Accounts & payments
256 results found
-
Offer discounts for long-term commitments.
I love protonmail but I am poor. $4.50/month is too much
1 year premium is €40. Offer 2, 3, 5 year plans for more discount.
I would buy five years upfront for $2/month
22 votes -
Lumo Plus subscription should be completely independent from existing Proton subscription
Make it possible to subscribe to Lumo Plus independently from an ongoing Unlimited/Duo/Family subscription. As it is, I cannot subscribe to Lumo Plus for one month while keeping my ongoing 24-months subscription. The only option is to convert my 24 months subscription to a 12 months subscription and add a 12 months Lumo Plus subscription. That is not what I want, so I will not try Lumo Plus for the time being.
21 votes -
loggin account
Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.
21 votes -
SSO support
Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.
21 votes -
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.
20 votes -
Offer White labelling for Proton Mail
I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com
Or to quote one of your main competitors:
"When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."
20 votes -
Mozilla Account - "Log in with Proton"
That.
Mozilla and Proton joining forces.19 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
19 votes -
New payment methods for Brazilians
Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…19 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
19 votes -
personalized pricing plan
An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.There is already the option to get more addresses or more domains, its only missing the option for less of those.
18 votes -
17 votes
-
Cheaper accounts for low end users.
It is good to see Proton Duo, but it is too much and way too expensive for our needs.
We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.
An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)
17 votes -
Add support for Zcash payments
Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.
Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.
17 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.17 votes -
Paysafe cards payment option
Totally anonymous AND easy. Simply walk into your next store - even ordinary grocery stores sell them now - and buy one. So what's keeping you from accepting paysafe cards?
17 votes -
iDEAL payment/donation option (Netherlands)
iDEAL is the most popular online payment system in the Netherlands (NL):
https://en.m.wikipedia.org/wiki/IDEAL
Please consider adding support for this method for Donation, like Wikipedia has already done.
I don't have bitcons, err bitcoins, or PayPal.17 votes -
Being able to change/replace the EXTERNAL default mail adress.
Right now it's basically impossible to properly change / replace the primary external (non-Proton) recovery/login email address — please make it feasible.
As of early 2026, changing the primary external email (the non-Proton address used for account recovery + alternative login) it's impossible. You have to create a new account with a new "external adress" and transfer the data from the old account. Attempt a risky manual deletion → potential lockout stress if anything goes wrong during the transition.
Actually, the core issue isn't the technical difficulty of changing the primary external (non-Proton) recovery/login email — it's the fact that…
16 votes -
2FA Authenticator App algorithm upgrade beyond SHA-1
Appreciate 2FA authenticator app support in the solution.
Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.
Bitwarden supports SHA-256 in their solution.
16 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
16 votes
- Don't see your idea?