125 results found

1. Fingerprint/ Image Login Password

   Fingerprint/ Image Login Password

   76 votes

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2. Delete un-used email addresses.

   I have email addresses from a deleted domain. I can't delete the email addresses until I first remove all messages from each email address. The problem is I can't get into them in order to delete any messages.

   Would you please make it easier to delete old addresses.

   Many thanks for the great email service.

   72 votes

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3. Family Plan for Mail and VPN with Parental Control

   As everyone is already asking for a Family plan I don't have to repeat this. I would be up for a Familyplan including VPN and then add a Parental Control function. Changes needed:
   - Family plan for up to 6 Persons 2 of those are "Grown Ups" and 4 are Child-Accounts
   - VPN Client that can be forced and not turned off for the Child-Accounts
   - Family filter or at least Surf-report for Parents of the Child VPN Access
   - Family Filter or Report for Child Mail Accounts

   I really like Proton and its Plans and think this would be a great addition for their current Plans.

   As everyone is already asking for a Family plan I don't have to repeat this. I would be up for a Familyplan including VPN and then add a Parental Control function. Changes needed:
   - Family plan for up to 6 Persons 2 of those are "Grown Ups" and 4 are Child-Accounts
   - VPN Client that can be forced and not turned off for the Child-Accounts
   - Family filter or at least Surf-report for Parents of the Child VPN Access
   - Family Filter or Report for Child Mail Accounts

   I really like Proton and its Plans and think this would be… more

   69 votes

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   5 comments  ·  Plans  ·  Delete…  ·  Admin →
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4. Add recovery phone number instead of email

   ...since the only one email is in use and can not to add any other recover email.

   Otherwise users have to register another email on different or in your service and making email names busy but unused (used for recovery purpose only).
   And somewhere in future after some period 3-6 months recovery email can be deleted and user can not to recover main email address password. So users have to remember sign in into that recovery email on constant basis. But if there will be 1-2 months delay to sign in into recovery email user can forget his password from recovery email...

   Please, let users to add recovery phone number to password recovery.

   While discussion that idea if to send SMS is too high you can add recovery counter for example no more then 3 times during month
   or
   to add money account to email account to make users be able to add money to recover password by phone.

   ...since the only one email is in use and can not to add any other recover email.

   Otherwise users have to register another email on different or in your service and making email names busy but unused (used for recovery purpose only).
   And somewhere in future after some period 3-6 months recovery email can be deleted and user can not to recover main email address password. So users have to remember sign in into that recovery email on constant basis. But if there will be 1-2 months delay to sign in into recovery email user can forget his password from… more

   66 votes

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   2 comments  ·  Accounts  ·  Delete…  ·  Admin →
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5. customer benefit for existing clients

   there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

   61 votes

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6. Long Plans

   You should offer Life Long Plans

   61 votes

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7. Duo 2FA

   I would like the ability to use push notifications as my 2FA. It is a no brainier as this would also allow for yubikeys. It would also allow enterprise to better keep track and make use of this service. Lastpass supports it fully and it is fantastic. I go to log in and if I did not set it to allow this device for 30 days I click accept on the notification on my phone. Much easier and more convinient than putting a pin in every time I log in. With you lacking support with bridge this is the only barrier to my daily use of this service as it is an absolute pain to log in when it does not need to be.

   I would like the ability to use push notifications as my 2FA. It is a no brainier as this would also allow for yubikeys. It would also allow enterprise to better keep track and make use of this service. Lastpass supports it fully and it is fantastic. I go to log in and if I did not set it to allow this device for 30 days I click accept on the notification on my phone. Much easier and more convinient than putting a pin in every time I log in. With you lacking support with bridge this is the only… more

   59 votes

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   0 comments  ·  Accounts  ·  Delete…  ·  Admin →
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8. Reduce 2FA frequency

   Having to grab my phone and get a code from Authy every time I want to check my mail is a major PITA. Google only asks for your second-factor authentication

   A) every 30 days or
   B) when you use a new app to login or
   C) when you use a new machine to login

   B and C are obviously required. Now, Google's 30-day period before reauthenticating might be too long, but I think users should be able to select how often then want to be required to provide a second-factor code. Allow users to require 2FA every time if they want it. I personally would probably be content to use 2FA once a day or maybe once a week.

   There's always a balance between security and convenience. I would like to recommend Proton Mail to all my law firm clients. But I'd also like them all to be using 2FA. And having to provide a code every single time they log in would simply be a non-starter for my impatient clients.

   Having to grab my phone and get a code from Authy every time I want to check my mail is a major PITA. Google only asks for your second-factor authentication

   A) every 30 days or
   B) when you use a new app to login or
   C) when you use a new machine to login

   B and C are obviously required. Now, Google's 30-day period before reauthenticating might be too long, but I think users should be able to select how often then want to be required to provide a second-factor code. Allow users to require 2FA every time if they… more

   56 votes

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   3 comments  ·  Accounts  ·  Delete…  ·  Admin →
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9. There could be more cryptocurrency options

   Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

   45 votes

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   7 comments  ·  Payments  ·  Delete…  ·  Admin →
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10. Log in to User Voice with Proton Account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then I am surprised about the limit of 10 votes. Has everyone ten votes? No matter if they are free users of paid users? (And is there even a requirement to have a ProtonMail account for this website?).

    Another item is that I find unhandy that after you search for ideas there are no filters or sort options. When you have 600+ ideas related to the words you were looking for it would be for example nice to see the top vote ideas because their might be a chance that someone else has the same idea. Or maybe see the most related topic first.

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then… more

    44 votes

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    4 comments  ·  Accounts  ·  Delete…  ·  Admin →
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11. Offer White labelling for Proton Mail

    I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com

    Or to quote one of your main competitors:

    "When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."

    40 votes

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    2 comments  ·  Accounts  ·  Delete…  ·  Admin →
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12. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    39 votes

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    0 comments  ·  Plans  ·  Delete…  ·  Admin →
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13. Separate Notification Email and Recovery Email Addresses

    Please separate the notification email and recovery email fields, so that it is possible to set each one individually. For example, a user may wish to set up a notification email address that cannot initiate account recovery. Another user may also wish to set up a recovery email address that does not receive notifications for incoming emails.

    That would be useful to use with a less-trustworthy email provider or a less-secure account, so that users can receive notifications without worrying about a malicious actor resetting the user's ProtonMail password from the notification email account. Thanks.

    38 votes

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    5 comments  ·  Accounts  ·  Delete…  ·  Admin →
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14. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine using the username to login to ProtonVPN in public with prying eyes on each corner.
    3. If your VPN is hacked, your email is hacked too.
    4. If you share your VPN with your family/friends, they already know your ProtonMail username and if they're hacked, you pay the consequences.
    5. What if you regret putting PII in your PM username and you want to change that, well, ProtonMail says NO.

    AND MANY MORE DISASTEROUS SCENARIOUS.

    Now, understandable, ProtonMail it's a for profit company but they like to say they care for your privacy/security (hmmm), the only reason why they're doing this is to make you not share your VPN account with family/friends to maximize profits. Which compromises your security/privacy for profit (hmmm). Sorry, I can't think of any other reason.

    Anyway, possible solutions:

    1. Make it possible to change the Proton username for all services. (CAN BE HARD BUT DOABLE)
    2. Ability to add up to 3-5 more usernames to all Proton services and users can chose which one to use home and which one outside when they login. (EASY)
    3. Make VPN login credentials completely randomized (optinally rotatable) like Mullvad or ProtonVPN OpenVPN credentials you have. Again, I can't believe I'm saying this, it should be standard. But I have to put my FIRSTNAME+LASTNAME whily trying to protect my privacy! facepalm. (EASY)

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine… more

    37 votes

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    1 comment  ·  Accounts  ·  Delete…  ·  Admin →
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15. Set Automatic Account Deletion

    Ensure our Proton account is deleted after die or very long period logout.

    36 votes

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    2 comments  ·  Accounts  ·  Delete…  ·  Admin →
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16. Buy additional aliases

    Make it possible, to create new aliases for just <1€ per alias (lifetime price)

    35 votes

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    Planned  ·  7 comments  ·  Accounts  ·  Delete…  ·  Admin →
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17. ACCEPT MONERO

    How a privacy based vpn doesn't accept privacy based cryptocurrency still in 2023?

    34 votes

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    0 comments  ·  Payments  ·  Delete…  ·  Admin →
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18. SSO support

    Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.

    32 votes

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19. Mail Plus plan with shared domain

    Sharing a domain among several people is now very expensive.

    The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.

    I suggest adding one of these options:
    1. Add domain sharing to Mail Plus
    2. Make an affordable "bare essentials" family plan
    3. Add domain sharing as a paid add-on feature

    31 votes

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20. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    30 votes

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