Accounts & payments
126 results found
-
Exclusive ProtonVPN servers for Visionary Plans
I think that ProtonVPN should offer exclusive servers for Visionary Plan users. I am a big advocate for everyone having access to a secure and private internet and communications, whether they can afford access or not. However, as a Visionary plan subscriber, I use Proton services for both personal use, as well as my business. Recent issues with ProtonVPN regarding with high loads for U.S. servers, due to people downloading video games, streaming netflix, etc., are very frustrating, especially when using the kill switch.
Visionary plan subscribers should have access to servers that free and plus accounts should not have…
4 votes -
Black Friday
Bonjour,
Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?
Cordialement
Denis Peyrelade
4 votes -
refund
how can i use the credits in protonvpn to get a refund directly to my debit card
4 votes -
visionary lifetime after some years
Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.
Maybe Visionary plan can Evolve today.
first visionary members are already lifetime visionary member.
New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.
So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.
Proton grow Up this feature will have low effect on Proton economi.
4 votes -
Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail
Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?
4 votes -
To be able to have a +1 account.
Not everyone needs to add 5 people to an account but would like to save money when adding 1 additional. For example I believe it is important to share my password keeper with my wife. Love the service but also would love to have some flexibility in the plans. THX.
4 votes -
Please display a QR-code of your payment address when making a donation via bitcoin
A little quickie: Please display a QR-code of your payment address when making a donation via bitcoin. An online QR-code generator can make the jpeg for you.
3 votes -
Military Veterans/Disabled Veterans Discount
Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!
3 votes -
Payment methods in Iran
Please find an easy way to make payments in Iran
3 votes -
Pay monthly with Crypto for existing plans
Add a crypto direct payment options and allow it of monthly payments and existing plans
3 votes -
Make referal link work on a existing account
Proton is mainly for the people who strive for privacy and security.
The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.3 votes -
Allow paying a fixed amount of money to prevent account deletion
I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.
Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…
3 votes -
Delete account keys
Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.
3 votes -
Template account for business
Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.
These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.
When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.
3 votes -
Family Plan LITE
The current Family plan offers way too much storage and features for the average family. Providing secure email and VPN for a young small family shouldn't be that expensive.
I'd be amazing if you could create a more affordable Family Plan (LITE), with way less storage, currently 3TB down to 200GB for example, halving all the other unneeded features and reducing the users from 6 to 4 if need be.Thank you!
3 votes -
please provide a clearly accessible cancellation function
please provide a clearly visible cancellation function
2 votes -
Allow Purchasable Permanent Options
I've brought this suggestion up before I knew about this feedback forum. I think allowing free users the ability to purchase permanent options such as additional storage at 1GB increments and additional calendars would be great for those looking to add more features without upgrading and potentially losing the "bonus" space when you downgrade.
I am grateful that there was a recent upgrade from 1 calendar to 3 for free users, but I think an additional permanent purchase option would be helpful to both the customer and business sides of Proton.
2 votes -
Account lockout option
If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)2 votes -
Direcionamento.
Disponibilize nos sites de busca a página (HTTPS) para a inserção do código de alteração de senha.
1 vote -
Add message to add Network fees while making Crypto payments
Since we are all new to Crypto payments , as a normal user we tend to make payments as displayed on screen. Proton could add an additional message saying to add network fees in addition to the amount displayed on screen. Also you can add Network address used for Crypto transaction, otherwise some may lose their transfers by making use of wrong network address
1 vote
- Don't see your idea?