunity to stress the importance of accepting payments with PIX.
    PIX is a cash payment method that does not allow reversals unless requested by the recipient, it is similar to a bank transfer but with instant confirmation, it is much faster than cryptocurrency payments, the payment process and confirmation takes a maximum of 10 seconds.

    https://www.bcb.gov.br/estabilidadefinanceira/pix

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for… more

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15. Switch from .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    21 votes

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16. Offer White labelling for Proton Mail

    I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com

    Or to quote one of your main competitors:

    "When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."

    20 votes

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17. Onetime payment for lifetime Proton Unlimited

    There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.

    I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and you can even let me pick and choose what I want vs not so you aren't wasting resources on features I'll never use. Also I could have 3 things hitting one account causing a possible overdraft over forgetfulness.

    There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.

    I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and… more

    19 votes

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18. invoice email

    I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

    Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

    For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

    Automatically send a billing email each month when a new invoice is issued.

    Include the PDF invoice as an attachment in that email.

    Optionally allow customization of who receives the email (e.g., billing contacts or admins).

    This would save time, streamline financial processes, and reduce the risk of missing a billing cycle or invoice download.

    Thanks for considering this! I really appreciate the ongoing improvements and privacy-first approach Proton continues to take.

    I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

    Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

    For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

    Automatically send a billing email each month when a new invoice is issued.

    Include… more

    19 votes

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19. Mozilla Account - "Log in with Proton"

    That.
    Mozilla and Proton joining forces.

    19 votes

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20. iDEAL payment/donation option (Netherlands)

    iDEAL is the most popular online payment system in the Netherlands (NL):
    https://en.m.wikipedia.org/wiki/IDEAL
    Please consider adding support for this method for Donation, like Wikipedia has already done.
    I don't have bitcons, err bitcoins, or PayPal.

    19 votes

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