Accounts & payments
308 results found
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Offer a "lite" version with a lifetime purchase option for users who use minimal features.
I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.
Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.
23 votes -
Ability to modify billing dates
I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.
23 votes -
Advanced Securitiy Logs
I want an advanced version of the current "Security Logs".
This is different from the "Enable advanced logs" option.What I want to see in this log is (by column order):
- UTC/My location based time and date that follows the ISO 8601 format
- IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
- Country/City name
- App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
- App Version
- A detailed version of the event
- Filter result
This log system should also have features…
23 votes -
Offer discounts for long-term commitments.
I love protonmail but I am poor. $4.50/month is too much
1 year premium is €40. Offer 2, 3, 5 year plans for more discount.
I would buy five years upfront for $2/month
23 votes -
loggin account
Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.
22 votes -
personalized pricing plan
An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.There is already the option to get more addresses or more domains, its only missing the option for less of those.
21 votes -
SSO support
Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.
21 votes -
Allow Changing Original Proton mail
Please allow us to permanently delete or change the original email address used to create our Proton accounts.
Currently, adding a new email address only acts as a temporary alias, because the account automatically reverts to the original, permanent address if a paid plan expires. It would be highly beneficial if Proton could adopt a system similar to how Apple handles iCloud email addresses, allowing users to permanently delete and seamlessly replace their primary address without it being permanently tied to the account's creation.
Additionally, allowing users to change their username would be a great improvement. Thank you!
20 votes -
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.
20 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.20 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
20 votes -
New payment methods for Brazilians
Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…20 votes -
Offer White labelling for Proton Mail
I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com
Or to quote one of your main competitors:
"When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."
20 votes -
Onetime payment for lifetime Proton Unlimited
There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.
I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…
19 votes -
Cheaper accounts for low end users.
It is good to see Proton Duo, but it is too much and way too expensive for our needs.
We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.
An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)
19 votes -
Mozilla Account - "Log in with Proton"
That.
Mozilla and Proton joining forces.19 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
20 votes -
iDEAL payment/donation option (Netherlands)
iDEAL is the most popular online payment system in the Netherlands (NL):
https://en.m.wikipedia.org/wiki/IDEAL
Please consider adding support for this method for Donation, like Wikipedia has already done.
I don't have bitcons, err bitcoins, or PayPal.19 votes -
2FA Authenticator App algorithm upgrade beyond SHA-1
Appreciate 2FA authenticator app support in the solution.
Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.
Bitwarden supports SHA-256 in their solution.
18 votes -
Add support for Zcash payments
Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.
Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.
18 votes
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