Accounts & payments
226 results found
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Mozilla Account - "Log in with Proton"
That.
Mozilla and Proton joining forces.19 votes -
New payment methods for Brazilians
Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…19 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
19 votes -
Storage breakdown by service usage
Display a breakdown of the storage space which each of the services is using, currently the system only shows the "total" space available but there is no way to know specifically how much of it is being used by email, which on a free tier has specific storage limitations (1 GB if additional tasks done).
This is important if a user is moving from a paid tier to the free one for example to ensure they remain within storage limits.
18 votes -
Offer a "lite" version with a lifetime purchase option for users who use minimal features.
I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.
Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.
18 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
18 votes -
E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
17 votes -
Add support for Zcash payments
Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.
Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.
17 votes -
personalized pricing plan
An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.There is already the option to get more addresses or more domains, its only missing the option for less of those.
17 votes -
Paysafe cards payment option
Totally anonymous AND easy. Simply walk into your next store - even ordinary grocery stores sell them now - and buy one. So what's keeping you from accepting paysafe cards?
17 votes -
iDEAL payment/donation option (Netherlands)
iDEAL is the most popular online payment system in the Netherlands (NL):
https://en.m.wikipedia.org/wiki/IDEAL
Please consider adding support for this method for Donation, like Wikipedia has already done.
I don't have bitcons, err bitcoins, or PayPal.17 votes -
Cheaper accounts for low end users.
It is good to see Proton Duo, but it is too much and way too expensive for our needs.
We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.
An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)
16 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
16 votes -
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.
Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.
16 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.16 votes -
Add Recovery Phrase Verification Tool (Without Resetting 2FA)
Description
Currently, ProtonMail users cannot verify whether their stored recovery phrase is correct without initiating an actual 2FA reset process. This creates uncertainty about whether users have properly saved their recovery credentials and could lead to account lockouts if the saved phrase is incorrect.
Feature Request:
Implement a dedicated "Verify Recovery Phrase" option in the security settings that allows users to:
- Input their recovery phrase to confirm it matches the one on file
- Receive immediate confirmation of whether the phrase is correct
- Do this without triggering any actual account recovery or 2FA resetBenefits:
- Peace of…15 votes -
I request support for the Brazilian currency the real (BRL)
I request support for the Brazilian currency the real (BRL)
15 votes -
Visionary Accounts Should have access to one Dedicated VPN Server
I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years
14 votes -
Family plan - Custom domain - Create own address
Users in a family plan should be able create addresses on their own if custom domains are added.
To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.
14 votes -
Add Option to buy once
I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.
14 votes
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